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Uncle Billy's Hilo Bay Hotel

hotel This tropical beachfront hotel overlooks Hilo Bay and is located across from Banyan Golf Course. It offers an outdoor pool, an on-site general store, and free Wi-Fi throughout the property.

Most recent booking for this hotel was yesterday at 08:11

Score from 216 reviews Review score 6.8/10

Newest reviews for Hilo Naniloa Hotel

  • Crista
      United States of America
    August 25, 2014

    The location was the best thing about this hotel.

    Too much to list....sorry but true story. I'm not one to judge so maybe check it for yourself?

    4.2

  • Celine
      Switzerland
    August 24, 2014

    Good location, nice view over the water and patio, parking, I liked the design of the room, just the "shades" (big wood panels) were strange but effecive.

    No wifi in bedroom

    7.1

  • Aldo
      France
    August 22, 2014

    Close to Airport Nice bay walk Great view

    Wifi only at lobby Old and damaged furniture at room

    4.2

  • Janusz
      Poland
    August 20, 2014

    Friendly staff, beautiful reception and its surriundings including terasse, good basic equipment After some improvements (restaurant, shopping center) this hotel will become a great place to stay

    No restaurant on site, obsolete lifts, soime shoppimg center would be welcome as well for such a sizeable hotel

    7.9

  • Anonymous
      United States of America
    August 16, 2014

    Rooms were clean and comfortable. Staff was helpful. Gorgeous view.

    Elevators carpets were very stained and had a funky smell. No Wi-Fi. No phones in the room, so if you needed to talk to the front desk you had to leave your room to do it.

    7.1

  • Anonymous
      United States of America
    August 15, 2014

    Location, view. The housekeeping staff was awesome.

    The elevators were smelly. I met a random person at a convention two weeks later on a different island who experienced the same at the naniloa hotel. It was funny. It's ok. Renovation understood.

    7.1

  • Tara
      United States of America
    August 13, 2014

    Free golf including clubs and location

    Entire property needs updating

    6.7

  • Samantha
      United States of America
    August 12, 2014

    This is an old, no frills hotel in a pretty location. But we needed a quick stay in Hilo before heading to the other side if island and it was fairly inexpensive.

    It's definitely not a romantic, beds were small and saggy, rooms and light austere, elevators where downright tragic.

    5.4

  • Marc
      United States of America
    August 11, 2014

    Location is good.

    I felt I was in a third world country

    3.8

  • Kathy
      United States of America
    August 8, 2014

    Open air lobby to greet you when you first arrive. Wonderful view of the bay. Very clean. Banyan Drive a wonderful shady place on which the hotel is located. Two miles to downtown Hilo and very close to the airport. Rates were very reasonable.

    9.2

  • Aleisya
      United States of America
    August 6, 2014

    The lady at the counter was really nice. 8/3/14 evening time

    Didnt know where we was going, told the lady that i have a child an they gave me a room with tiled floor. Balcony was really scary, it was a sliding window an a drop. Nice staff but needs a lot of maintenance an remodeling. Not a good family vacation hotel!

    4.2

  • Joseph
      United States of America
    July 31, 2014

    Honestly, where do I begin? The hotel looks run down. I've never been to a halfway house (thankfully), but based on what I've seen on TV, this hotel resembles one. The hallways, lights and elevators are all run down. There are scuff marks, dirt, grime, and flickering lights like a horror movie. We were on the 6th floor and when we exited the elevator, I seriously told my wife: I've seen horror movies that start like this. A lot of what has already been said applies here: you're given an actual key, not a key card, there's no wifi in your room -- only in the lobby -- and you only have wired internet. The TV in the room is in the very top corner of the room -- yes, near the ceiling. The TV signal/picture was horrendous (don't tell me it's because of satellite on the island, the place where we ended up staying has crystal clear pictures). There's no phone so you can reach front desk! This is an enormous hotel complex. For me to reach the front desk I either have to go downstairs or search on my phone for the number and dial out from my cell? Continuing on...my room didn't have an iron/ironing board. The toilet looks like it's from a public school. The room itself was filthy. There was a disgusting sticky substance on the wall. The sheets and pillow case were stained. The fitted sheet for the bed? There wasn't one. When we removed the top cover, it revealed a bed that was only partially made. Either they ran out of linens or room service gave up and stopped. Also, our room only had one nightstand! Our room was literally four walls with a desk and one hanging rack. The sliding wood frames that take the place of blinds or curtains didn't slide smoothly. I literally had to pick it up, one at a time, and then move it over. The good? The A/C works (kind of). It was very slow to cool things off. The view on the balcony is nice -- but it overlooks the disgustingly dirty hotel exterior.

    2.9

  • Eric
      United States of America
    July 30, 2014

    the view was great

    the plumbing need to be fixed

    6.7

  • Anonymous
      United States of America
    July 29, 2014

    Location was great, room fairly nice. Dangerous bath tub. Needs some anti-slip guards in the tub.

    Either the maid had it in for me or she had a mental block. Every day had to go get something.

    4.6

  • Anonymous
      Australia
    July 28, 2014

    I had a large suite with amazing views. It was stunning. The grounds are beautiful and the location right on the water was great. The staff were very friendly and helpful.

    The place seemed to be neglected. The lifts smelt, there was no restaurant, the air-conditioner on the roof made my whole room vibrate and with the noise it was difficult to sleep. The hot water took around 7 minutes to come through. The kitchen was missing glasses etc. The whole place just needs a little TLC. IF it was managed well and renovated it would be a top place.

    6.7

  • Shuang
      China
    July 28, 2014

    Location is good.

    7.1

  • Naomi
      Australia
    July 27, 2014

    Great location away from touristy Kona. Nice pool. Close to volcanoes, waterfalls and other attraction.

    Front desk staff were rude and slow to respond. Having WIFI only in the lobby meant it was very difficult to plan road trips, also made it noisy and crowded. Disappointed when the room was cleaned that the bed was never made - very poor.

    5

  • Joy
      United States of America
    July 27, 2014

    Simple price effective ! Excellent price & all essential . Little noise from pesky coqui frogs

    Hallways a bit loud with tile , but less noise due to coqui frogs - a plus . Able to sleep without coqui . But hallway loud when guests are loud , Eco from tile hallway . But price low keeping maintenance at minimum with simple decor. All in all - a good experience , I will stay again when in Hilo . Mahalo

    9.2

  • Karen
      United States of America
    July 22, 2014

    Location and price pretty good

    Rooms were small; hotel was older and needed a facelift.

    7.1

  • Jose
      United States of America
    July 19, 2014

    The desk staff was very helpful

    One young man was very rude.i did reported him to the manager that was in turn.

    7.5

  • Aiti
      United States of America
    July 17, 2014

    I like the fact of Ohana

    No WIFI in the room

    9.6

  • Charlotte
      United States of America
    July 14, 2014

    the location, the staff, and the future. Looking forward to the renovated Naniloa.

    Renovations incomplete.

    6.7

  • Gary
      Thailand
    July 12, 2014

    We had a nice ocean view of Hilo Harbor and a bit of Hilo. It had been nicely renovated since my last stay there a few years ago. The bed and room were comfortable. I was able to take many ocean/Harbor photos from my small lanai.

    Nothing in particular.

    8.3

  • Anonymous
      United States of America
    June 29, 2014

    Cheap, nice staff and they are trying...

    While rooms are "renovated", hotel is what it is - old Fine for the money though

    8.3

  • Gary
      United States of America
    June 26, 2014

    The location is wonderful. The lay-out of property is great. Staff (front desk Dale and houseman Renaldo) were especially nice and very helpful.

    The Wi-Fi in lobby only. Hotel furniture was shabby in lobby. Would be nice if there was a kids room in lobby and a working big screen there too. The renovations can't come soon enough. Put a restroom outside near pool and small pitch-n putt nearby on lawn.

    7.9

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