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Clam Pass Recreation Area (0.2 miles)

Activities:

Tennis Court Water Sports Facilities (on site) Fitness Center
Show map Waldorf Astoria Naples

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hotel Nestled among 125 acres of tropical surroundings and featuring a top-rated golf course, this beachfront hotel and spa offers a variety of thoughtful amenities and facilities, along with comfortable...

Most recent booking for this hotel was yesterday at 15:41

Score from 62 reviews Very good 8.3/10

Newest reviews for Waldorf Astoria Naples

  • Danick
      United States of America
    September 9, 2014

    The resort was very pleasant & very clean.

    The bed seemed smaller than a king size bed. We were disappointed with the view of our room because when we booked it said "Gulf Coast View" and not a partial view of gulf.

    6.7

  • Anonymous
      United States of America
    September 9, 2014

    Excellent accommodations and service!

    10

  • Anonymous
      United States of America
    September 7, 2014

    Everything was top quality. The staff was friendly and helpful. The guests were also very friendly and fun to talk to.

    10

  • Ludovica
      Italy
    September 3, 2014

    The room and the bed

    The pool bar service and the very bed noise for construction in progress

    6.3

  • Matthew
      United States of America
    September 2, 2014

    The pool, the beach, the patio, the view, and the staff we all wonderful!

    There was construction being done at 8 30 am the length of our stay. If it wasn't our honeymoon, I wouldn't have cared as much. The banging was too loud and annoying. There should've been some kind of comp for that.

    8.3

  • William
      United States of America
    August 30, 2014

    everything was better than we could expect

    we had to leave

    10

  • Esteban
      United States of America
    August 27, 2014

    The beach is beautiful and there's a pathway through the mangrove that takes you from the hotel to the beach. You can walk or take the golf cart shuttle. Had a great sleep, bed was really comfortable.

    9.6

  • Mia
      United States of America
    August 19, 2014

    Food and room service was good. Pool was excellent, and service there was also good.

    They did not tell you until you were checking in that there was construction. It started at 9:00 A.M with jackhammering, and did not end until 4:00 P.M. People should be told before hand what is going on at the hotel. Booking.Com should have had that information provided to them, so anyone making a reservation would know ahead of time and could opt to stay there or not. Very deceptive. Room was not that clean either. When I checked in, there was trash on the floor under the desk. The next day my room was not really cleaned, and on Saturday, I opted out of maid service. I can make a bed myself. They provide a keurig machine, but the pods they provide are horrid. I would suggest that anyone staying there bring their own coffee pods/tea pods. Also stop on the way in and bring your own milk or cream. I ordered a small pot of coffee from room service, $17.00 dollars for 3 cups of coffee. Ridiculous. I will stay elsewhere next time. It's not about the money; it's about your expectations of a Waldorf Hotel.

    5.8

  • Jenefer
      United States of America
    August 13, 2014

    Rooms and staff were excellent. Spacious and comfortable.

    It was very busy around the pool area. First day we couldn't use the pool at all and had to head our to the beach.

    9.2

  • Francisco
      United States of America
    August 13, 2014

    i loke every. thing

    9.2

  • Kathleen
      United States of America
    August 5, 2014

    Location food service great

    Lobby looks like Miami not very cozy. Room need updated

    7.5

  • Roberto
      United States of America
    August 3, 2014

    Good hotel, beautiful with good location and confort, beautiful pool with slide and good attention, good service of the transportation to the beach, the breakfast good, but even though the restaurant's waiters are polite they aren't too friendly

    Even though the hotel has good service the fees are too expensives, $30 daily for hotel services plus $10 parking plus hotel and tourist taxes

    8.3

  • Anonymous
      United States of America
    July 30, 2014

    Amber @ Front Desk was a pleasure and made the second night stay comfortable. She is an asset to the Company.

    Noise, not clean, rooms had old furniture with stains, wallpaper in halls peeling, building was old. View not good of the Gulf. Pool area had chairs with stains.

    5.4

  • Diane
      United States of America
    July 29, 2014

    Beautiful hotel and room, great location, good amenities, excellent spa experience.

    Unresponsive staff, understaffed front desk (didn't even answer phone multiple times), bug issue in room that took multiple calls to resolve, beach is beautiful but 0.6 miles from hotel - which is quite a distance if you're not prepared for the walk. Not sure I will stay here again because of the staffing issues.

    6.7

  • Trevor
      United Kingdom
    July 24, 2014

    Room

    Extra costs

    9.6

  • Neil
      United States of America
    July 22, 2014

    The bellman and valet were great. The Concierge never answered the phone. Otherwise, the Staff is great.

    The extra fees really add up

    7.1

  • Richard
      United States of America
    July 22, 2014

    Nice Hotel.

    We got there at 3:30 for a 4:00 check in (we had requested an early check in) and they did not get to check us in till 6:00 and had to store my brother and his family's check in things in our room until they checked them in at 6:30. We were only there for one day and paid a lot of money to come and go.

    6.7

  • Edith
      United States of America
    July 22, 2014

    Modern hotel. Nice pool, awesome slide.

    It took over 30 min for check in. Line was huge and only two ppl working. Food at the main restaurant definitely over priced. There is a "life guard" in top of the slide, sitting with a towel over his waist, both hands under it and they move. Very weird and I didn't feel comfortable with all the kids around a guy like that.

    7.9

  • Ana
      United States of America
    July 8, 2014

    Hotel was a very nice choice. Staff is very pleasant and helpful.

    No vending machines for a quick late night snacks. Trams for beach take too long to come back and forth.

    10

  • Guillermo
      United States of America
    July 8, 2014

    I like the facilities, the room comfort and the pool staff.

    The room air conditioning was not cool enough.

    9.6

  • Rogerio
      United States of America
    July 1, 2014

    Breakfast

    Beach

    7.9

  • Ron
      United States of America
    June 24, 2014

    kind! friendly,professional!

    10

  • Kelly
      United States of America
    June 20, 2014

    The whole ambience, including when you walk into the lobby brought an immediate smile to my face. The grounds are very well maintained. The walk/tram ride through the mangroves to the beach is quiet, tranquil, beautiful and worth the little trek to the beach. The view from our balcony was very nice of the Gulf and Naples proper.

    The food in the hotel restaurant led much to be desired. The portions were not worthy of the prices. Entrees were not what we expected based on menu description. Boyfriend's entrée was not prepared the way he ordered it. Would not eat in hotel restaurant again unless major changes.

    9.6

  • Anonymous
      United States of America
    June 13, 2014

    Cleanliness, amenities

    Short staff Had to wait 35 min just to get a menu at the pool

    6.7

  • Peter
      United States of America
    June 10, 2014

    staff is amazing. tons of areas to chill without having people on top of you. best pancakes (blueberry) I have ever eaten...... bikes were super fun adult pool was super its really the staff....

    beach sucks. crowded, small $30 resort fee????? hum???? parking $10 in that venue seems excesive.

    8.3

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