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9 Crosby Street, SoHo, New York City, NY 10013, United States of America – Show map
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628 verified reviews
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Mondrian Soho's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Public parking is available on site (reservation is not needed) and charges may apply.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 629 reviews
Value for money
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In the upscale SoHo neighborhood, this luxury hotel is close to art galleries, designer shops and popular restaurants. This modern hotel features an outdoor restaurant and all rooms have city views.
Score from 961 reviews Very good
This 4-star New York City hotel is in the Tribeca neighborhood, across the street from trendy SoHo shopping. It features modern guest rooms, a 24-hour gym and a restaurant.
Score from 699 reviews Good
This boutique New York City hotel features in-room spa services and a full-service spa. In the Chelsea neighborhood, this eco-friendly hotel is 2 blocks from the 28th Street subway station.
Score from 457 reviews Excellent
This designer hotel in the Meatpacking District has rooms with separate sitting areas, with floor-to-ceiling windows offering views of the New York skyline or the Hudson River.
Score from 1106 reviews Very good
Perfectly located Nice bar and club Nice view Relatively large room for NY standards
At check in nobody to carry my baggage At check in, nobody to indicate me where reception is (not that straightforward as it is not at ground floor) Furniture is nice but kind of "medium quality" (below what you would expect for the price) Lack of basics in the bathroom: vanity kit, shoes polisher....
It's a beautiful hotel ! And it's comfortable and in a great location .
It's really really Small . I could barely fit my Suitcase in there !
Great stay on 20th floor with truly amazing views.Extremely clean comfortable rooms made up fresh daily.Subdued lighting in lobby and corridors which made us all look beautiful but gave the hotel an almost gothic atmosphere.We loved it!great location,real New York with trendy cafes and restaurants.Will go back before any other hotel,Thanks Mondrian.
Attitude of oriental concierge lady who made it clear to me that she was not going to give me any help or answer a question at 8.30am because she did not start til 9.00am.I only wanted a simple direction to a nearby cafe.But did not react to her rudeness and slipped quietly by.
The cafe has best service.
Room is very small for twin occupancy. conceirge is not very helpful nor friendly.
Staff was nice and the room was awesome. What a view.
Someone used our room number and bought drinks on it at restaurant bar. Had to go and get manager to remove. Not sure if it was finally removed from bill. Was hoping to get a confirmation but haven't received anything as of yet
look and restaurant
The hotel is not absolutely for a business trip... no services. Consiege does not exist
The attention, services, The Restaurant. Very quiet Hotel, Boutique Hotel style. Very fancy inside. Beautiful design, looks like a fairy tale. Absolutely my girlfriend and I want to go back.
Nothing, everything was excellent.
Great young upbeat vibe to the place and you can't fault the location for its proximity to bars and good restaurants...nice restaurant and bar.
We booked a suite, hoping for a little more room as we were staying 7 nights. The room was really compact and the layout was not particularly comfortable with the bathroom right next to the dining table. The concierge team were outsourced and advice varied from poor-being sent to roof top bars which were not open to the public to good at times, depending on the staff member. You had to feel sorry for these guys though-they were sat working in darkness so the Mondrian could keep its 'moody' feel. Just give them a lamp!!
The size and cleanliness of the room/bathroom was excellent.
I waited for 30 minutes for a valet to arrive to take my car. He then told me he couldn't help me with my bags (I was alone with a baby) because he had to load cars with luggage and was the only valet working (at noon on a weekend). Upon departure, the valet handed me my keys and walked away: once again, no help with luggage. Is this really a five star hotel? Service was truly lacking.
The hotel smelled amazing. Clean room.
No staff around to assist in getting a cab. Off the beaten path, cabs don't swing by very frequently.
the Perfect hotel in the perfect place
The location in the heart of Soho is great.
The hotel's design is competely impractical - from the labyrinth without signage to find the reception on the mezzanine floor, to the uber-cool, ultra-dim lighting the corridors - so dark that it's impossible to see the poor signage in the gloom and too dark for the corridors to be properly cleaned, to the lack of a proper door on our room's bathroom so that anything done in there is shared with anyone else in the room. This hotel shouts affectation without purpose.
Location , facilities
Over last months I referred many clients and friends to stay in Mondrian hotel because it's location and facilities . It was a nightmare this time with the front desk . I experienced unprofessional staff in front desk who do not know what they were doing with booking . I have two bookings via booking.com for 2 rooms . Hotel staff could not find my booking first ( the guy obiviously had not experiences with checking in. the manager came to help him to find all my reservations ) , then they combined my bookings together .Without telling me first they cancelled my other bookings and charged me more than $900 on my card . I had to come to check with them why was the cancellation ? They reassured me everything was fine. I won't be charged . But the charged was still there on my credit card . For a week I needed to spend time calling booking.com , calling Mondrian's accounting department who said they will investigate but never call back .At the end I had to come in again personally with front desk for the refund. It seemed for me the front desk really don't know what they are doing with their work . With all inconvienance it cost me it seems normal for them . As much as I like this hotel , I would not go through hell of time and energy again to refer it to my clients and friends to there .
The staff was very gracious. The room was beautiful and immaculate. Located in the heart of Soho with easy access to great shopping and transportation.
The lobby doesn't make a great first impression. The furniture looks worn and the design is odd and unwelcoming.
Location, location - it is fantastic you can walk out the door and find great restaurants, and small interesting places that aren't on the main tourist trail. Buzzing bar and restaurant too.
Paying for wifi - we didn't, and if you are paying this much for a room there is no reason it can't be free in the whole hotel.
The location the breakfast room Staff was very poor but nice
the rooms the taste of the interior design very cheap
The bar and restaurant area is light and fun, although service is patchy. The location is terrific IF you are on a high floor.
The hotel is filthy. There is barely a foot of carpet that doesn't have some stain or grubby mark on it, literally everything looked as if it needed a wash. If you are remotely OCD, do not stay here. The room was tiny, a bed and space to walk around and that's it. It had a disproportionally large bathroom though, which is a bit bizarre. Don't be attracted by the views across the city, if you are on a low floor or facing the back, you're looking at a car park. A really poor experience.
Central Soho Great bar Rooms very well positioned and served
Front desk staff disinterested almost impossible to get into hotel with suitcase when arriving late on Friday evening Front door staff reluctant to help with travel issues - calling for cabs, or advise on transport It is very much a great room, above a fabulous bar - and little communication between the two
Awsome location, great deco and amazing atmosphere!
Unreliable internet connection
dirty rooms. rooms too small. noisy AC
Very noisy, I could hear talk from the coridor as if people were in the roo
I was staying a long weekend with my two sons 24 and 26. The stay at the Mondrian was all in line with this fantastic weekend! The rooms are very nice, comfortable and functional decorated. This hotel has a Young atmosphere and Young guests. The roof top bar is Amazing with its view both South towards Wall street and financila sistrict but also North towards the sky scrapers in Midtown. Price wise good value for Money!
I am very glad for the dessition the Manager did with us, regarding the payment method, as I was looking for a solution for several months. He was finally the one to solve it. Other feedback, the food in the Restaurant is amazing The only suggestion would be to review the livings at Ground floor as they do not look very clean, and it is a pitty bevause it is a beiayiful and original Hotel.
Nice location. Swanky decor and outdoor patio.
Poor service ie concierge and bellhop.