Milner Hotel Boston

very helpful reception, friendly service, convenient transportation

lift is bit small

Staff pleasant and friendly. Lobby clean and tidy at all times. Room quite comfortable and all needs met. Especially appreciated the quiet - travellers NEED a quiet haven and the Milner provides this. I always stay at the Milner when I visit Boston.

The assumption that everybody drinks coffee! And that plastic or paper cups are acceptable. For an Irish tea drinker, neither of these is true! Tea-bags were available in the breakfast room, but having to go get it was not what I needed, when wanting a cup of tea first thing in the morning!

nice breakfast. even waffles (though I never got to try a waffle, I was in a rush, and too many people there). nice hotel, generally

the breakfast area is a bit small, at some times in the morning it was too crowded. a bigger issue is the check-in from 3 pm, since I came to Boston in the morning.

The location is great, the rest is standard

It was nicely located. Many sights were within walking distance and and the subway system was only a block away. Staff were friendly and helpful, great apples at the front desk and a varied and plentiful breakfast.

room is little and unconfortable

the bathroom was very small

Convenient location.

I came home with bed bugs - one in my son's shoe and I found one in my bed. The air conditioning worked very poorly, and the door did not lock. The girl at the front desk was unfriendly and unhelpful. She was not apologetic or concerned when I reported the air conditioning problem or the lock issue. When I wrote to the hotel about the problems - and the discovered bed bugs - I got no response.

The convenience of transportation and food court. The limit budget for hotel fee although it is still expensive when compared to other cities in U.S.A.

(1) The sound-proof of window is poor and I always woke up by people's talking in the street or the siren of ambulence or police car at the midnight. (2) The continetal breakfast is full of sweet things, no tost or other breads are available to choose. I got sick of it on the second day.

Conveniently located near the boston orange and red T-line. Close to parks, restaurants, cinema and downtown area. The hotel is quiet and mostly used by students, I have stayed couple of times and had no regrets. The size of the rooms are small compared to other hotels and may not have a desk to work on, however, it has free internet and great breakfast. I would definitely stay again.

Size of the rooms are quite small.

Boston

Decor needs upgrades

The bed was great. The decor was nicely done.

The size of room and outside noise.

Very clean. Friendly receptionists.

The size of the breakfast area.