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Newest reviews for Mosaic Hotel

  • Astrid
      United States of America
    July 30, 2014

    This is a small hotel in the heart of Beverly Hills. The rooms are like mini suites, there's a living room with a pull-out couch where my children slept and a separate bedroom with a king size bed where we slept --quietly, awesome! The staff was great too, very courteous and helpful.

    The air conditioning in our room was broken and as soon as we notified the front desk they sent maintenance to fix it. And they did. Great service!

    10

  • Barbara
      Australia
    July 18, 2014

    Location and staff friendliness Great breakfast menu

    Air conditioner very noisy and right next to the bed Tiny room with two queen beds Old shabby carpet Dark bathroom No fridge

    7.5

  • Amee
      India
    July 3, 2014

    Location was very good. The staff was very friendly, always ready to help. Ryan, Angelo and Steven were of great help. Thanks!

    8.3

  • Julia
      United States of America
    June 20, 2014

    This hotel was off the beaten path but close to major streets. It was very quiet and the beds were so comfortable. The atmosphere was lovely.

    I didn't like that I had to go home after 4 nights.

    10

  • Lynne
      France
    June 7, 2014

    Location Appointment of rooms, Wonderful staff

    Food choices limited, portions very small for price and service needs upgrading considerably. Friendly staff but lacking finesse

    9.6

  • John
      United States of America
    June 3, 2014

    The staff was excellent. The facilities quite nice.

    Some of the smaller maintenance issues should have been addressed by staff as part of normal upkeep. For a smaller property that's an important and often easier to accomplish plus.

    9.6

  • Lois
      United States of America
    April 5, 2014

    Staff was accommodating, knowledgable and friendly. Location excellent for walking, shopping and restaurants. In house services were very nice.

    Liked everything.

    9.6

  • Anonymous
      United States of America
    April 4, 2014

    Room was clean but small Location good not far from restaurants and shops

    $30 daily cost for parking & no street parking overnight No easy access to room..no elevator ..had to use stairs .. Hotel expensive for the quality of accomodations..question the rating of a 4 star.. Pool very small and small lounge/patio area..

    5.8

  • Celeste
      United States of America
    March 27, 2014

    The staff were lovely and very gracious and helpful.

    Nice to have an outside room for the light, but hearing folks walk by with their roller bags not so nice. Wish there was another way to access your outside room.

    7.5

  • Alla
      Russia
    March 24, 2014

    We asked room with 2 beds, it was not available. We were upgraded to 2 rooms suite. Very friendly staff, And location, location, location!!

    10

  • Cheryl
      United States of America
    March 24, 2014

    Loved the staff. They were all very helpful and friendly. Always took care if my request. The hotel is very charming & cozy. Comfortable bedding. Loved Steve the driver, he always made sure I got to my destination & returned to Mosiac safe Nice to talk to also. Great location too.

    Hotel was under construction & you could smell strong fumes at times.

    10

  • Anonymous
      United States of America
    March 19, 2014

    As noted by previous reviewers, the staff are very friendly and nothing is too much trouble. The hotel is very nice, definitely smaller than what it appears in the photos, and very relaxing. We had a fantastic weekend here and came home refreshed. Definitely recommended.

    Having to ask housekeeping several times for things like extra towels and robes (there were 4 of us in our suite) and that there weren't shower caps and cotton wool in the bathroom. Yes I know I could have asked for them, but when you are ready to step into the shower you don't want to have to ring down and wait.

    8.3

  • Larry
      United States of America
    January 30, 2014

    Staff was first-rate. Very courteous, very friendly. Very stylish place in a good location.

    The room was too small. The fan in the bathroom was never fixed.

    7.9

  • Diane
      United States of America
    January 26, 2014

    The toilet didn't work and there was construction throughout our stay that we didn't know about prior too our stay.

    7.9

  • Abdulla
      Kuwait
    January 23, 2014

    The staff was very friendly , the location is excellent and the hotel exceeded my expectations.

    10

  • Valerie
      South Africa
    January 20, 2014

    The small hotel with an intimate ambiance. Friendly staff, pleasing dining decor and close to some good shops and restaurants. Within walking distance of Rodeo drive.

    Noisy air conditioner in the room and the young man who asked if we needed help with our suitcases when clearly we did, and then walked away. My feeling is taking the suitcases to the room goes without saying.

    7.1

  • Michael
      United States of America
    January 16, 2014

    Staff- superb as usual! Very courteous and most helpful! Location - shopping, restaurants of all types near by.

    7.5

  • Alan
      United States of America
    December 24, 2013

    Charming staff, great food.

    Noise from wooden floors above our room.

    9.2

  • David
      Ireland
    November 28, 2013

    This is the third time that myself and my husband have stayed at the Mosaic and once again we really enjoyed it. Lovely relaxing stay and such a great location! Nice to see some familar faces too!!

    8.3

  • Anonymous
      United States of America
    November 12, 2013

    Location, service and the accommodations overall.

    No Jacuzzi

    10

  • Anonymous
      Sweden
    October 9, 2013

    A fantastic hotel with a perfect location. Staff was incredibly friendly and professional. One of the five best hotels Ive ever stayed in.

    10

  • Gloria
      Saudi Arabia
    October 7, 2013

    Customer service was excellent, food was top notch, accommodation clean and comfortable. Hotel itself had a cozy family friendly atmosphere. N

    N/A

    10

  • Liza
      Egypt
    October 2, 2013

    I like everything. One of the best hotels in the world. This is the fourth time at Mosaic

    Nothing

    10

  • Anonymous
      United States of America
    October 1, 2013

    staff free wifi

    parking is not free

    8.8

  • Cathie
      Australia
    September 17, 2013

    Staff very friendly and helpful, Armando and Shirley in particular. Food was good, free sparkling wine from 5 - 6 pm M-Th was very nice! Close to some very nice restaurants and Rodeo Drive. Rooms comfortable & clean.

    A/C very noisy. One night A/C broke down and we had to move rooms but that isn't anyone's fault.

    7.9

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