Saved to 1711 lists

Property Highlights

Free WiFi

Places of Interest:

United Nations New York (0.1 miles)
Show map The West Tower at ONE UN Plaza - Millennium Hotels and Resorts

Customers who viewed The West Tower at ONE UN Plaza - Millennium Hotels and Resorts also viewed:

ONE UN New York - Millennium Hotels and Resorts

hotel In Manhattan’s East Side and just 2 blocks from the Grand Central Terminal, this hotel has an indoor tennis court and heated pool. Guest rooms include 40-inch flat-screen TVs.

Most recent booking for this hotel was today at 12:27

Score from 969 reviews Good 7.7/10

Hilton Garden Inn Central Park South

hotel A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.

Most recent booking for this hotel was 4 minutes ago

Score from 713 reviews Very good 8.5/10

citizenM New York Times Square

hotel Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle.

Most recent booking for this hotel was today at 12:58

Score from 1854 reviews Excellent 8.9/10

Cassa Hotel Times Square

hotel Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.

Most recent booking for this hotel was today at 11:20

Score from 33 reviews Excellent 8.7/10

Newest reviews for The West Tower at ONE UN Plaza - Millennium Hotels and Resorts

  • Deirdre
    August 27, 2014

    The staff were very friendly, the room was great with an amazing view. The cooked breakfast was worth the extra money it was fantastic and set us up for the day.

    We asked for recommendations for bars to visit and tbh they were rubbish. Luckily I was with a NYC native so we found some better ones. Remember to tip at check in or you get a bit of a lecture at check out.


  • Alastair
      United Kingdom
    August 21, 2014



  • Anonymous
    August 20, 2014

    Calmness and sea view

    - Reception/laundry/Dining serviced take time to answer when you call from the room


  • Heidi
      United States of America
    August 19, 2014

    bed is comfortable

    some staff is not amiable


  • Anonymous
      United States of America
    August 19, 2014


    It didn't have a tub


  • Adenike
    August 16, 2014

    I loved the room, very beautiful and spacious. Also, very helpful bell staff.

    Boring breakfast option that came inclusive with room.


  • Wei
    August 13, 2014

    view of the windows


  • Isra
    August 13, 2014

    Strong Wifi, professional staff, nice room and facilities



  • Gary
      United States of America
    August 7, 2014

    Location, Price


  • Lungile
      South Africa
    August 4, 2014

    Location New interiors of the room

    The service from housekeeping to managers was appalling . Our glasses and cups were cleaned only once during our eight day stay. Every single day we had to phone reception upon arrival to ask that our glasses and cups be changed. ???? I thought this was standard?? I complained to management and it was different manager and all three of them would ask me to tell the story anew as there was no record of my complaint. We were instructed by a Chinese maid to take our own used shopping bags and dispose of them as she needed to open the cupboard . We reported this to management and there was not a single record. To me the hotel was a two star service hotel.


  • Fuling
    July 30, 2014

    the bed , if we have to choose anything

    very expensive with cold people, value for money very low. will never book it again


  • Brent
      New Zealand
    July 28, 2014



  • Marinko
    July 27, 2014

    Personnel,especially Erica Kostic, Guest Relation Manager . Erica, thanks for everything. Good look on town.


  • Anonymous
      United States of America
    July 25, 2014

    We had to wait for over five hours to get the key. Staff keep ask us to wait for half hour and go back to ask them they told us to wait and wait. we wasted over five hour waiting.


  • Sonja
      United Kingdom
    July 25, 2014

    The skyline lounge and hotel view in the west tower



  • Muhammadasad
    July 23, 2014

    Rooms were cosy & comfortable with good staff to look after. Calm & quiet area over all.

    Lifts are rather getting old. Ski line lounge was for $25 that provides very poor breakfast with almost no variety and no eggs. Evening refreshment of one or 2 variety and same repeated the week over. No consideration for muslims & vegetarians food. Generally the lower staff almost fights for their tip even for smaller things. No locks in bathrooms door.


  • Mario
    July 20, 2014

    it's great if you need to go for business in the UN area. I come often here; with the renovation this hotel has improved a lot.

    all ok. business center a bit basic. If you plan holidays this area of midtown is slightly unconvenient.


  • Maurice
      United Kingdom
    July 13, 2014

    The Sky lounge for breakfast and an early evening glass of wine was fantastic. The staff there were superb and nothing was a problem. Made us feel really welcome. Same for the chambermaids. Always polite and courteous.

    By contrast, having arrived at the hotel a little stressed from Manhattan driving, the Bellman was helpful in getting my family's luggage together out of my rental, but became very cheeky (almost aggressive..) when only given a couple of dollars (all I had at the time) for his services. Not a great welcome to the hotel and I was very disappointed to the point of almost considering leaving. This is a front of staff position and frames my immediate opinion of the entire hotel. The pool attendant (well the guy at the pool that was on his phone all the time) was also very rude to my kids when they were splashing around. A quite word would have been more appropriate.


  • Marianna
    July 13, 2014

    The staffs were extremely helpful from front desk Barry to bell man Frank and Nicole who was very attentive to my family's request .

    The air condition is on some kind of timer which flicks on and off thru the nights . So had to wake up several times in the night to turn it back on as it got warm during the night.


  • Anonymous
    July 10, 2014

    The location is fantastic and so is the view.


  • Kevin
      United Kingdom
    July 6, 2014

    Nice bathroom

    Very rude staff Limited facilities in the hotel. Small and smelly room. Extortionate wifi


  • Ilhyun
      United States of America
    July 5, 2014

    Facility maintenacs


  • Jonathan
      United States of America
    July 4, 2014

    the view from our room was excellent. The amenities in the room were first rate. The decor of the hotel and of our rooms was almost as shown in the pictures. The place feels very important

    The service staff was slow, almost every time we needed to speak to the desk there was only one person there and an older woman who appeared to be a manager on the phone who never raised a hand to help a huge line of customers. The desk staff was also a bit unkind and cold, while the doormen were a class act. Housekeeping rings the doorbell at 8am to ask if they can clean the room - a bit early if you ask me!


  • Matthew
      United Kingdom
    July 3, 2014

    Views were stunning. Location very good. Close enough to everything, but far enough away from the busy tourist areas to be quiet. Rooms were nice enough, but not 5 Star Not too expensive if you get a deal price, but their own website offers a standard deal that matches the special offers on anyway

    Service was terrible, staff were rude. They messed up the room, downgraded us and didn't offer a refund. Poor security. Showers were cheap and didn't match the expensive walk-in cubicle. Bad finish to the room, no power sockets where they should have been, ironing board missing, no milk in the coffee bits etc...


  • Daniel
      United Kingdom
    July 2, 2014

    Great Room

    Staff were rude and generally uniformed - we asked a question regarding the breakfast included in our room fee and were directed to three different people, none of whom seemed to be entirely sure what the right answer was. Very few staff spoke English and those who did were more interested in chatting with co-workers than dealing with queries. Sniffer dogs checking luggage before you enter hotel.


Close map