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Score from 4028 reviews Good 7.5/10

Royalton, A Morgans Original

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Waldorf Astoria New York

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Newest reviews for Morgans Hotel - A Morgans Original

  • Anonymous
    September 9, 2014

    Complimentary breakfast is great!

    Try to get a room with a view, we were staring at a brick wall.


  • Ashley
    September 7, 2014

    Location is great to Times Square & central station. Self serve continental breakfast in a pleasant modern setting was nice.

    It's a little drab in places. New carpet in hall ways wouldn't hurt. Front doors are a nightmare to contend with. Self opening ones would be a great investment.


  • James
      United Kingdom
    September 6, 2014

    Location Shower Bed Friendly Staff Good House keeping Daily fresh towels

    Air con was noisy and smelly Poor lighting in main room View


  • Thomas
      United States of America
    September 3, 2014

    Breakfast, staff were nice

    Mattresses on beds are either very old or they are just plain soft. Not easy for sleeping. Bathroom is very small.


  • Anonymous
      United Kingdom
    September 1, 2014

    Comfy bed, lovely linen. Quirky design, very individual. Continental breakfast included, good range, enough variety for 5 days. The lounge with all day tea and coffee was a nice touch. Good location, Moonstruck deli opposite and small shop next door.

    Noisy air con....the cord for the hair dryer needs to be longer or a socket closer to the mirror on the desk.


  • Erika
    August 28, 2014

    Cleanliness. The location is great, with great restaurants and bars around. The views are stunning. Also, the restaurant of the bar is really good.

    If you have problems to sleep and are staying on a high floor, watch out for it not to be on the side of the nightclub on the top floor, as it's possible to listen to the music of it / not to much, but still - I was staying on a corner room on the 12th floor.


  • Lee
      United Kingdom
    August 26, 2014

    The hotel and staff were fantastic in every way you could imagine , the hotel location was superb !! The stay here was faultless

    There was nothing not to like


  • Amanda
      United States of America
    August 13, 2014

    Great location on madison ave, about a 10 minute walk from times square and close to both the Grand Central and Bryant Park metros. Staff were very friendly. Breakfast was great with lots of options: fruit, cereal, granola, yogurt, pastries, bread, juice, coffee...


  • Minakshi
      United Arab Emirates
    August 11, 2014

    Complimentary breakfast really helps for those who are on business trip and are in morning rush. Staff is very warm and welcoming. Very comfortable beds and quite rooms. Wifi was good.

    Breakfast was good but need to include some protein options, atleast boiled eggs if not much. Dusting in the room really needs attention, their was lot of dust on ironing table, on side tables, window when i checked in.


  • Sandra
      United States of America
    August 10, 2014

    The location was great. I first checked into a room that smelled like the carpets had just been cleaned and after I took my shoes off, I realized the carpets were damp. I requested another room, which turned out to be a larger room, with more light.

    hallways are really dark and hot


  • Siddharth
    August 7, 2014

    The service was just amazing the staff is friendly. We will definitely visit again.

    I didn't like the breakfast. There's just absolutely no choice. I would prefer eggs and an elaborate spread.


  • Anonymous
    August 7, 2014

    The beds are very comfortable. Nice decor and ambience. Good location.

    Sometimes the room feels too dark. The breakfast options very limited, only breads, juice, tea/coffee. Maybe add some breakfast potatoes? Or something called beans? Pancakes?


  • Erol
    August 3, 2014

    Place and rooms

    Don't stay lower than 8'th flat. There is noise coming from climate main machine.


  • Shelley
      United States of America
    August 2, 2014

    The comfort of the beds is unbelievable! The artsy, contemporary feel of the décor makes it a fun adventure. The livingroom, bar and breakfast room are very inviting


  • Dave
      United Kingdom
    August 1, 2014

    Clean Hotel, relatively quiet street, central location, breakfast included in price, chic decor and helpful polite staff.



  • William
      United States of America
    August 1, 2014

    Very friendly, helpful staff; comfortable bed; reliable, free Wi-Fi

    Tiny bathroom, but that's New York


  • Darren
      United States of America
    July 31, 2014

    Cute, clean, comfortable

    Pricy, but not bad for Manhattan.


  • Anonymous
      United States of America
    July 27, 2014

    Breakfast. Kindness of Nicole at Front Desk and courtesy of the Chris the plumber who came to my room to assist with an emergency. Interior design still has the Andree Putman touch.

    Broken light in bathroom in 401. Upgrade given to junior colleague who checked in before I did...I was paying the bill and he got the upgrade. Go figure. Desk couldn't explain why that happened. Elevators are very tired and dog-eared.


  • Debra
      United Kingdom
    July 23, 2014

    Extremely helpful staff who immediately arranged to upgrade us to a really good quiet room at the front of the hotel when we complained about the room we had been allocated. Excellent breakfast in an informal setting. Free tea and coffee available all day. High standard of cleanliness.

    There was a very noisy air conditioning attached to an adjacent building which we drew to the attention of the staff who arranged for us to move to another room.


  • Anonymous
      United States of America
    July 22, 2014

    only the free breakfast

    1 the bet on the rooms was small 2 the hallway was really dark and had a really strong smell of gas


  • Helen
      United States of America
    July 22, 2014

    Clean nice hotel location is very good

    Rooms are small


  • Steve
      United States of America
    July 9, 2014

    Loved how spacious bedroom was, bathroom was lovely and the amenities were great. Gym was small but had everything you needed. Continental breakfast limited, maybe because living in Asia for so long, so used to buffet breakfasts with omelet stations... haha. Very accommodating staff, helped me charge my phone, changed my dates around with no fuss. They were A+ staff.

    When leaving they booked a car for me and told me I would get a receipt. When I get to airport, driver tells me No RECEIPT, hands me a computer print out paper titled "OFFICIAL TAXI RECEIPT." I cant use this for business reimbursment. He yells at me telling me "am i supposed to carry a receipt printer with me?" in response I said, "Yes".


  • Christoffer
      United States of America
    July 8, 2014

    Location was good for us as near Grand Central. staff was helpful when asked for assistance.

    we have stayed in several Morgans hotels and they have yet to impress us. I find the rooms to be unclean, amateurish finish, and in desperate need for a refurbishment. and as a result way overprized. nothing peaceful and/or relaxing about this hotel.


  • Belinda
      United Kingdom
    July 3, 2014

    Location, decor & my complimentary upgrade

    Would have liked option of eggs for breakfast!


  • Nadine
      United States of America
    July 1, 2014

    The staff were friendly and very accommodating. The bar/lounge area was beautiful and the continental breakfast was delicious.

    When serving breakfast, there were often not any table chairs left to sit in so we were left to sit on the couches. This made it rather uncomfortable to eat and easy to make a mess.


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