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417 Stockton Street, Union Square, San Francisco, CA 94108 – Show map
Excellent location – rated 9.4/10! (score from 563 reviews)
Rated by guests after their stay at Mystic Hotel by Charlie Palmer.
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563 verified reviews
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Mystic Hotel by Charlie Palmer's staff speaks: Spanish, English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 34 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One additional child under 18 years stays free of charge when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 563 reviews
Value for money
Show reviews from:
Located a 2-minute walk from Union Square and a classic Cable Car stop, this San Francisco hotel is in the heart of downtown San Francisco's shops, galleries and restaurants.
Score from 500 reviews Very good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 1958 reviews Very good
This Union Square hotel features modern rooms containing a 42-inch flat-screen TV and free Wi-Fi. The Powell Street BART Station, providing access throughout the Bay Area, is one block away.
Score from 296 reviews Very good
Featuring a state-of-the-art fitness center, this San Francisco hotel is just a 2-minute walk from Union Square and cable car lines. All rooms have free Wi-Fi and custom amenities.
Score from 271 reviews Very good
breakfast on offer was very minimal. not very versatile. I also requested in july to pay my bill upfront as we were travelling,they accepted payment but on arrival I was told they would be putting a pre auth on my acc anyway which defeated the purpose. my initial point of contact was rude and unhelpful.the hotel was very noisy and we barely slept. the lift almost never worked.
Location, nice building
Noisy, dirt, no wifi in the room and the staff already knew it.
Staff was professional, funny.
Friendly professional staff especially at the front desk. Great free breakfast. No noisy air conditioning but central ceiling fan was great. Doesn't get that hot in SF anyway.
Rooms facing the street a little noisy.
Location Cleanliness Comfy bed
No valet parking, and they don't tell you ahead - nowhere to stop out front, either. Reservation mislabelled Breakfast could start earlier than 7 am Noise from restaurant/bar Only one water glass in the room - no wine glasses, when you have wine there - really? No hairdryer
Check in staff very helpful, great location close to union square and public transport, clean well appointed rooms.
LOVED the breakfast - gourmet food and lots of choices. I loved all of the orchids around the hotel too.
Ran out of quiche 2nd morning we were at breakfast and elevator didn't work well/fast.
The location is really great, just a couple of minutes walk to Union Square. The room was really nice, and the bar and restaurant were gorgeous (the entrance to the hotel doesn't really reflect how nice the rooms and the facilities are). The room was quiet and the bed was great.
The bar was sensational. Great cocktails, great atmosphere.
very friendly staff nice hotel with a lot of charm Very good restaurant The best breakfast
We had a wonderful stay at the mystic hotel. The staff were fantastic especially Stacey..... She was amazing and couldn't more helpful throughout our stay Rooms were lovely modern and clean. Ideal location . We will definitely come back again.
Very friendly staff Pretty good breakfast Very nice bar-restaurant on the 2nd floor
Cool bar with great cocktails and live music!!
Couldn't get into the restaurant - which looked great - to use our voucher given to us on arrival. Although the lady on the desk found us a great place to have dinner down the road!!
The location was excellent, just around the corner from Union Square; the complimentary breakfast was very good.
All the area is expensive and this is no exception
The location is good, close to China Town.
No coffee maker to make hot water or other appliance, no amenities.
Staff were very helpful
Location was very handy for Union Square. However the amount of homeless nearby (nothing hotel can do I know) did make us dislike the location.
Lift is atrocious! Walked 8 flights several times a day as was quicker than the lift. Wifi was awful - at least it's free. No air con made it uncomfortable in the summer.
good location, nice breakfast, friendly staff
on the eight floor you loose a lot of time with the rather slower elevator
Location Staff Breakfeast
The evening concierge Stacey was amazing. She had a great knowledge of the local area and was always more than happy to recommend restaurants and make reservations for us. She was also of great help when helping us with out transfer to the amtrak station in Oakland. We were extremly impressed with the hotel and the professionalism of the staff.
The wifi connection was not consistent in our room (top floor) but if necessary we were able to access internet in the lobby. Also the only lift in the hotel was very slow.
Staff is rude and not helpful Rooms near elevators are very very noisy, could not sleep at all.
This is my second time staying at the Mystic on business and it was another fantastic experience. If you need to be near the Moscone or Union Square on business the value for the facilities and location is top notch. Plus, unlike other hotels in the area, the wifi works very well. You can easily do your work and stream a movie as well.
Wifi never worked
Charming decor, excellent location and pretty affordable considering it's San Francisco. I stayed here after returning to America after two months. Needless to say I was exhausted and wanted to sleep. The beds and pillows are sooooo comfortable and I'm fairly picky about that kind of thing. Breakfast was pretty good as well, only problem was lack of protein. All I wanted was crispy bacon after 2 months in Asia :) But the bagels, quiches, cereal and all-you-can drink starbucks tied me over just fine!! I received a $25 voucher to the restaurant as well, so my friend and I shared the meat board and also had the macaroni and cheese. The platter wasn't great, but the mac n cheese was delicious. We also tried the cocktails which were very good, a bit pricey though. The location can't be beat either. I mean, shopping, cable car lines, buses, restaurants, you name it, it's there. I wouldn't hesitate to stay again.
No double bed rooms. But the beds were so amazing it didn't matter.
Expensive. Rooms a bit small. The description in booking.com does not fully match the services. For instance there were no dressing gowns or starbucks coffee in the rooms
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