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Show map Hotel Monaco San Francisco, a Kimpton Hotel

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Newest reviews for Hotel Monaco San Francisco, a Kimpton Hotel

  • Justin
      United States of America
    September 11, 2014

    Hotel staff was friendly and helpful!

    Construction in the restaurant was loud during the day.

    8.8

  • Anonymous
      United Kingdom
    September 10, 2014

    Complimentary bikes Spacious room Location

    No restaurant No bar No warning about either of the above. Mean portion control on complimentary breakfast.

    7.1

  • Anne
      Belgium
    September 9, 2014

    The Staff! Friendly and efficient. The location, the room, everything.

    Nothing!

    10

  • Carmela
      United States of America
    September 9, 2014

    Wine hour was nice

    Windows dirty Bathroom had mold on shower tile

    6.7

  • Venessa
      United States of America
    September 4, 2014

    I loved the whimsical decoration the hotel offered. It made you feel like you were in a grown up and sophisticated version of Alice in wonderland. It just made you feel happy. Loved it and I'd definitely come back again!!

    10

  • Damon
      United States of America
    September 3, 2014

    No restaurant!

    7.5

  • Kyle
      United States of America
    September 2, 2014

    From the reception to the concierge, the valet to the room the stay was both very pleasant and comfortable. Highly rate this location as a stay close to the wharf or Union

    10

  • Laura
      United Kingdom
    August 29, 2014

    When we arrived they had put a bottle of fizz in our room on ice with a lovely handwritten note congratulating us on our marriage. Nothing was too much trouble.

    10

  • Anonymous
      United Kingdom
    August 25, 2014

    Great location to stores, union sq, theatre district.

    The ongoing building work. My room would literally shake from 9am until evening. No rest if like me you had jet lag.

    7.1

  • Anonymous
      Canada
    August 24, 2014

    Good deals Location Excellent staff

    Was quite noisy because of street work

    10

  • Chrisitne
      United States of America
    August 19, 2014

    The staff was wonderful and helpful. Wine and cheese reception is a nice touch. Lobby is a very comfortable place with plush chairs and a fireplace. Within walking distance to Union Square

    The hotel was at the edge of a not so desirable area. Fisherman's wharf area was a much better area.

    7.9

  • Solomon
      United States of America
    August 19, 2014

    I liked the bars and restaurants close to the hotel, but these were in the Tenderloin. Hotel was clean with a lot of amenities, but you had to ask for the spa and free internet. Both were good once you found them. The nightly wine reception was nice. Great common areas.

    The brunch required tickets. They were dogmatic about the only two pastry a person. I expected better quality at this caliber of hotel. The staff were pleasant, but kind of fake friendly. The location was really not in Union Square, but more at the edge of the Tenderloin. The hotel bar is presently closed.

    8.3

  • Flavia
      Brazil
    August 18, 2014

    Great location, but scary if you're arriving late at night.

    Extremely overpriced for what it offers. Parking at over 50 dollars a day is twice as much as private parking in the area, and since we've arrived at 2am, we had no alternative but leaving the car to vallet.

    7.1

  • Nancy
      United States of America
    August 17, 2014

    The staff was fantastic. They were friendly and always welcomed you back after your day. They were knowledgable and their recomendations were spot on. The lobby is beautiful!

    8.8

  • Mario
      Canada
    August 16, 2014

    More modern hotels in the surroundings

    7.1

  • Gregory
      United States of America
    August 16, 2014

    The location is outright wonderful. The staff are also very welcoming, always cheerful and helpful.

    Noise in my room would start suddenly and quite randomly. Each episode was short but annoying. The lobby of the hotel was also under partial renovation which did not add to the appeal.

    7.9

  • Anonymous
      Canada
    August 15, 2014

    Loved the decor

    Although appreciated quiet of room away from lifts and overlooking inner courtyard, could hear neighbors through room wall

    7.9

  • Anonymous
      Australia
    August 15, 2014

    Customer service Boutique feeling

    10

  • Anonymous
      United States of America
    August 14, 2014

    Wine happy hour and staff was helpful when needed . Drug store across the street. Complimentary coffee and water in lobby.

    Renovations which weren't listed until after reservations were made. Rooms didn't have outlet near mirror outside of bathroom . Limited breakfast options.

    7.5

  • Thomas
      United States of America
    August 13, 2014

    Overall staff excellent, very pleasant and accommondating, hotel room quite and bed very comfortable...

    9.6

  • Anonymous
      United States of America
    August 13, 2014

    Room was clean and free wifi for Kimpton members. Nice friendly staff and convenient location (though on the fringe of Tenderloin). Beautiful hotel building, lobby.

    Free breakfast is policed by someone who allocates one baked good per person (a bit strange) and not great coffee. Workout facility and spa need updating. Restaurant and bar were closed for remodel.

    6.7

  • Guido
      France
    August 11, 2014

    Walking distance to Union Square. Top quality service in terms of staff and cleanliness. Standard size room and bathroom. Liked the design very much.

    Lobby is rather dark but this is part of their design I guess.

    9.2

  • Deon
      South Africa
    August 10, 2014

    Wine tastings in the afternoon in lounge. Beautiful modern style rooms. Nice bar Restaurant

    nada

    9.6

  • Anonymous
      United Kingdom
    August 8, 2014

    Location is not so bad.

    Lack of towels in the room - for three people we were given only two. Lady receptionist on our arrival was very unpleasant and unhelpful. Complementary breakfast was nice of the hotel but actually was very poor choice so we even didn't bother on the second/ third day of stay. No chance we'll be back.

    5

  • Claire
      United Kingdom
    August 1, 2014

    The location was convenient for the centre of town - but the Tenderloin did edge in during the evening, which wasn't too great. The rooms were lovely, tasteful and well-maintained. The spa was small but perfectly formed!

    The bar was in need of some attention - but it is apparently due for renovation, which would be a big plus. Depending on what you're after from the city, you might not love the location.

    9.6

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