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525 Lexington Avenue at 49th Street, New York, NY 10017, USA – Show map
Excellent location — rated 9.1/10! (score from 204 reviews)
Rated by guests after their stay at New York Marriott East Side.
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532 properties in New York
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205 verified reviews
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New York Marriott East Side's staff speak: Spanish, English
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Food & Drink
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.
Private parking is possible on site (reservation is needed) and costs USD 75 per day.
24-hour front desk, Express check-in/check-out, Luggage storage, Concierge service, Dry cleaning, Daily maid service, Meeting/banquet facilities, Business centre
Paid WiFi, Newspapers, Safety deposit box, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout
From 16:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 204 reviews
Value for money
Show reviews from:
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The hotel for the price was fantastic! Great location clean nice rooms!
we traveled with friends from england, downside for them was there was no free wifi in the rooms like other hotels offer! A lot of noise in teh halls form other guests late at night!
Our room and bed were extremely comfortable and very clean.
I booked this room for Christmas Eve and Christmas night specifically because it was supposed to have a fireplace. I even sent an email requesting they confirm that a fireplace would be in our room. NO FIREPLACE!! We were extremely disappointed. There was also an issue with the elevator, we were on the nineth floor and had to wait 25 minutes for an elevator on check out. I called reception twice and another guest called also. At least 12 guests took the stairs, which we would have done also but not with our luggage.
Comfortable beds, location was excellent. We would stay there again
Check in was slow and the lobby is a bit drab
We thought that the rooms in the hotel need a serious revamp. We were seriously disappointed in the quality of the facilities and the unflexibility of the staff
Old lifts that are slow and packed esp during peak hours
location is great.
We travelled around in Florida, and we get free wi-fi at every location, but not in New York. The free Wi-Fi is almost standard everywhere. But we have to pay it at Marriott hotel. The breakfast is not included either.
Stayed here for New Years eve and a couple days after. This hotel is in a great location close to everything. Will stay here again!
The staff was very friendly.
We had to take three elevators to get to the fitness room.
Location good. Rooms normal Marriott standard. Concierge and door staff were very helpful and made to feel welcome.
Very expensive bar, even for coffee in the morning, but there is a Starbucks one block away. Nowhere to sit in lobby and lifts can be slow.
Having to pay so much for WiFi.
- All beds where not prepared upon checking in (within normal checkin times) so we had to do that ourselves. - Next day that happened again so had to call staff to do it. Would have thought they would do that on own initiative. - We booked a a junior suite for 5 persons and got 1 tiny bottle shampoo. - Bath top was block, so water did not run out. - The safe was out of battery, so we needed to have this fix. - Then in general think it is extremely poor for a hotel this standard that WIFI does not come as complementary. All in all I recommend you not to waste Your money in this hotel.
What is good of this hotel is where is located.
On an hotel like this is amazing that the only breakfast served is buffet type and very poor. No possible you cannot order at least any style eggs
Location location location. The hotel is just all you need, nice breakfast and a fitness located on the top floor - 35th, an excellent few! I loved the bed very comfy , the hotel is just excellent , will recommend
I didn't like the customer service . Not just in the hotel but in USA as a overal experience. The people on the reception were not friendly at all , not helpful at all. We had a unpleasend expiriense and the hotel manager just said : find the phone number and call yourself, instead of resolving the problem for us. So rude.
we could not have asked for a better place to stay from the moment you got out of the taxi till you left to go home . the staff were excellent especially mike john bert and the other door men .rafielle the man at the coffee bar house staff so friendly the rooms were spotless and clean I would definitely recommend this hotel 100% watch out Marriott I will be back loved every minute of it .
Brilliant location to the shops and staff were very helpful and friendly
the daily room service forgot to fill the coffee and tea twice which was disappointing when needing a drink in a morning
I brought my daughter to NYC for her 7th Birthday and picked the Marriott East because of the location. The rooms was excellent, but what really put it over the top was staff! I haven't had customer service this splendid my entire life. Everybody was so friendly and professional, especially Colette at the front desk. She sent my daughter milk and cookies with a Birthday card. Marriott has now gained a life long customer! Five stars!!!
Machine rejected my credit card a few times before we found out it was the machine and not my card
Friendly staff good location
elevators were small room was small but adequate
It was walking distance to everything we wanted to see ,close to Today show and had a great time outside from hotel . Our son enjoyed the excersise room
The place was not worth the money we spent to stay ,we have stayed at places that offer you a lot more for your money no microwave !!! That is crazy went spend Thanksgiving there because my mom past away a week before mother's day . And August 26 a day after my 51 birthday our house burnt down we lost everything so our son said let's go to New York so we don't think about all that we have lost. $55 for A Thanksgiving Dinner was crazy so we didn't have A Thanksgiving Dinner couldn't afford it !!!
Friendly staff, excellent midtown location close to subway, sights and numerous dining locations. Clean, good sized room. Would stay here again
The bed seemed lumpy and TV a bit difficult to figure out
This was a blockbuster weekend. We(the girls) loved all aspects of our accommodation and would opt to stay again.
TV Room quality and size There was no room service No dinner in the room I couldn't even get a fork to eat my lunch which I brought from outside
the hotel was perfect for are group needs
Loved the location of this hotel
Very small rooms and we were on 6th floor and it's very noisy from the traffic would be ok if were on a higher floor
Everyone helpful and friendly!
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