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455 Madison Avenue, New York City, NY 10022, United States of America – Show map
Excellent location – rated 9.6/10! (score from 648 reviews)
Rated by guests after their stay at The New York Palace.
|Superior Room with King Bed|
|Superior Room with Two Double Beds|
|Cathedral View Room with King Bed|
|Cathedral View Room with Two Double Beds|
|Corner Room with King Bed|
|Premier Skyline View Room with King Bed|
|Premier Skyline View Room with Two Double Beds|
|Towers Executive Suite|
|Towers Room with King Bed|
|Towers Room with Two Queen Beds|
|Towers Corner Suite|
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534 properties in New York City
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They speak your language!
The New York Palace's staff speaks: Italian, French, Spanish, English, German
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Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and costs USD 15.99 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 75 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night when using existing beds.
Any additional older children or adults are charged USD 50 per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 648 reviews
Value for money
Show reviews from:
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water leak in washroom bathtab
wifi not free
Staff was excellent! Everyone we encountered was helpful.
We ordered a couple of forks at the concierge desk for dessert we were bringing back to the room. They never materialized. But, we never followed up - just grabbed some the next day at DR.
Location is close to theatre and shopping.
Clean wash cloths not provided on both days of stay. Limited selection of on-site food.
Free WiFi din't work.
Bar facilities, but they are expensive.
We booked a room with 2 Double beds for 4 adults. The room was recommended for 4 adults and the photo showed two Double beds and double sinks. On arrival the beds were tiny for two adults to share, clearly only for one adult per bed - even had just space for one pillow on. There was a single sink and towels for two only. On complaining we received two extra pillows and 2 more towels...not a room with larger beds or the room we had seen in the photograph.
Room Srvice took over an hour and ten minutes so we cancelled and had a bad experience of being threatened to pay charges.
The size of the room and the bed was very comfortable. The internet upgrade system they have was also an excellent idea which got us in the Tower block so we were on a high floor which was great.
They can definitely improve in their bathroom. Whilst the room was very spacious the bathroom was small and also the water coming out from the shower was not good, far too weak.
Fantastic location. Very nice rooms (especially in the upper floors facing St Patrick's) - modern furniture, clean, and lots of space. Good gym.
No restaurants! So weird that you can't have breakfast or meals, except for a little take away shop and room service. It's a little 'faceless' and transactional - would benefit from more personal service.
Cozy beds, very clean, great desk staff, helpful out front for taxis ..... Quiet yet fun place to go downstairs for drink, snack ....
The beautiful grand starcase dates back to 1882. The room was very modern and well kept
Electronics in room are very cool... The Black out shades are amazing
Great location, in summer the outdoor area is amazing. Otherwise the bar in the lobby needs to be revived a bit. Rooms are very spacious.
Bed not as comfortable as it looks.
The hotel is in the perfect location. Steps to Central Park, Rock Centre and Grand Central. Not inexpensive, but worth it for the quality of room/service/location.
Towers staff was more helpful
RegularvCheck in / out staff is not good. Not enough staff and does not pay attention to details. Consierge got some reservation requests wrong.
the staff were more than accommodating, particularly the concierge, door man and bellhop. The bed was wonderfully comfortable, and the views stunning.
the bathrooms are clean and the shower was lovely, but they are a little dated.
The Palace has it all: location, clean and spacious rooms, nice amenities, great fitness center and helpful and courteous staff.
Should have free Wi-Fi.
Not having FREE WiFi!! Even the cheapest hotels have free WiFi!
Beautiful big bedrooms and a lovely hotel, great decoration. Lovely bathrooms. Polite staff Good value
No restaurant (!), just a take away cafe place. Ripped bedsheets and pillow cases. Concierge not knowledgable- he just googled restaurants when we asked for recommendations (!) Slow wifi you have to pay for. Terrible soft pillows with no firmer options (almost went to the store to buy my own to use).
I liked everything about the New York Palace - the room, the service, the location, the amenities… Everything. It is the perfect place to stay in NYC.
Servicing of rooms great and concierge good
would have like kettle for coffee in room
This hotel is in a fabulous location. I stayed here 5 years ago on another trip to NY. It is a busy hotel but the staff do a good job to make you feel welcome. It is a short walk to all 5th Avenue shops, 1 block, Central Park and the theatre district. Overall I doubt you would find better value for money.
The extras are where this hotel gets you. USD $18 for a coffee or tea and they do not provide any in room tea and coffee facilities. $15.99 a day for Wi Fi is ridiculous in this day and age. The Gymnis well equipped but small and can be very busy in the mornings. Coffee shop in te hotel is poor.!!!
I would like to say Thank You!! for my recent stay in New York. The New York Palace staff said always through their actions "Welcome to NY !!". My wife and I spent marvelous 3 days that will be with us forever. THANK YOU !!! HAPPY NEW YEAR !! Silmara and Marcos Jardim
Não gostei de ter ficado somente por 3 dias :( I didn't like to be there only for 3 days :(
The room was lovely and spacious. The front desk was very helpful and professional. Would definitely go again!!
It was just too bad that the resturant was not open any more.
The location is wonderful. All main attractions of Manhattan are within walking distance. Nice cozy ambience in the hotel, spacious rooms are facing nice views all over Manhattan.
Taking to consideration that any nearby cafe or shop offer free WiFi, extremely overpriced in-room internet was not reliable, moreover the hotel charges for each device you connect.
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