Choose your preferred language. We speak English (US) and 41 other languages.
508 Rue Chartres Street, New Orleans, LA 70130, United States of America – Show map
Excellent location – rated 9.4/10! (score from 113 reviews)
Rated by guests after their stay at Hotel St. Helene.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
176 properties in New Orleans
Including hotels, apartments, villas and more.
113 verified reviews
They speak your language!
Hotel St. Helene's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and charges apply.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 113 reviews
Value for money
Show reviews from:
In the center of the French Quarter, this boutique hotel is a 5-minute walk from Jackson Square. This cozy hotel features an outdoor saltwater pool and rooms with a refrigerator.
Score from 1307 reviews Excellent
3 blocks from Bourbon Street, this all non-smoking hotel in New Orleans features French Quarter décor and a seasonal outdoor pool. Spacious rooms include free Wi-Fi and a flat-screen cable TV.
Score from 610 reviews Very good
Featuring 2 separate swimming pools, this hotel is in the historic French Quarter of New Orleans. Free Wi-Fi access is available. Cable TV is included in each room at the Hotel St.
Score from 341 reviews Good
In the heart of the French Quarter, this New Orleans hotel features a lush courtyard with a marble fountain and a heated saltwater pool. Free Wi-Fi is available in all rooms.
Score from 458 reviews Very good
May 19, 2015
Teeny, tiny undecorated room. No coffee for the morning. Price was off the charts for what you get. I booked this in too much of a hurry and should have looked at more places. There are tons of places with more amenities within blocks of this place. A bad choice and I would never stay there again.
May 12, 2015
The courtyard was a little sparse with only two tables and three chairs. Our room was at ground level and opened up to the courtyard, but this access was blocked by one of the two tables in the courtyard (we paid extra for a courtyard room). We awoke a couple of times to another couple enjoying breakfast right outside our room. I think the upper rooms with balconies would have been more enjoyable. I thought the price was a little high for the value received. The breakfast spread could be a little more robust.
It was nice hotel with nice rooms. The location is great and is close to Jackson Square and the French Market and just a couple blocks of Bourbon St (it's best be a little ways off). The hotel staff was very accomodating and friendly.
May 9, 2015
They had construction going on in the lobby and didn't tell us or warn us of the noise when we checked in. Constant sound of power sanding almost out entire stay. Also they failed to mention that every morning at 5am that garbage trucks unload from the alley across the street. Woke us up every morning for an hour.
May 5, 2015
Great value at a great location. No elevator and parking may be an issue during busy nola weekends
April 29, 2015
We arrived about four hours before the official check-in time and the receptionist, Maria, was fantastic. She answered every question we had, told us where to go for great music and good food and was just wonderful. I don't know how much she is being paid, but it's not enough!
April 15, 2015
The shower pressure was poor, the safe wasn't fixed to the wall.
The staff were friendly and professional, the location of this small hotel was fantastic. The room I stayed in was at the back of the hotel, with a balcony overlooking a small pool. Its was quite even though the French Festival was in full flow.
April 7, 2015
Because the hotel is in such a central location, it is very noisy, specially if you get a room facing the street. Wear earplugs and you'll be fine.
Location is great next to everything. Traveled for Easter weekend and was abel to watch a parade from the balcony while having breakfast.
March 31, 2015
Rooms are small for the price paid. Twice I reported a loose fawcett in sink and a water bubble in bathroom ceiling. Nothing was done/repaired. It rained one morning and the only place to sit for breakfast is in the outdoor patio. Pool needs major repainting - looks very dirty. Beware of a city tax of $1.00/night not included in Booking.com final cost. No elevator so make sure you don't stay in the 3rd flr.
The location is superb. Close to everything yet in a relatively quiet area. Staff is very helpful and go out of their way to please. Bed very comfortable. Nice sofa in room. WiFi is excellent and free. Our request for connecting rooms was honored. Great towels.
March 27, 2015
Parking doesn't exist and Paid parking is $35-40 a day. The a/c was either on or off.. no in between... had to shut it off after it got to 57 degress.. brrr..
Located 1 1/2 blocks from Jackson Square. Can't get any closer than that.
March 20, 2015
Hot water was a little slow in the shower.
close to everything we wanted to do in the French Quarter, yet quiet. Lovely courtyard. Great continental breakfast/snacks. "Wyatt" was exceptional! Room was spacious for an older property.
March 20, 2015
Location. Location. Location. Tucked away nicely in the French Quarter, but still steps away from all the action. You truly receive the best of both worlds at this spectacular placed boutique upgraded hotel!
March 19, 2015
Noise all night. Balcony faces back of Omni Hotel where they have their garbage cans. Plus very squeaky bed (bring your WD-40) and took 5 min to get hot water.
Perfect location with balcony looking at St. Louis Cathedral down Chartres.
March 16, 2015
It's a bit expensive. TV signal is not good enough. The TV remote is very dirty.
Down town busy street, my room is facing the yard which is quite. room is spacious. good facility and kind satff.
March 13, 2015
Location was great! Staff great!!
March 4, 2015
The convince of not having to drive anywhere. Everything we needed was walking distance.
February 21, 2015
The late check in time
I like the location, I like to feel like I'm in a old place but you have the amenities of a new updated place ...
February 21, 2015
The small bathroom Bed was rough Thin walls Sheets were dirty
February 9, 2015
Could use some quicker wifi, other than that everything was perfect!
Staff was friendly, clean room and couldn't ask for a better location.
February 5, 2015
The only down side was having to climb 4 flights of stairs to get to the room after walking around all day. We were on the 3rd floor. However I think it helped even things out for the rich food.
i treated myself and my 15 year old son to a 3 day vacation here. It was great!! The staff was available 24 hours and happy to answer any questions. We were able to check in a little early which was great after driving 12 hours to get there. The room was cozy which was a plus after exploring all day. I would definitely stay there again.
January 30, 2015
The bed we had the first night was terrible. It seems to have been an old mattress that sagged and hurt my wife's back. Fortunately, we were moved to another room the second night, and the staff was very helpful with this.
Location, price, and very friendly and helpful staff.
January 27, 2015
How thin the walls were, we could hear our neighbors talking and some people weren't courteous about trying to not slam their doors. I understand that with these old buildings, sound proofing was important back in the day. Minor problem. The thing I hated most was the rug under the bed. It was terribly uncomfortable to walk on with bear feet. Luckily it was winter so easily solved by keeping my socks on :)
the location was great, we could walk everywhere. We were really close to Jackson Square and Bourbon Street. The staff was helpful, especially Wyatt, I only wish I would've talked to him more indepthly than on our last day. Our room was bigger than expected, the seating area was a great place for our suitcases.
January 25, 2015
Next door there was a very loud party taking place luckily stopped by 11 pm. Not having an elevator was a pain, since there was no one to take luggage up and down.
Local was very good, walking distance to many venues.
January 25, 2015
Being in the heart of the Quarter in a historic and classic boutique hotel.
January 24, 2015
Everything, was beyond excellent. Thanks
January 22, 2015
I would have liked to know more about the hotels history before it was a hotel
I loved that the Hotel St. Helene was not a traditional hotel. Very elegant. I loved that it felt like an old southern home straight out of the 1800s. And the coffee was delicious! Great staff. Very kind.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.