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Waldorf Astoria Naples
475 Seagate Drive, Pelican Bay, Naples, FL 34103 – Show map
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The most recent booking for this property was made on Aug 29 at 5:31 PM from the United States.
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216 verified reviews
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BBQ Facilities, Outdoor Pool, Terrace
Tennis Court, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Hot Tub, Game Room
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 10 per day.
Private parking is available on site (reservation is not needed) and costs USD 22 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Free! Any additional older children or adults stay free of charge when using existing beds.
Free! One older child or adult stays free of charge when using existing beds.
One additional older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Waldorf Astoria Naples accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Photo identification and credit card are required at check-in. All special requests are subject to availability. Special requests can't be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 216 reviews
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The beach is beautiful and there's a pathway through the mangrove that takes you from the hotel to the beach. You can walk or take the golf cart shuttle. Had a great sleep, bed was really comfortable.
Rooms and staff were excellent. Spacious and comfortable.
It was very busy around the pool area. First day we couldn't use the pool at all and had to head our to the beach.
i loke every. thing
Location food service great
Lobby looks like Miami not very cozy. Room need updated
Good hotel, beautiful with good location and confort, beautiful pool with slide and good attention, good service of the transportation to the beach, the breakfast good, but even though the restaurant's waiters are polite they aren't too friendly
Even though the hotel has good service the fees are too expensives, $30 daily for hotel services plus $10 parking plus hotel and tourist taxes
Amber @ Front Desk was a pleasure and made the second night stay comfortable. She is an asset to the Company.
Noise, not clean, rooms had old furniture with stains, wallpaper in halls peeling, building was old. View not good of the Gulf. Pool area had chairs with stains.
Beautiful hotel and room, great location, good amenities, excellent spa experience.
Unresponsive staff, understaffed front desk (didn't even answer phone multiple times), bug issue in room that took multiple calls to resolve, beach is beautiful but 0.6 miles from hotel - which is quite a distance if you're not prepared for the walk. Not sure I will stay here again because of the staffing issues.
The bellman and valet were great. The Concierge never answered the phone. Otherwise, the Staff is great.
The extra fees really add up
We got there at 3:30 for a 4:00 check in (we had requested an early check in) and they did not get to check us in till 6:00 and had to store my brother and his family's check in things in our room until they checked them in at 6:30. We were only there for one day and paid a lot of money to come and go.
Modern hotel. Nice pool, awesome slide.
It took over 30 min for check in. Line was huge and only two ppl working. Food at the main restaurant definitely over priced. There is a "life guard" in top of the slide, sitting with a towel over his waist, both hands under it and they move. Very weird and I didn't feel comfortable with all the kids around a guy like that.
Hotel was a very nice choice. Staff is very pleasant and helpful.
No vending machines for a quick late night snacks. Trams for beach take too long to come back and forth.
I like the facilities, the room comfort and the pool staff.
The room air conditioning was not cool enough.
The whole ambience, including when you walk into the lobby brought an immediate smile to my face. The grounds are very well maintained. The walk/tram ride through the mangroves to the beach is quiet, tranquil, beautiful and worth the little trek to the beach. The view from our balcony was very nice of the Gulf and Naples proper.
The food in the hotel restaurant led much to be desired. The portions were not worthy of the prices. Entrees were not what we expected based on menu description. Boyfriend's entrée was not prepared the way he ordered it. Would not eat in hotel restaurant again unless major changes.
Short staff Had to wait 35 min just to get a menu at the pool
staff is amazing. tons of areas to chill without having people on top of you. best pancakes (blueberry) I have ever eaten...... bikes were super fun adult pool was super its really the staff....
beach sucks. crowded, small $30 resort fee????? hum???? parking $10 in that venue seems excesive.
Pretty much everything
Early check out
They had a separate adult pool and jacuzzi for quiet relaxation. The fitness room had great equipment. The staff did everything to make sure we were happy.
The beach umbrella cost extra. The daily $30 resort fee. We went to beach to see the sunset and got horrible bug bites all over. It's been a week and I'm still itching and suffering from it. We should've been warned to put on bug repellant before going out there.
location; friendly tram drivers
overpriced; uncomfortable beds; resort fee that gets you nothing special unimpressed to say the least!
El trato de los empleados, hicimos una reservacion para seis personas y nos dieron dos camas queen y la persona en la recepcion nos dijo que podiamos cancelar e irnos si no nos gustaba, completely overpriced for the quality of such an overaged hotel, with an inexistent costumer service and not sense in reference to people/space/ acommodation if you complaint they tell you to go and look for a different hotel, may somebody explain to me how to fit 6 people in two queen size beds?
I LIKE EVERYTHING ABOUT THE HOTEL IT IS OUR 3RD TIME AND WILL BE BACK. SORRY TO HEAR THAT THE NAME WILL CHANGE I HOPE THAT WE WILL GET THE SAME EVERYTHING THANKS CARMEN SARDELLI
Location, facilities, view, and the staff really polite,size of the room.
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