Murray Hill East Suites  

The room was large, spacious and clean. The location was good, with plenty of restaurants nearby.

It was not a modern hotel.

I travelled with my mother (75) and daughter (14) to New York. This hotel is dated in its furnishings however it was perfect for us. It has a separate bedroom and lr. It was nice to be able to sit at a table with chairs for morning coffee and a couch in the evening after a full day of walking. The staff was very friendly however, some more knowledgable than others about tourist information. Walked in the area alone in the evening and never felt unsafe. I would definately stay her again!

Our stay at the mhes was from April 23, 2011 to May 1, 2011. Everyone was complaining about the rooms being warm and the hotel's policy is not to turn the air conditioning on until May 1. The front street is very busy/noisy in the evenings/nights thus having to wear ear plugs to bed.

All suites. Very clean and spacious, with kitchenettes, closets and couch, etc.

No free internet.

The size of the rooms, and the level of clealiness was very good. We stayed for 5 nights in a one bedroom suite, lots of space. The location, for us was perfect, away from the Times Square madness, but within a lively neighbourhood, and not far from all the sights. The staff were very good, we had reason to be grateful to them. Will be staying there again.

We didn't like anything about this hotel. There are far better choices available in Manhattan at these prices, even if you need a kitchen. The hotel is dilapidated and noisy. The staff has no power to address complaints. The rooms are expensive. We checked out after the first night, even though finding another room short notice during Easter weekend in Manhattan was expensive and difficult. We were extremely glad we cancelled the balance of our reservation and left.

We called the Murray Hill East Suites before booking to ask if the in-room wi-fi actually worked if you paid the $8 per day fee. We were assured that it did. When we checked in, we found out it wasn't working! We were offered the use of the free lobby wi-fi. Not only was the lobby noisy and depressing, the wi-fi connection was so poor that everyone crowded into one corner to use it, sitting on the floor if need be. In addition, we asked before booking if double bed suites were available for our travel dates. We were told they were -- but when we arrived, we were told that no one had "guaranteed" us they would still be available the day we checked in. So our room only had one bed. We were told to use the dilapidated sofa bed if we needed another bed. The room we were given faced the street and was quite noisy. The television reception was poor.

The location is very good. We walked a lot and didn't need relay on the public transportation.

Wifi connection was only in the Lobby. Most of the staff couldn't help with tourist advices

The location was the most important element because we wanted to be close to Grand Central. The neighborhood became a bonus with great restaurants and we did finally find Dags...We enjoyed Scottys Diner and Fagiolinis. The Convenience Stores were not the best deal, as they had no pricing; I felt ripped off...The spaciousness of the room and the quiet location really paid off. We would return again if need be. Ciao and safe travels.

Daily Room Service / Cleanliness

Heating was not warm enough - was blowing cold air. Alternative Electric Heater not sufficient.

Moderately priced...location..location...location....we attempt to stay here on every trip to the city

I stayed for 10 days in nyc for an event. This hotel room suited me very well because the room was big, it had a kitchenette, a small dining table, a desk, a sofa and plenty of drawers and space to spread my belongings. My room had big windows turned to the back and it was very quiet at night.

You cannot control the heating unit. The decor is old style but that didn't bother me at all. If you want wireless internet at your room the only options are to pay per day or pay per month. I wish they had a pay-per- week option. I stayed a little more than a week but had to pay for a month for the internet access. They provide free internet access at the lobby though.

Good location

- The shower needs to be replaced.

Large room, plenty of closet space, kitchen, flat screen TV on a swivel stand for both couch/ living room area and bed. Could not ask for more for the money.