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Score from 1956 reviews Good 7.7/10

Newest reviews for Hotel Mulberry

  • Anonymous
      Hong Kong
    August 26, 2014

    breakfast with choice, quietness, room is spaceous

    9.6

  • Caryl
      Australia
    August 23, 2014

    Close to everything ie food, shopping. Staff was very helpful, breakfast was good. Laundry was next door. Very convient. The room with the balcony was excellent.

    Air con could not be turned off. But it was OK. The staff adjusted it to make it comfortable.

    10

  • Jennifer
      United States of America
    August 21, 2014

    location, bed comfort, cleanliness.

    front desk staff were not helpful polite friendly. Did not greet us upon arrival each day. Barely gave us breakfast details. Such a shame as the hotel location was beautiful, clean and would have stayed there again, but staff need serious customer service skills. They wouldn't even call a taxi, told me they only do car service and that should have been set up in advance. How hard is it to call a taxi for guests in NY City when it's raining??? Too pricey for what it was.

    7.1

  • Vivian
      United States of America
    August 20, 2014

    Get location. Great food everywhere. Easy walk to shop in Soho. We felt very safe and comfortable.

    We couldn't turn out lights from bed.

    10

  • Stefanos
      United States of America
    August 20, 2014

    Everything look so clean and nice bathroom and DTV channel without HD are ok.

    none

    7.5

  • Rhonda
      United States of America
    August 19, 2014

    we liked the spaciousness, the cleanliness and the large beds, the staff was very helpful and the breakfast at MaMa's was nice, and convenient.

    the toilet was extra loud when flushed and on the last night we heard noisy people in the next room into the night

    8.8

  • Jean
      France
    August 15, 2014

    Good location. Friendly staff

    Breakfast takes place outside and poor choice

    7.9

  • Anonymous
      United States of America
    August 14, 2014

    Location, cost, and service

    Bed was a bit too soft - mattress might need replacing.

    9.2

  • Anonymous
      United Kingdom
    August 13, 2014

    staff clean location

    water power was poor in the shower can be a bit loud

    8.3

  • Jennifer
      Canada
    August 12, 2014

    It was a fantastic location. Staff we're happy to help out with all requests. Beds were very comfortable and I lived the terrace.

    9.6

  • Anonymous
      United States of America
    August 12, 2014

    Get the suite with the patio! It has an amazing view in the heart of the city.

    9.2

  • John
      United States of America
    August 12, 2014

    The location was great, very cool park across the street

    The TV set up was weird

    7.1

  • Patricia
      United States of America
    August 7, 2014

    Not very fancy and not many ammenities, but very comfortable, great location, the room was very clean, and the staff was super nice. We would definately stay there again.

    10

  • Cindy
      United States of America
    August 7, 2014

    The room they put us in at first was to small.but clean.i payed a little more and up graded to a king suite with balcony...I was very happy.robs, slippers, coffee and clean and nice staff.it was a pleasure to stay in the SUITE..THE SINGLE KING REGULAR ROOMS ARE SMALL.SO BOOK A SUITE.breakfast was good also.

    I really can't complain.loved my suite

    10

  • Shay
      Israel
    August 6, 2014

    Nothing

    The Price we paid for 3 nights (800$) was too high for this hotel, the location was terrible, in the heart of china town, located on a dirty street, quite far from the subway station. The staff was not very nice, breakfast was terrible!! I will never go back there again or recommend it to anyone

    3.8

  • Anna
      Poland
    August 5, 2014

    Very, very comfortable beds. I never ever slept on such great beds.

    Hotel takes from you 400usd as a deposit for potential damage (a lot). When you leave the hotel personel says it will be released within 5!! days. First of all in the other hotel Sheraton we had 50usd deposit (9 times less) where we had a full kitchen equipmemt, 2 TVs and there is more potential to destroy than in Mulberry hotel, second of all keeping your money for so many day after leaving does not seem be fair. Personnel not so very nitce as in other places.

    7

  • Changjiang
      United States of America
    August 4, 2014

    交通方便,离地铁站很近。环境卫生、安全,有点回家的感觉。对面街道有个广场,跳广场舞的大妈和练太极的都是华人,很安逸呀!

    10

  • Cassandra
      Australia
    August 4, 2014

    We enjoyed our stay at Mulberry really comfy beds great shower.

    Room a little small but that seems to be NY accommodation.

    8.8

  • Clara
      Canada
    August 3, 2014

    A very comfortable bed, clean room, helpful staff.

    A bit too far from the subway station, the chinatown area is quite dirty.

    8.3

  • Elizabeth
      United States of America
    August 3, 2014

    We liked that the hotel felt safe and secure. It was very clean and comfortable. The voucher for breakfast at the cafe 4 doors along was for a very generous, fresh and tasty breakfast. We enjoyed our stay.

    The staff were very businesslike so did not engage with us other than to check us in and out very efficiently. So it is not really a negative! The hotel is about 7-10 mins from the nearest subway station.

    9.2

  • Chad
      United States of America
    August 3, 2014

    The slamming doors in the fire escape. It was so loud in the room and there was a lot of it. Other than that it was an awesome stay.

    7.1

  • Taiwo
      United States of America
    August 3, 2014

    Clean room, helpful staff. Across from a park. Great neighborhood

    Paying for rollaway bed.

    7.5

  • Anonymous
      United States of America
    July 31, 2014

    Hotel was very clean and comfortable. Stayed in the penthouse suite and it was nicely furnished with everything looking new and modern.

    Minuses were no food or beverage service on site ( beyond vending machines) and connectivity to wifii was intermittent.

    7.9

  • Anonymous
      United Kingdom
    July 29, 2014

    Central location to a range of good eating places and within walking distance to 911 memorial and historical district. Clean rooms. Comfy beds for a good night's sleep, undisturbed by any outside noise. Clean and unobtrusive décor. Very pleasant, helpful staff.

    Breakfast was sufficient, but a little spoilt by the use of plastic cutlery.

    10

  • Mikkel
      United Kingdom
    July 28, 2014

    Centrally located on the edge of China Town and a few hundred meters from Little Italy Good room, clean, comfortable beds and decent size

    slow WiFi connection Only two breakfast complimentary vouchers per room even when you are a family of four

    8.3

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