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2000 Collins Avenue, South Beach, Miami Beach, FL 33139, United States of America – Show map
|Luxury Suite with Terrace|
|Deluxe Suite with Ocean View|
|Standard One-Bedroom Suite|
|One-Bedroom Suite with Terrace|
|Deluxe One-Bedroom Suite with Balcony|
|Luxury Two Bedroom Suite|
|Penthouse - Two Bedroom Suite|
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418 verified reviews
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Boulan South Beach's staff speaks: Spanish, English
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Outdoor Pool, Grounds
Fitness Center, Hot Tub, Private Beach Area
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 35 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping
Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 50 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 419 reviews
Value for money
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Location Room decor
Room was not equips with anything one would expect...for instance we got a suite but the was not a full set of dishes or ANY appliances No ice in the entire building Seemed to be a shortage of toilet paper too The shower didn't drain and there were still construction notes written on the marble in the bathroom If security is a concern, I'd rethink staying here.. when I arrived they had already checked in a friend traveling with us though I had not given the direction to do so... They gave my room to someone without my last name They were apologetic after the fact but at first actually acted as if I was overreacting. I think this hotel was once a condo property or something as it does not feel like like a hotel with trained Staff On the 4th day, we finally got a coffee maker.
Rooms spacious and well appointed large balconies. You could live in these long term! Arrived early well before check in a.m but Alex on reception was able to check us in early; this was a real bonus!
Overall great rooms two snags one of the bathroom sinks did not work and safety deposit box needed resetting. Both reported first day but never resolved or even followed up with us. However in great scheme minor annoyances.
As soon as we walked in we were welcomed . The guy from the front desk OMAR was very nice he even helped me out with the parking meter. I love this hotel is nice,clean, modern and very affordable.
I liked everything, staff is helpful, jacuzzi is nice, we had lots of fun, location is good too,
I cant think of a single thing I didnt like.
Location and proximity to beach
Some areas were under renovation and the. Elevator to the pool was not working on our last day
Loved the pool area and the suite we stayed in
Unfortunately there were renovation works going on which started at around 8.30 each morning, impossible to sleep through. Elevator to pool was out of order, had to ask twice to have extra sheets brought to room
Room is stilysh and comfortable
Lobby is outdated and dirty. Not a good presentation. Staff is not very friendly. Curtains at room are not total black out.
Room's quality and size
The room was beautiful and the women who kept the room clean were very nice.
The front desk folks weren't very accommodating. And they wanted to charge for things that could have possibly been missing however when my personal item went missing they weren't as understanding. I also paid for a ocean view room with a balcony, what I got was from ocean view. A little deceitful. I wasn't happy with my stay and didn't feel welcomed.
Very limited public spaces.
Location is good. View is good. Facility at the beach is good.
Breakfast is very limited and poor No blockout curtains at their suites. Check out timing is very bad by 11:00 am. Car parking is expensive. No water at the room. They tried to charge us more than our booking value.
Suites were amazing
Pool not very clean
The staff was great! Loved the rooftop pool and hot tub! That early check in was accomodated
The sofa bed was terrible..literally the springs were popping through!Definitely need to replace Only 2 complimentary breakfast vouchers given to a room with 4..same with beach chairs($10 each additional) Alot of construction going on
It should be one star hotel very dirty staff need to go back to school car park very high breakfast small
I didnt like the service, my room wasnt cleaned twice, the ac had disturbing sounds.
Very good quality for price
Wi-Fi is not convenient
Good location,very comfortable room, amazing bathroom. Beautiful roof pool.
Pool staff not very friendly.
Size of the room is quite good
All the supplement and mini bar items are very expencive My reservation was two rooms 4 people per room and the hotel offer breakfast only for 2 per day When check with front desk they state it's mention at booking yin reservation when I checked was mention at a very later stage if booking at the hotel policy
Beautiful room and hotel, very clean
Staff not there at all for an hotel that "chicness" Pool close at 8pm Breakfast Voucher valid till 10:30 REALLY disapointed of the front desk service. No ambiance at all in the interior court, good only for website picture. * Some other staff were really helpfull
Room was nice. Bed mattress was so uncomfortable. I also asked the front desk on the 2nd night I had a AAA card if they would be so kind to adjust the rate. They would not.
Check in took too long. I asked for an early check in. Room took till 415pm to be ready. Wasted the whole day waiting around. Was charged $5.00 for 3 pieces of bacon at the Orange Blossom. Service was not good.
The only good thing was the hotel room
Service You have to return your own towels or else they charge you. The hotel has no curve apeal. When you walk in there is no wow factor considering its a 5 star hotel and its price. Also the breakfest terriable deffently not worth it, the food is bad and there is only 4 choices
Nice decor and friendly reception staff. Loads of potential!
Pool area was always dirty. Rooms are not cleaned properly. Wifi only works in living area of the room. So bed very cheap and uncomfortable. Inferior toiletries for a 5* hotel. Breakfast is a choice of 3 (very small portions!) which gets very tedious if you are staying for a week. No hotel atmosphere.
Facilities very good
Some of staff and service dissapointing. When we arrived at around midnight after travelling for 14 hours, there were no keys available for our room and we had to wait around 20 minutes while they sorted it with no real apology. This was despite the fact that they were expecting us. There was also no bed shhets for the kids. Having said that the staff were otherwise polite and quick to fix a couple of probelms we had in the room later in the week.
Liked the roof pool and jacuzzi. Luxurious interior.
When we booked, we were asked if we wanted a suite away from traffic, which we of course asked for. Got a suite on second floor facing Collins Ave and just above the night club. Booked a terrace suite in stead of one with balcony, but the terrace was like a small tower surrounded by high walls. No light and no table outside (try to avoid #210).
The penthouse suite was very nice and accommodating for me and 5 of my girlfriends. The suite was very modern and clean.
The AC was not working upon arrival and the staff was not very accommodating.