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Score from 2401 reviews Very good 8.1/10

Newest reviews for New York Marriott East Side

  • Kurt
      United States of America
    September 13, 2014

    Midtown location is nice. Bedding is great.

    Street noise is a problem. Sounds like windows are open.

    7.5

  • Mohammed
      Saudi Arabia
    August 24, 2014

    The beds and the size of room The room facilities

    The wifi not is available at room The concierge she was not professional in booking the city tour and answering my inquiry.

    7.5

  • Anonymous
      United States of America
    August 11, 2014

    Good location.

    Overpriced. My room was very small and air-conditioning was loud enough to wake me up. The staff wasn't too friendly either. Not the comfort or service one would expect at this price, even in Manhattan.

    5.8

  • Nader
      Kuwait
    August 7, 2014

    Location is nice and 15 minutes walking to time square , room as good size and comfort yet bit old furniture ..

    Charging for Internet and no room service !

    7.5

  • Jeffrey
      United States of America
    August 3, 2014

    - Two full size beds were too small. Took mattress off bed and slept one person slept on box spring - Wanted to charge me for cots - Warned me that I could only bring one child into Concierge Lounge (I'm a platinum member.)

    5.8

  • Karan
      United Kingdom
    August 1, 2014

    location

    room very dark as all windows faced brick walls and colour of room was mustard

    8.3

  • James
      United States of America
    July 24, 2014

    Location

    10

  • Ruth
      United States of America
    July 15, 2014

    QUIET ROOM NEEDED AS I WAS HAVING A MEDICAL PROCEDURE. IT WAS VERY CONSIDERATE OF THE HOTEL TO HELP WITH THE QUIET ROOM . THANK YOU.

    10

  • Abdulaziz
      Saudi Arabia
    July 6, 2014

    Staff and facilities is good. free WiFi in lobby. clean and size of the room is fine.

    The main frustration was due to their financial charge system. During Check-in, they inform me that they will reserve the whole stay amount from my credit card and I accepted it. However, they keep charge my card every day with different amount which confuse me and when I complain they didn't solve it but say this is the computer! Location is not the best in Manhattan since no attractions around however in peak time it could be reasonable.

    6.7

  • Debbie
      Australia
    July 4, 2014

    Junior Suite is excellent for families, although sofa bed mattress was not good.Lovely decor and the area around the hotel is clean and safe, with some nice places to eat.

    Staff at the front desk were at times slow to assist us. The cleanliness in the corridors was not good, there were glasses left outside a room that were there for at least 3 days! I had to leave a note saying "Please take me" before something was done. Wifi should be free and the foyer has no seating.

    7.1

  • Anonymous
      United Kingdom
    June 24, 2014

    Even though we'd been here twice before. We were given a small room with view of a wall. No loyalty for being regular customers.

    3.8

  • Ola
      United Arab Emirates
    June 17, 2014

    Location Room was spacious Staff where friendly

    9.6

  • David
      United States of America
    June 6, 2014

    Comfortable room, bed, and other furnishings. Very nice looking. Room was ready when we got there (about noon on a Saturday). Good breakfast buffet.

    No problems!

    10

  • Jennifer
      United States of America
    May 30, 2014

    I Love Marriott Hotels ~ I have never been disappointed in any way with a Marriott Hotel. Anywhere I go I know I can always count on it being an excellent stay with Marriott. The beds & pillows are Fabulous and worth the extra to stay at a Marriott Hotel.

    The only thing I did not like was the distance to Times Square which was several city blocks and my time was very limited. But with that being said it was just a learning curve for me since this was my 1st visit to the Big City.

    9.2

  • Jonathan
      United Kingdom
    May 30, 2014

    great location very helpful staff good sized rooms generally very good hotel

    pricey bar no free wifi in rooms

    9.6

  • Anonymous
      United States of America
    May 29, 2014

    Location, willingness to accommodate my requests, smiling housekeepers, friendly, helpful security staff.

    First attendant said my room had a great view, but it faced a wall. Asked for the highest room possible, but was told that rooms above the 9th floor couldn't accommodate 4. Found out later that another party of 4 was staying on the 15th floor.

    10

  • Rachmat
      United States of America
    May 27, 2014

    loction near tine square

    hotel room is too expensive

    7.5

  • Erin
      United States of America
    May 20, 2014

    hotel had a terrible odor.

    7.5

  • Jonathan
      Gibraltar
    May 18, 2014

    Good location

    Internet over priced and very poor speed.

    7.9

  • Ruben
      Colombia
    May 6, 2014

    So bad Service, I wouldn go this place again. Too much money for the Service you get.

    So bad Service, I wouldn go this place again. Too much money for the Service you get.

    5.8

  • Anonymous
      United States of America
    April 30, 2014

    I like how we were able to check in early and all the staff were very friendly. The location was great and the hotel was comfortable.

    I did not like how long it took to retrieve my car upon checking out. It took over an hour and we waited on the curb with all our baggage.

    8.3

  • Anusha
      Sri Lanka
    April 29, 2014

    Staff accommodating

    No wifi in rooms

    5.4

  • Simon
      Spain
    April 22, 2014

    High quality hotel in a great location. Comfortable rooms, and friendly staff

    The cost of breakfast. We went to pret a few mins down the road

    9.2

  • Umro
      Saudi Arabia
    April 22, 2014

    Everything was perfect loved it

    The internet should be free of cost

    10

  • Nicole
      United States of America
    March 26, 2014

    the parking was too expensive forthe hotel

    9.2

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