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2365 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, U.S.A. – Show map
Excellent location — rated 9.5/10! (score from 130 reviews)
Rated by guests after their stay at Moana Surfrider, A Westin Resort & Spa.
|Banyan Ocean Club|
|Special Offer - Tower Room with Partial Ocean View|
|Special Offer - Diamond Building Room with Ocean View|
|Penthouse Ocean Suite|
|Tower One-Bedroom King Suite with Ocean View||
|Special Offer - Tower Deluxe Room with City View|
|Penthouse Ocean View|
|Special Offer - Banyan Building Classic Room with Ocean View|
|Banyan Ocean Club|
|Banyan Building King Room with City View|
|Diamond Building Room with City View|
|Tower Deluxe Room with City View|
|Tower Room with Partial Ocean View|
|Banyan Building Classic Club Room with Ocean View|
|Diamond Building Room with Ocean View|
|Tower Deluxe Room with Ocean View|
|Tower Premier Room with Ocean View Room|
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122 properties in Honolulu
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130 verified reviews
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Website and customer service in English (UK) and 41 other languages
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Outdoor pool, Terrace
Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Private beach area, Entertainment staff
Food & Drink
Bar, Breakfast in the room, Restaurant (buffet), Snack bar
WiFi is available in the hotel rooms and charges are applicable.
Private parking is possible on site (reservation is not needed) and costs USD 8 per day.
Room service, Airport shuttle (surcharge), 24-hour front desk, Tour desk, Luggage storage, ATM/cash machine on site, Concierge service, Babysitting/child services, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Non-smoking throughout, Designated smoking area
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
All further older children or adults are charged USD 115 per person per night when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
One older child or adult is charged USD 115 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 130 reviews
Value for money
Show reviews from:
This 5-star Hawaii resort, located across the street from Waikiki beach, this 100% smoke-free resort boasts 5 restaurants and the Royal Kaila Spa on site.
Score from 440 reviews Good
This 22-acre Hawaiian resort is located on the shores of Waikiki Beach. It features over 20 restaurants and lounges, 90 shops and boutiques, and a 5,000-square foot family activity pool.
Score from 1053 reviews Good
Situated directly on Waikiki Beach, this Oahu resort provides free Wi-Fi in all guest rooms, beachside services and an outdoor pool.
Score from 307 reviews Fabulous
Less than 5 minutes’ walk from Waikiki Beach, this Honolulu hotel offers sweeping ocean views and multiple on-site dining options. Guest rooms feature a 42 inch flat-screen cable TV and free Wi-Fi.
Score from 514 reviews Good
very old room. average customer service.
Great service and facilities. Can't beat being right on the beach etc. Beautiful hotel, wonderful location.
Walls were a bit thin and other people's conversations kept us awake. The hotel has constant weddings which affect access to some open spaces etc.
The setting at the Moana is exceptional! This hotel has it all, history, class, atmosphere and views to die for!
First impression at Reception was disappointing! Reception staff slow and quite unhelpful which I found frustrating as the Moana was the most expensive hotel on my recent trip to Canada and US!
Traditional building, rocking chair, view, banyan tree, air flowing through the hotet.
Coin laudry and dryer was in bad shape. Bed sheets were not changed some days.
Had to cue to check in. The phone in the room was broken, had to go downstairs to call room service. Staff were rude when checking out. The room was small and bathroom was tiny. The pool was very small and not even seating for hotel guests. Hotel is full of people/visitors who are not guests.
Beds Service Room Service Food Beach Location Near Sheraton
Swimming Pool was nothing special Shower n Bath was rubbish & Dirty
Excellent location, amenities and quality of staff. I was travelling with a toddler and chose a tower room with Balcony with superb ocean views. Brilliant room size and the balcony was very secure for a kid. Great value to money
Location is excellent. Spacious room. Staff is friendly & helpful. Great buffet breakfast.
Noisy due to construction going on across the street. Pool area quite small & to reserve a lounge chair on the beach was quite expensive.
The hotel is in a PERFECT location!! The staff was awesome, the accommodations were AH-mazing!!
- The bathroom was clean, but the shower curtain had a few stains on it. - We couldn't drink on the beach, so we had to walk to the bar, finish our drinks and then return to our reserved space. - Otherwise, everything was perfect!
Position of hotel was good beautiful building
The pool was to small for the amount of guests in hotel . Never enough deck chairs . To many guests for the infrastructure. of the hotel . For the price of this hotel did not think the rooms were up to standard .
Wrong time for us as it was school holidays
Absolutely loved this oldest hotel in Hawaii. Beautiful surroundings, great service, ideal location the perfect honeymoon hotel
Location, beach bar, pool area, rooms
The price! Expensive, but no more so than many other similar properties on Waikiki Beach.
The suite is very old.
We liked the very friendly, helpfull staff, the very comfortable beds and the best pillows we've had anywhere, we liked the ambiance of the hotel
The wardrobes, not enough room to hang clothes Nowhere to put your things in the bathroom
Resort fees included wireless however due to hotel technical difficulties did not have Internet access yet was charged full resort fees the entirety of the stay.
I didn't like it being overcrowded and it has a very small pool mainly full of kids and typically two people on check-in with long lines of people waiting. The whole place feels manic! Valet staff amazing. The location is excellent, but the beach is so crowded, that's Waikiki for you!
See what I did like! It's also overpriced. We had an expensive 'old central part' room with supposed sea view at $425 a night excluding taxes. A two night stay with one meal and a bottle wine at the main restaurant, small lunch at the bar and just a couple of cocktails and the final bill was $1500, felt like a lot. The bed was very comfortable, but room felt small, cramped even, with a small window (no balcony) and only a sea view if you craned you neck with face up against the window! Finally - the whole placed was impersonal and you didn't, in the end, feel special, which you should have.
Cleaners - Restaurant staff were help full - friendly etc
Service front desk very poor -Rude not trained in service there was always a excuse-Concierge were not friendly like a smile may help 2 examples We went to pay the account and had a question the front desk said I cannot not do this right now I have people in front and will need to phone you back 2nd example - I required a power adapter asked concerge they said when you go up to the room they may deliver it in half hour to 45 minutes, I then asked where I could buy one as I did not want to wait that long then they arranged one straight away
Staff were very helpful. Comfortable bed and wonderful pillows!
location and staff in hotel and restaurants
not enough undercover spots around pool and too many people leaving towels for lengthy periods without staff moving them
I love the old ambiance, I love the hotel location and the lobby.
Rooms really need to be updated and this might not be important but it was to me is that they had the worse toilet paper ever!. At least at the price we paid they could have had soft toilet paper. The bathrooms especially need to be updated. Too old for the price.
loved the ambience, location, the veranda for breakfast, the staff always very helpful and friendly. I enjoyed the AFTERNOON TEA very much, fortunately I did resv. it before arriving at the Moana and got a great table with view of garden and beach. In all enjoyed my stay! jytte in Vancouver
did not like the location of the room, thought I booked a view of city, but really it was a view of another hotel, very disappointing with that, the room was adequate but nothing special for such a grand hotel and such a price. Did not appreciate it that I could never manage to get a pool lounge in the shade or even the sun, all were taken from early morning to late afternoon, some empty w/towels for long time.....there should have been a notice that if you were away more then half hour your lounge would be taken by another guest. Also, beach loungers were also not available. Pool area for such a hotel with so many guest far too small. Should be better lounger chairs outside by the Beach Bar area, if not able to get pool loungers, sitting in a rocking chair for too long is not too good. Dinner was not available to me at the Veranda Friday May 9th so had to sit inside ....well, was just OK, however the most disappointing of all was.....the main course, special of the day, was brought to me and upon tackling my meal I found the fish had not been cooked at all........was something right out of the river going camping. Raw!!!!! I sent it back and ordered an appitz. instead. The waiter was most accommodating but what was in the head of the chief.??????? It was a disappointing dinner at a famous Honolulu hotel restaurant, this should not have happened.......the meal was the special of the evening....Snapper! I was staying at the Moana hotel to celebrate a special occasion for myself and wanted a nice dinner on that Friday evening.
Location, room and service was great. Could not complain about anything really
Had to ask for some items at breakfast when trays were empty.
The Moana SurfRider hotel was amazing. We stayed two nights for our Honeymoon. Fantastic location and facilities. Enjoyed the 10 minute free massage that was offered in the foyer by the spa centre.
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