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Property Highlights

Free WiFi

Places of Interest:

Union Square (0.2 miles)
Show map Mystic Hotel by Charlie Palmer

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Score from 1303 reviews Very good 8.4/10

Newest reviews for Mystic Hotel by Charlie Palmer

  • Sandra
      Ireland
    September 14, 2014

    central location

    breakfast on offer was very minimal. not very versatile. I also requested in july to pay my bill upfront as we were travelling,they accepted payment but on arrival I was told they would be putting a pre auth on my acc anyway which defeated the purpose. my initial point of contact was rude and unhelpful.the hotel was very noisy and we barely slept. the lift almost never worked.

    5.8

  • Valentina
      Italy
    September 13, 2014

    Location, nice building

    Noisy, dirt, no wifi in the room and the staff already knew it.

    4.2

  • Doug
      United States of America
    September 12, 2014

    Staff was professional, funny.

    10

  • Robert
      New Zealand
    September 9, 2014

    Friendly professional staff especially at the front desk. Great free breakfast. No noisy air conditioning but central ceiling fan was great. Doesn't get that hot in SF anyway.

    Rooms facing the street a little noisy.

    8.8

  • Anonymous
      United States of America
    September 8, 2014

    Location Cleanliness Comfy bed

    No valet parking, and they don't tell you ahead - nowhere to stop out front, either. Reservation mislabelled Breakfast could start earlier than 7 am Noise from restaurant/bar Only one water glass in the room - no wine glasses, when you have wine there - really? No hairdryer

    7.1

  • Peter
      United Kingdom
    September 8, 2014

    Check in staff very helpful, great location close to union square and public transport, clean well appointed rooms.

    9.2

  • Laura
      United States of America
    September 3, 2014

    LOVED the breakfast - gourmet food and lots of choices. I loved all of the orchids around the hotel too.

    Ran out of quiche 2nd morning we were at breakfast and elevator didn't work well/fast.

    9.2

  • Maria
      Spain
    September 2, 2014

    The location is really great, just a couple of minutes walk to Union Square. The room was really nice, and the bar and restaurant were gorgeous (the entrance to the hotel doesn't really reflect how nice the rooms and the facilities are). The room was quiet and the bed was great.

    9.2

  • Andrew
      United Kingdom
    September 1, 2014

    The bar was sensational. Great cocktails, great atmosphere.

    7.5

  • Markus
      Germany
    August 26, 2014

    very friendly staff nice hotel with a lot of charm Very good restaurant The best breakfast

    8.8

  • Beverley
      United Kingdom
    August 21, 2014

    We had a wonderful stay at the mystic hotel. The staff were fantastic especially Stacey..... She was amazing and couldn't more helpful throughout our stay Rooms were lovely modern and clean. Ideal location . We will definitely come back again.

    9.2

  • Paraskevas
      Greece
    August 20, 2014

    Very friendly staff Pretty good breakfast Very nice bar-restaurant on the 2nd floor

    Not cheap...

    7.9

  • Andrew
      United Kingdom
    August 20, 2014

    Cool bar with great cocktails and live music!!

    Couldn't get into the restaurant - which looked great - to use our voucher given to us on arrival. Although the lady on the desk found us a great place to have dinner down the road!!

    7.9

  • Francesca
      Italy
    August 17, 2014

    The location was excellent, just around the corner from Union Square; the complimentary breakfast was very good.

    All the area is expensive and this is no exception

    7.5

  • Li
      United States of America
    August 16, 2014

    The location is good, close to China Town.

    No coffee maker to make hot water or other appliance, no amenities.

    5.8

  • Carol
      Bahrain
    August 12, 2014

    Staff were very helpful

    7.9

  • Kenneth
      United Kingdom
    August 8, 2014

    Location was very handy for Union Square. However the amount of homeless nearby (nothing hotel can do I know) did make us dislike the location.

    Lift is atrocious! Walked 8 flights several times a day as was quicker than the lift. Wifi was awful - at least it's free. No air con made it uncomfortable in the summer.

    6.3

  • Jo
      Belgium
    August 1, 2014

    good location, nice breakfast, friendly staff

    on the eight floor you loose a lot of time with the rather slower elevator

    9.2

  • Jon
      Canada
    July 30, 2014

    Location Staff Breakfeast

    Nothing

    10

  • James
      Australia
    July 29, 2014

    The evening concierge Stacey was amazing. She had a great knowledge of the local area and was always more than happy to recommend restaurants and make reservations for us. She was also of great help when helping us with out transfer to the amtrak station in Oakland. We were extremly impressed with the hotel and the professionalism of the staff.

    The wifi connection was not consistent in our room (top floor) but if necessary we were able to access internet in the lobby. Also the only lift in the hotel was very slow.

    9.6

  • Javier
      Mexico
    July 29, 2014

    location!!!!

    Staff is rude and not helpful Rooms near elevators are very very noisy, could not sleep at all.

    5.8

  • James
      United States of America
    July 26, 2014

    This is my second time staying at the Mystic on business and it was another fantastic experience. If you need to be near the Moscone or Union Square on business the value for the facilities and location is top notch. Plus, unlike other hotels in the area, the wifi works very well. You can easily do your work and stream a movie as well.

    10

  • Sarah
      Hong Kong
    July 26, 2014

    Wifi never worked

    8.8

  • Lisa
      United States of America
    July 22, 2014

    Charming decor, excellent location and pretty affordable considering it's San Francisco. I stayed here after returning to America after two months. Needless to say I was exhausted and wanted to sleep. The beds and pillows are sooooo comfortable and I'm fairly picky about that kind of thing. Breakfast was pretty good as well, only problem was lack of protein. All I wanted was crispy bacon after 2 months in Asia :) But the bagels, quiches, cereal and all-you-can drink starbucks tied me over just fine!! I received a $25 voucher to the restaurant as well, so my friend and I shared the meat board and also had the macaroni and cheese. The platter wasn't great, but the mac n cheese was delicious. We also tried the cocktails which were very good, a bit pricey though. The location can't be beat either. I mean, shopping, cable car lines, buses, restaurants, you name it, it's there. I wouldn't hesitate to stay again.

    No double bed rooms. But the beds were so amazing it didn't matter.

    8.8

  • Lorena
      United Kingdom
    July 20, 2014

    Location

    Expensive. Rooms a bit small. The description in booking.com does not fully match the services. For instance there were no dressing gowns or starbucks coffee in the rooms

    8.3

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