No shampoo is given, only soap, and shampoo has to be purchased in a vending machine.
The walls are not that well isolated and noise penetrates easily.
Treatment by the hotel staff was exceptional, the room was very clean and the bed was very comfortable.
On booking.com I ordered a "luxury king size room" with an extra-size bed. During check-in, I verified with the girl in the reception that the room has this feature of a king-size bed. After checking in, we discovered the room has only a single twin bed. I returned to the reception and angrily demanded the girl there to either change the room as promised to a king size, or to give my money back. Another lady at the reception, who identified herself as Beth, the hotel manager, intervened immediately and offered a 50% off the hotel room price when I’ll check out, if I keep the room. She warned me the hotel is fully booked and she is unable to offer me another room. I took her on her offer which proved right – when I checked out the next morning, the girl at the reception told me that the manager just called in and instructed her about the 50% rebate, that was on the full amount after taxes(!).
When we entered the room there were no pillows there, and when I went to reception about that, Beth, the manager, immediately left her post at the reception and rushed out to bring two new pillows and the pillow cases, which she brought in person to the room.