Millennium Knickerbocker Hotel  

Great location. It is at Michigan Av. You can walk to the city. Room and bath are clean. Bellmen and concierge personnel are very helpful and valid; I cannot say the same about personnel at the reception.

Check-in first at 15:00 while check-out latest at 12:00. Personnel at the reception do not have idea about some services like e.g. shuttle to the airport. They provide wrong informations causing troubles to their customers. Internet is not for free.

I enjoyed th comfort of the hotel and the layout.

I wasn't happy about one of the bell man. He was very rude to me and my friends about helping us with our luggage when we were getting ready to leave. He ruined my trip because it made me want to leave and return home and never suggest that hotel to anyone. He treated us as if we were low class guest and that he would rather help some who had class and who would tip him better. He was snatching our things from us. After we got upset and asked him to leave and took our luggage down ourselves there was one bellman (black gentleman) who was kind to us and helped us out. i understand they work on tips but that was no way to treat a guest at a hotel. When he first helped us we had a long trip and didnt think nothing of it when we didnt tip him.I just thought I would put this in here becaue I am sure we were not the first ones to be treated like this,

I loved the hotel room. It is old and full of history, yet renovated beautifully. We booked the standard king bedroom but was upgraded to the 1 bedroom king suite, which was lovely and welcoming surprise. The bed was extremely comfortable, but the bathroom was my favorite part. It was bright and beautiful, with a jet tub and rain style shower head. Overall it was a great experience at the hotel

There was a random stain on the carpet in the living room area, and the pillows were a little too soft for my taste

The staff ws very friendly and helpful. I was impressed with the eco- friendly toilets in our room. The food at the restaurant was excellent. Bob Breving

The room was a little too hot.

This is a very nice hotel with great beds and helpful staff with the exception of the man in charge of luggage storage. He seemed to be too busy and we felt we were putting him out to help us, even with a fairly generous tip that he did not even acknowledge.

Very nice hotel! Was able to get in a checked in and out easily. Beds are very comfortable as well.

Excellent staff - very comfortable - outstanding breakfast.

Very clean and comfortable beds. Service staff congenial and helpful. Location is very safe for walking at night and is convenient to the best end of the mile for shopping. Great restaurants within walking distance.

Staff was very pleasant, room was very comfortable, room-service food was great.

Great location. Short walk to everything. Would stay again if coming to Chicago !!!!!!!!!!!

I love the historical feel of the hotel. Great location and price. We didn't spend a lot of time in the room but when we did it was pleasant. Beds were very nice. Hotel is in walking distance to all great points of the city.

Room service was pricey, but they all are.

Excellent location for sight seeing and shopping. Facilities are more than adequate for a mini stay or longer. All hotel staff were helpful, polite, and generally efficient. Room was fit for purpose and well maintained.