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555 Canal Street, New Orleans Central Business District, New Orleans, LA 70130, United States of America – Show map
Excellent location – rated 9.2/10! (score from 394 reviews)
Rated by guests after their stay at New Orleans Marriott.
|King or Double Room - Concierge Level||
|King or Double room with River View||
|King or Double Room with City View||
|King or Double Room||
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174 properties in New Orleans
Including hotels, apartments, villas and more.
394 verified reviews
They speak your language!
New Orleans Marriott's staff speaks: Filipino, Serbian, Slovenian, Russian, Polish, Dutch, Korean, Italian, Croatian, French, Spanish, English, Greek, German, Arabic
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Outdoor Pool, Terrace
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 38 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
Filipino, Serbian, Slovenian, Russian, Polish, Dutch, Korean, Italian, Croatian, French, Spanish, English, Greek, German, Arabic
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 394 reviews
Value for money
Show reviews from:
The JW Marriott New Orleans is on historic Canal Street in the French Quarter. It has a large outdoor pool with a terrace. Complimentary wireless internet is available in public spaces.
Score from 231 reviews Excellent
Right on the river in New Orleans, this contemporary hotel offers state-of-the-art facilities and fine dining, just steps from the Riverwalk Marketplace, which features over 140 shops and restaurants....
Score from 496 reviews Very good
This hotel has rooms with cable TV, an outdoor pool and a well-equipped fitness center. Services include dry cleaning and 2 concierge levels. The French Quarter is less than 1 mile away.
Score from 116 reviews Very good
This New Orleans hotel is only 4 blocks from the Louisiana Superdome. It features a rooftop pool, a 24-hour gym with cardio equipment, and an on-site restaurant.
Score from 232 reviews Very good
Charming, kind staff. Awesome bed. Marriott's mattress will be our next mattress. Great sleeping.
Location was great
We had a fantastic time. Great staff and really friendly. We got a free upgrade!
location, comfort of room and staff
Very expensive parking fee
The location and view were as advertised - terrific. Staff was always friendly and upbeat. The elevator system is super cool and really works - in a hotel of this size you don't have to wait long for an elevator.
Unbelievable that a hotel charging this much money did not provide free WiFi in the rooms - only in the lobby. Our other hotel, the Bourbon Orleans, for less than half the price, had free WiFi all the time. And not only that, the Verizon data signal seemed like it was blocked - we could not get good Internet while in our room at all. The in-room dining was spotty - some dishes were great - as good as top restaurants. Others were so terrible as to be inedible. Sandwiches in particular are very iffy. Omelets were great. Bread pudding and pecan pie - really good. We had a big fight over the description of the room - it gives you the choice to put in an option for King or Double bed room- but that is NOT a guarantee. So if you really want a King size bed - don't go for the King or Double River View room. The Double has 2 queen size beds. Just be aware of what you are booking especially if you don't get free cancellation because they will NOT let you cancel.
Grossly overpriced, did not get the kind of room which was advertised, Musty smell. To me not up to Marriott standards
Location was ok
The staff were very poor. The room was large but very basic. No free Internet. No tea or kettle. We are English and like these things. We paid for a River view but could barely see the River and saw roof tops. Perhaps ok for business but a hotel with no character or luxury.
Customer service was exceptional. Friendly, competent, helpful. Location of hotel is very convenient to the French Qtr, and trolley stops.
My only complaint was that there was no safe in the room.
Loved the concierge lounge.
Did not like the lounge being closed for 2 days of our stay.
Youngest daughter's 21st birthday weekend. Couldn't have had a better experience and the accomodations were terrific. Staff extremely friendly and very helpful with information. Well coached. Will be back. Made a family weekend a winner. Thank you.
No free wifi. Even the lower end motels I stay in while traveling have free wifi. For an upscale 1300 room hotel this should be a given perk. Forget about pleasing people as far as beds go. Nothing compares to your bed at home. A losing battle for the hotel.
-fabulous location, right in the middle of things (French Quarter, Canal Street, CBD, riverfront, etc.) without the noise of the French Quarter. - right next to the two major street cars (St.Charles and Canal) - very courteous staff. The front desk was very informative. Our room wasn't ready when we arrived in the morning but they asked for our cell phone number and called us when the room was ready at 11:30 - great elevator system -never had to wait
The location is excellent
I really missed Wi-Fi in the room, and the access in the lobby was unconvenient
I can't imagine such services frindly, location any staff answer my question with welcoming expression directed us to the one of the best restaurant in orleans
I can't think of
Location was excellent! Staff was absolutely over the top. Would stay here again!!
I think parking should have been free for hotel guest.
Location Fast elevators Breakfast quality Gym treadmills
Bed comfort (we had murphy bed, part of very large room, but no box spring, so mattress support was not so good) Old furniture and furnishings Other gym facilities (limited work out space, weight machines) Main lounge very windy because of doors opening to drive-way Quality of hotel staff is mixed: some very good, others a bit grumpy; staff complaining in front of customers about work conditions
Fast elevators and lots of them. Nice view. Very clean property.
The hotel is located in the center were you have so many restaurants and clubs.If you are a tourist that want to explore night life it is a good location as you will not spend money on transportation accessing Burbon street etc
The reception was always noisy and a lot of crowd most of the time.
I travel a lot and enjoy a shower with an adjustable shower head and powerful water flow. The shower was poor. The room was located right next to the ice dispenser and soda machine and was noisy.
The location was the best for a quick trip to the liveliness of the French Quarter and then back to the room for some quiet time!
The room was a bit dated. The beds were small, as they were full sized beds instead of queen sized.
Bad loc Not clean and not safe
The air conditioning unit must have been set by the hotel. the room was very stuffy at night.
Everything was great especially the breakfast.
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