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One United Nations Plaza, Midtown East, New York City, NY 10017, United States of America – Show map
|Deluxe Double Room with Two Double Beds||
|Deluxe One-Bedroom Suite||
|Deluxe King Room|
|Deluxe Queen Room|
|Deluxe Corner King Room|
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They speak your language!
The West Tower at ONE UN Plaza - Millennium Hotels and Resorts's staff speaks: Spanish, English
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Tennis Court, Sauna, Fitness Center, Massage, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs USD 48 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 845 reviews
Value for money
Show reviews from:
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Score from 1038 reviews Good
Beautifull view they did exactly as I asked and provided my dad with an amazing room my dad loved it. Thank you.
We stayed on the 40th floor of the West Tower. Justin checked us in and gave us a wonderful room with an amazing view of Manhattan. The skyline bar and staff topped off the experience.
The hotel is a bit off the beaten track but we liked the relative peace, together with the view so the only real downside was the swimming pool was not in use during our stay.
view was awesome, comfortable room
a little to far from time square and central park, after check out they charged 2 dollars for every piece of luggage, no late check out
They didn't email us to tell the pool was not available it had been out of action for couple of weeks .. We book because of kids and pool and how tired your feet can be walking in NYC. Disappointed we was so we checked out they didn't offer anything in place even though there was two pools near by in other venues.
The views were memorable shame about the receptionist and the pool.
The tall guy with no hair on the reception who wouldn't let my wife check in, as I was running the marathon, even though she had the booking .com reservation print out, my passport and card wallet. This meant she had to walk around New York three hours in the freezing cold while i got back. When I then mentioned it to one of the female receptionists she shook her head and said, "that's really bad" and apploagised on his behalf. The pool was closed for reconstruction work however we were not informed of this when we booked, the receptionist again apploagised and stated that we should have been informed.
The price: special offer - beat everything at the time of booking for same standard of hotel. Access a bit awkward when driving. Bar could do with more 'élan'
Lobby a bit stark.
Room well equipped and well designed (but overpriced)
View Staff Value for Money
Quiet location overlooking the East river but only 10 minutes from Grand Central. All aspects of hotel are good. Great views of the river and Central Manhattan.
The East tower hasn't been refurbished and from the reviews of significantly lower quality. I think this is the reason for such polarised opinions on here. If you book the East tower don't expect the 5* quality of the West Tower!
The swimming pool was out of action
The room was excellent, comfortable, great view and clean. The employees are all very nice and accommodating.
Check in and check out had long lines because their software system is so slow. The parking system is also a fiasco and takes an absurd amount of time. Hotel management should be embarrassed to have such bad systems.
Beautiful room with a stunning view of the New York skyline. Breakfast in the Sky Lounge very tasty. Staff very professional.
Room maids somehow always came at the wrong time. Champagne in the room was completely flat - Staff didn't seem care when mentioned.
View was good Breakfast was nice
Room we booked wasn't ready when we arrived at 7.30pm after a long day travelling. Had to wait an hour before it was ready with no complimentary drinks.
A hotel with a stunning view. We were upgraded on arrival to a corner rooms on floors 38 and 39. Both had fantastic views. Breakfast was included which was a real bonus for a New York hotel, with a good selection of hot dishes. Staff were very helpful and friendly. Hotel is approx a 10 min walk from Grand Central Station.
Just to be aware if there is a big gathering at the United Nations building close by you may encounter increased security in and around the hotel as well as possible road closures. hotel. As was the case during our stay.
The room was great, great views and very clean. Breakfast in the Skyline bar great staff. The night receptionist who we met as we left was the only one who wasn't rude, he was great!
90% of the staff were really rude and looked down their noses especially reception. We only booked for the pool which looks fab but was closed, wifi is $12 per item per day and on the 2 occasions we tried the bar it was closed but we could pay down the road! This hotel has a lot of potential but the staff made us miserable and we couldn't wait to leave.
Breakfast in restaurant
Pool was closed, first because UN Assembly and then because of leak. Just a notice on the door of the pool, no excuse from hotel.
Initial communication at reception not so good but resolved with persistance by a manager. Problem with pool being closed for repairs. Disappointed in lack of pool facilities but compensated with an upgraded room with fantastic views. Restaurant staff at Ambassador Grill excellent and breakfast excellent
Standard room didn't have robes. Communication at check in could have been better butt fortunately a shift manager called melvita listened to me and saved the day. Snacks in skyline lounge mostly unsatisfactory and advertised cocktails from 5pm to 7 pm did not exist
- the view from the 40th floor is astounding - good bed
- staff extremely cold when you do not present yourself as a diplomat ready to tip lavishly - noisy aircon - swimming pool closed - poor and expensive breakfast - skeletal minibar
My 2nd time here..beautiful, clean, BEST VIEW EVER!!! Very big room compared to other NYC hotels i have stayed.
Complimentary breakfast too basic.
Managers at the hotel did not honer actual confirmed booking as hotel was hosting a late conference. Changed our room (with four weeks prior notice) to an inferior and outdated room with less facilities (eg wi fi) from the original East tower. Manager on duty and general manager were wholly unhelpful or interested in our complaints and these will be escalated to the company by way of separate letter from us. We would not recommend this hotel.
Room, views location
With the UN in town we were excluded from the Skyline and its facilities as they were taken over by the Indonesian delegation, Ok at breakfast , as we were directed to the ambassador Grill but there was NO aLternative in the evening for snacks and drinks which was VERY DISSAPOINTING.
- access to Club room at 30th floor where we could eat breakfast with a panoramatic view of the city - In the same room, light snacks and drinks were served as of 5 pm - for NY, good size of a room - good location
- for the price we paid, I expected a room with a view over Manhattan (which I specifically asked for), we were looking at Queens - nice, but very expensive
Staff is very friendly and nice view from the room. Also I like Skyline Club for evening cocktail - we could very relax
the fact that I could not even get on the one and only elevator that they had working. There was a UN convention while I was staying. There was wall to wall security guards and sniffer dogs. The delegates had top priority on the elevators. No one else could get on. At one point I had to use the service elevator. The one and only time I could get on the elevator, I had to squeeze on with the delegates. It was very uncomfortable to say the least. When I checked out, they gave me some else's bill that totaled 654 dollars. My bill was only 384 dollars. The buffet was a rip off. The food was terrible and it cost 32 dollars per person. My 7 year old only had a tiny bagel and orange juice. They charged me 32 dollars. I told them what she ate and then they charged me 6.50 for the tiny bagel and 6.50 for a glass of orange juice. I will never ever stay there again. What a rip off!!
Nice modern rooms in the west tower. Very clean rooms and beautiful view of the empire state. Nespresso machine is life saving too.
Concierge was useless - asked her a few things which she basically dismissed or gave us the wrong information. Not at all helpful. On arrival we checked in and were told to drop our bags at the storage area. We stood for a while and no one came near us to help although staff were in the vicinity. Bar does not open until 5pm but to be honest our only visit to the bar made us not want to go again. Dated, lifeless, total lack of ambiance / atmosphere. Total bill not worth it.
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