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Moody Gardens Hotel Spa and Convention Center
Seven Hope Boulevard, Galveston, TX 77554 – Show map
Excellent location – rated 9/10! (score from 148 reviews)
Rated by guests after their stay at Moody Gardens Hotel Spa and Convention Center.
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The most recent booking for this property was made on Aug 31 at 2:17 AM from the United States.
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148 verified reviews
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Outdoor Pool (all year), Terrace, Sun Deck
Golf Course (within 2 miles), Pool Table, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 5 per day.
Private parking is available on site (reservation is not needed) and costs USD 18 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Free! Any additional older children or adults stay free of charge when using existing beds.
Free! One additional older child or adult stays free of charge in an extra bed.
Free! One additional child under 4 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Moody Gardens Hotel Spa and Convention Center accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests under 21 years old must check-in with a parent or guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 148 reviews
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Got the room over looking the pyramids and bay. It was beautiful. The refrigerator was not working and when I told them about it they compensated us with a voucher for lunch and that was satisfactory with us.
staff was very friendly and helpful. room was very comfortable loved shower and pool.
very courteous staff appreciated the shuttle to the SeaWall.
Wish I could've stayed longer would have liked to booked a spa or hair appointment with check in
The room and amenities were well received and comfortable.
Palm Beach needs a good scrubbing. The staff seems like they think they're doing you a favor for being there. The whole area is a bit small, and the white sand beach is really just an overcrowded spot to put beach chairs and umbrellas.
Check in was easy and curtious. Lobby is inviting. Room was outstanding! Breakfast buffet has a wide variety of choices.
Drive up/valet/parking was a little confusing. Breakfast server was slow but was slammed and apologetic.
The pool area
Getting lost every time came out of room and parking
Location is great for Schlitterbahn and Moody Garden. There is so much to do just at the hotel, especially if you have kids- crafts, movie nights with free popcorn, pool toys, huge chess and checkers boards and bean bag toss. Pool is large and perfect temperature. Lobby is beautiful and very welcoming. Rooms have great views and comfortable beds! Can't say enough about the amazing landscaping!
The young man who checked us in was not personable at all. Our rooms were not ready an hour after check-in so he said he would find out how long before it was ready and call us- he did not! He gave no information on all of the activities available for the kids, what was included in our stay (Palm Beach) or anything else. Very disappointed we had to constantly ask or find out from other guest. Housekeeping also missed a day of taking care of our room and providing fresh towels.
My 7 year ok daughter really enjoyed Tiki beach. The food at the pool was also high quality and delicious. It was difficult to get prompt service but it was very busy.
The pull out sofa bed didn't have sheets on it nor were their any in the room. We called down at 10:30pm and has to wait 90 minutes. At midnight after 5 calls we finally got the sheets for my exhausted child. She was in tears and when she finally got to bed she said it was the worst lumpiest bed she'd ever slept in. The floors were also not vacuumed well.
Everthing I love the sweeming pool
In the beach you can not fish and play with salty water
very kid friendly
I believe we had bed bugs, we all had bites that appeared to be bed bugs
Loved everything especially what they offer for kids as far as activities...so much to do. Loved the beach, pool, staff, on site restaurant.....loved everything...This is officially our Galveston vacation hotel and we'll be back soon...and every year...Thank the staff for honoring our request for a room with a balcony and great view....loved loved our room...loved loved our stay...kids 5 & 15month old... had a blast! THANK YOU MOODY GARDENS...PERFECT!
Lots of mosquitoes....but that's not the hotels fault,.......BUT maybe they could have some mosquitoe repellents placed around the hotel areas......or something..
Everything was beautiful, the staff was very helpful and always accessible, we enjoyed the fact that everything was located at the resort and we didn't have to leave. We are already planning another trip and inviting others to join us.
In some places there were a lot of flies, and a lot of mosquitos.
Everything was Good and all staff was nice!!! ;) great place and great people
Required formal dress attire in a hotel restaurant. I recognize some restaurants want to present a formal atmosphere but this is a supposedly a family hotel in a beach town, not Martha's Vineyard.
I liked the grounds of the resort. All attractions were walking distance- awesome! My children enjoyed Palm Beach and that made me happy. The resort was near several beaches and stores.
We stayed for 5 nights and asked for new sheets and towels after the 3rd night. It took all afternoon to get new sheets and towels. We had an ugly experience with how staff talk when they think nobody is around, but Management fixed that. The cafe's buffet was way too expensive, especially for a family of 5.
The pool and swim up bar
Not being allowed to bring my cooler to pool.
pool .and the bed was the most comfortable and I want one just like it at my home. I rested so well thank you. love the Palm beach water park , the kids had a blast.
Wi fi signal real bad
room was just average but at an expensive rate
Loved the swim up bar and being able to get a late check out
Didn't love that there was no bar service available at the pool Sunday morning. :(
All the activities
Excellent stay. Very helpful and accommodating staff.
Loved the customer service and the transportion from the hotel to the pyramids.
The room was very clean and the pool was really nice!
There was no microwave in the room and no option to include breakfast with the room.
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