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1320 Broadway Plaza, Tacoma, WA 98402, United States of America – Show map
Excellent location – rated 9.1/10! (score from 78 reviews)
Rated by guests after their stay at Hotel Murano, a Provenance Hotel.
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14 properties in Tacoma
Including hotels, apartments, villas and more.
78 verified reviews
They speak your language!
Hotel Murano, a Provenance Hotel's staff speaks: English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 15 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 78 reviews
Value for money
Show reviews from:
On the beautiful shores of Commencement Bay, this hotel has the only waterfront lodging in Tacoma. All rooms feature views of the bay and free Wi-Fi.
Score from 179 reviews Wonderful
Chips & Palace Casino is less than a 10 minute walk from this hotel, which features a 24-hour indoor pool, hot tub and fitness center. It offers spacious rooms with free Wi-Fi.
Score from 71 reviews Very good
Conveniently located off Interstate 5, this 100% non-smoking hotel is just 2 miles from downtown Tacoma.
Score from 92 reviews Good
A continental breakfast featuring waffles, eggs, bagels, fruit and fresh coffee is provided at this hotel. All rooms have free Wi-Fi. The Grand Prix Raceway is less than a 5-minute walk away.
Score from 44 reviews Review score
I so enjoyed staying at the hotel Murano. It was such a treat from the cloud like bed, to the perfect service. I felt like a princess in a fairy tale waited on by a truly wonderful staff, and the amenities were incredible. I will be back!
Decoration Very close to the conference centre (3 minutes walk) and Washington U. Bed View of Mt Harmon at 6am
Lifts broke down one afternoon (they fixed it fast enough though)
Room was great. Staff was friendly. Breakfast was good. Overall just a great stay.
Everything. Unparalleled customer service in a beautiful, lush setting. 11 out of 10.
I loved everything the hotel offered. In the future it would be lovely if they had a swimming pool. But if not I would still be delighted to go back anytime.
Excellent proximity to Convention Center (walking distance in heels.) Beautiful Hotel with art glass, modern European style. Nice bars, good food, reasonable prices.
Bed was too firm for me, ok for my husband. Memory foam mattress topper would have made it ok for both of us.
I loved the inclusion of all the glass art works throughout this beautiful hotel. Each floor is dedicated to a different artist. It brings an extra element of class and sophistication and somehow makes your stay feel deliciously decadent.
The inability to make a good cup or mug of tea, the perennial problem throughout the US.
the heating system in the rooms is very poor- either hot air or cold air--- very poor system
the art the location
Room was a little shabby; paint and wallpaper. Dusty glass artwork. Room curtain didn't close all the way to block out the light. Had mix up with room took 3 tries to get the right room. Had to call housekeeping to clean up room and get us fresh towels. The lobby and restaurant were very cold. No hot tub. The round sink was cool looking but not practical- it spilled water when water was turned on. Have to pay for Internet and parking- really?
Great bed, great view. Friendly staff, when you could find them.
Cost-cutting signs everywhere. Understaffed (e.g.,contrary to expectations of website, no staff in sight when I arrived.No help with door or luggage....I'm 75). Valet service=$19 per use (if I had only known)Could not connect WiFi in room. (Tiny)Business Center wifi and printer charges outrageous. No info or brochures on city available in room or hotel lobby. None available even for hotel restaurant, salon, spa.
The glasswork is beautiful, staff friendly and helpful. The views from the upper floors were great. Good restaurant.
Hotel needs renovating. Cracked vinyl chairs, peeling lampshades. Looked amazing when it first opened. Now it looks tired. Too tired for the price!
upgrade to King bed
wifi is expensive!
The hotel has a wonderful collection of art. Each floor highlights a different artist
Heat in restaurant I found chilly
large rooms central location express check out
Love the art and decor in this hotel! The restaurant has a nice breakfast, and the staff there and in the hotel are great.
The price is high for the Tacoma location, especially given the size of rooms/bathrooms, but it is the nicest downtown Tacoma hotel I've found.
Location for the concert and the breakfast restaurant was great
No newspaper delivered to my door
Beautiful and interesting decor & artwork. Convenient parking, location (close to concert venue), friendly and helpful staff, nice restaurant, reasonable price, comfortable bed.
I think a vending machine or two would have been nice, for a soda or pack of gum. I admit, I didn't opt for the key to the minibar or partake of the honor goodies for fear of very costly prices. I don't really know what it would have added to my bill, but we are retired on a budget.
The room was great and comfortable!
The staff was sort of rude at the front desk. My reservation said 5 people when I booked. There was only room for four people. We asked for a roll away bed and was told it was a "fire hazard" then later when we asked again they said it's a "30$ charge" we argued since our reservation was for 5 people and they finally gave it to us.
We loved that staff was accessible when we checked in late after our wedding. The view was unbelievable and the room service was delicious!
* the decoration in the entrance hall and the elevator areas on the hotel floors
* soft, uncomfortable beds
The hotel is beautiful as soon as you walk in. The staff was very pleasant and helpful. The rooms are spacious and modern. We enjoyed the restaurant and the lounge.
Tacoma itself has a bit to be desired, but if you are going to Tacoma this is the place to stay!
Loved the decor/design and the displays of artwork all over hotel -- very fun
Service a little slow in restaurant, but otherwise very good
close to museum of glass
room a bit on the tight side, but nice view
I booked online. When we arrived there was no record of our reservation so it took longer than usual to check in. It all worked out and we were upgraded because of the inconvenience.
Clean facility, professional staff.
No military discount.
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