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2000 Collins Avenue, South Beach, Miami Beach, FL 33139, United States of America – Show map
|Luxury Suite with Terrace|
|Deluxe Suite with Ocean View|
|Room Selected at Check-In|
|Standard One-Bedroom Suite|
|One-Bedroom Suite with Terrace|
|Deluxe One-Bedroom Suite with Balcony|
|Luxury Two Bedroom Suite|
|Penthouse - Two Bedroom Suite|
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389 verified reviews
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Boulan South Beach's staff speaks: Spanish, English
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Outdoor Pool, Grounds
Fitness Center, Hot Tub, Private Beach Area
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 35 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping
Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 50 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 389 reviews
Value for money
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Lack of bar & catering facilities. Lack of staffing, towels & refreshment facilities.
Size of suite was great
We were told there was construction in our designated room so we were given an upgraded room for the first night. Next day we waited most of the day for a call to move so I will say our vacation was interrupted. Then we found out there was no construction. Another couple was in our room and we had to wait for them to leave. Once we got to our room, it was a little cramped compared to the upgraded room, but they had made great use of the space. The couch in our second room was really dirty. We made due by covering them with the very clean blankets supplied to us. The dishwasher did not work so we had to hand wash our dishes all week. What made up for these things was that the staff was great and they were willing to help in any way. The decor of the hotel was amazing. The location was really great. Just a very short walk to the beach and close to where the action is. What made up for these things was that the staff was great and they were willing to help in any way. The decor of the hotel was amazing. The location was really great. Just a very short walk to the beach and close to where the action is.
The hotel was really pretty and in a good location. Two blocks from restaurants and Walgreens and about a mile from Publix.
The sofa bed was the lowest quality I've ever seen. Our daughters could not sleep on it.
hidden taxes and fees for 'free wifi and breakfast' actually added over $60 to our rate. beach loungers were the poorest on the beach and we were asked for more money for the umbrella.
wonderful large suite: softest robes and most comfortable bed. great rooftop pool. staff were wonderful
Location quiet but close to everything. Unpretentious, yet luxurious.
There were 3 of us, & we requested a king bed or 2 doubles with a pull out, & they gave us a queen bed & a pull out that needed a second mattress on top of the original. No rollaway was available, therefore it was extremely uncomfortable. Staff unfriendly, & rude at times!
The free breakfast doesn't have many choices
Love the balcony and the room.
The sofa bed was the most uncomfortable bed I have ever slept on. The staff is hit and miss.....some are great and some are indifferent. The breakfast included is limited at a restaurant around the corner.
Great sized apartment. Location was wonderful.
Condo was filthy upon arrival; Restaurant is NOT on premises (you must exit the building to get there); While at the pool I ordered a vodka and cranberry and had to pay $20.69 when it was delivered to me in a small paper coffee cup with a lid and straw; After spending 3 nights there, the front desk called at 8:30 a.m. to inform us that the unit we were in needed to be inspected in fifteen minutes. We checked out of there about 2 hours later and moved to the Sagamore where we enjoyed the remaining 6 nights of our vacation. After check out, we reviewed our bill to find charges for items we never had. 5 stars??? Really??? 5 star prices perhaps.
The condo looked exactly like the pictures on the booking.com website
Pay for coffee for more than two cups in the morning No bar at roof top pool
We had an amazing suite. Could see the ocean and had access to beach with private beech chairs and umbrellas. Room was amazing Breakfast while limited was included Kitchen was fab. If we'd been staying longer would have bought coffee!
The whole layout and look of the apartment
When I place my reservation about 6 months ago I did choose an studio with 2 double beds, and They charged me US575,00 for booking. When I got there was giving to me a room with only one bed. I did complain and the lady sais they
Very poor breakfast in a restaurant close to the hotel, the daily cleaning are very bad. In the kitchen for a room for 4 persons, only 4 plates, 4 glasses, 4 forks etc etc. Be careful with the prices as it's showed on the reservation only the base price, then $30 per day for the beach service (even if you are not interested in), 2 sales tax, hotel occupancy tax, 2 resort tax, service fee (totally around $80/night). The balcony have no table and chairs. Impossible to sleep on the sofabed.
The apartment are very large and well furnished, central location close to the beach
I usually do not give negative reviews, cause I think some minor mistakes can happen to anyone and even to the best hotels, but this time I am just forced to do it. So, after driving from Orlando, my family (wife, son of 10 and a daughter of 7) and me came to this hotel and were given a really nice, spacious and clean room (no.511). Then the problems started: 1) SHOWERING WATER – no matter to the fact that the room was equiped with a bath and a separate shower, we were not able to shower that night, because it was just impossible to set up a normal, mild, body acceptible water for showering on a shower (it was boiling or frozen, no chance to set it up in between), and the shower on the bath was blocked with purpose – we called the reception, they send a maintanence, who was very, very polite and nice, but he just noticed the problem, apologized and said that we are going to be relocated to a different room tomorow. 2) AIR CONDITION – it was impossible to turn the air condition off - we called the reception, they send a air condition service maintanence tommorow morning 3) RELOCATING TO ANOTHER ROOM – early in the morning the Receptionist said that no room is going to be ready before 12:00-13:00...so we arranged our plans for that day accordingly, packed again and went off the hotel. We come back around 12:30, but the room still was not ready, and we can just take a look to a new room to accept it, so we did it and accept it, and also agreed that hotel stuff will move our luggage to that room later on. We went off the hotel again. Later afternoon we come back to another, I must say, also very nice, clean and spaciuos room (207).
Location & rooms
Staying in this hotel is painful, as u pay too much and they squeeze their service to NOT increase their expensses no matter what resiedence impression would be. They say beeakfast is free, although each apartment occupied for 4 persons so if u go as a family u have to ask ur kids not to eat as they give pass only for two. And when u have the breakfast it is another atory, good as starter extreamly small corwason and cup cake of their choice (NOT YOURS) and if u want egg u have to pay.. If i stayed weiting i wont finish but breifly ( dont go there).
The hotel is giving the breakfast in a restaurant called Orange Blossom. But you can't be satisfied there because of the behavior of the restaurant. You are entering there with a coupon of the hotel. And they don't give the respect that you are used to it, because you won't pay them. You can choose coffee or orange juice. Not both of them. You can choose a bakery basket that you won't feel full. Not hungry but not full. It is very unacceptable for this hotel. Because you pay the breakfast but you will have snack without respect.
like the size of the room,hospitality,balconies etc.
Sofa bed for kids which was not very sturdy and was a fair walk from restaurants and shops which with young children is tough
Loved the room, very nicely presented, plenty of space
The cleaniness of the room should be improved，and the decoration in the bathroom of the room we stayed in was really creepy.
The room and the terrace is very big
Room was not equips with anything one would expect...for instance we got a suite but the was not a full set of dishes or ANY appliances No ice in the entire building Seemed to be a shortage of toilet paper too The shower didn't drain and there were still construction notes written on the marble in the bathroom If security is a concern, I'd rethink staying here.. when I arrived they had already checked in a friend traveling with us though I had not given the direction to do so... They gave my room to someone without my last name They were apologetic after the fact but at first actually acted as if I was overreacting. I think this hotel was once a condo property or something as it does not feel like like a hotel with trained Staff On the 4th day, we finally got a coffee maker.
Location Room decor
Overall great rooms two snags one of the bathroom sinks did not work and safety deposit box needed resetting. Both reported first day but never resolved or even followed up with us. However in great scheme minor annoyances.
Rooms spacious and well appointed large balconies. You could live in these long term! Arrived early well before check in a.m but Alex on reception was able to check us in early; this was a real bonus!
As soon as we walked in we were welcomed . The guy from the front desk OMAR was very nice he even helped me out with the parking meter. I love this hotel is nice,clean, modern and very affordable.
I cant think of a single thing I didnt like.
I liked everything, staff is helpful, jacuzzi is nice, we had lots of fun, location is good too,
Some areas were under renovation and the. Elevator to the pool was not working on our last day
Location and proximity to beach
Unfortunately there were renovation works going on which started at around 8.30 each morning, impossible to sleep through. Elevator to pool was out of order, had to ask twice to have extra sheets brought to room
Loved the pool area and the suite we stayed in
Lobby is outdated and dirty. Not a good presentation. Staff is not very friendly. Curtains at room are not total black out.
Room is stilysh and comfortable
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