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Show map DoubleTree by Hilton New York Times Square South

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hotel In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.

Most recent booking for this hotel was 10 minutes ago

Score from 2234 reviews Good 7.7/10

Newest reviews for DoubleTree by Hilton New York Times Square South

  • Vladimir
    September 11, 2014


    Waiting of an elevator takes ages


  • Laura
      United Kingdom
    September 2, 2014

    The bedrooms were what you'd expect size wise, but the bathroom was huge! Loads of things within walking distance Staff were extremely helpful during our whole stay

    Next door is where the food carts are stored so it's a bit smelly + dirty in the morning on the street, but that can't be helped in a big city!


  • Cheick
      Burkina Faso
    August 26, 2014

    Cleanliness, green features, City view, location

    Small room


  • Margaret
      United States of America
    August 20, 2014

    The staff was very friendly and knowledgeable. the room was clean and the location was great near Penn Station, & just a few blocks from Times Square. overall it was a decent stay.

    housekeeping came after 4pm to clean the room.


  • Anonymous
      United States of America
    August 19, 2014

    The location made the Javitz center very walkable. The bell staff was extremely friendly - and fun.

    The bed was super hard which doesn't work for me personally.


  • Persia
    August 18, 2014

    the staff are very friendly, polite and helpful. they have the Hilton standard in a hotel for less than a price of the bigger Hilton hotel branch. I booked two weeks before in the main / bigger Hilton hotel in 6th Ave. and the staff over there suck, unlikely compared to Doubletree which is a smaller hotel. I was so thankful that there was someone to help me with my luggage as soon as my taxi door opened in the street. I was really grateful for that.

    though the location is very close to a lot of places I want to go in NYC, I find the people by standing in the street of the hotel uncomfortable if not unsafe for a female solo international traveller like myself.


  • Anonymous
      United States of America
    August 17, 2014

    Dirty, not a 5 star hotel, bogus expensive stay and a dirty hotel. Oh, they also kept taking away my personal item and I had to call them again and again to retrieve it.


  • Deborah
      United States of America
    August 15, 2014

    The location of this hotel was perfect for us. The four days we were there including the airport we only took a taxi maybe a half a dozen times. And, we saw a lot. Everyone was very friendly and helpful and seemed truely sincere. Our first night we arrived pretty late and the type of room we had booked was not available.The manager on duty, Thomas, took care of it the following day. Sal and Adam always had big smiles and a helpful hand as well as Jami at the front desk and on the phone. Everyone was great, we just don't know everyone else's names. We will be back!!!

    Not really anything, we are just use to rooms a bit larger. My husband told me our room was huge compared to the room he had on his last trip over seas. Things are all relative. Our stay was Great. Thank you"ALL" for helping to make our trip to " the Big Apple" a Fun filled time, one to remember. Blessings, Deborah & Michael


  • Anonymous
      United States of America
    August 13, 2014

    Helpful staff. Accessible computers.

    Elevators are small.


  • Anonymous
    August 8, 2014

    Cookie on arrival.

    Broken smoke detector, stained pillow.


  • Carol
      United States of America
    August 5, 2014

    requested an inside room. very quite, very clean, bed, mattress & pillows so comfortable. luxurious bedding. Was able to get a good nights sleep. Updated bathroom, walk in shower. I would definitely stay again and would recommend to my friends. Staff very friendly, Warm chocolate chips cookies at check in.


  • Sarah
      United States of America
    August 3, 2014

    -Very clean beautiful room -Friendly staff -Good located

    -Room was next to elevator, we woke up a couple times because the noise of the elevator if someone uses -Elevator takes a long time to come up but it's ok for this price (if you have a room in the 25th, you should push the elevator button three or four minutes before you go out of your room so the elevator is up when you ready)


  • Raymond
      United States of America
    July 18, 2014

    The location

    The bad additude of the workers


  • Anonymous
      United States of America
    July 15, 2014



  • Takuji
    July 15, 2014

    We liked the cleaness of the hotel.


  • Vesatee
      United States of America
    July 8, 2014

    Thomas Munez in guest services was exceptional!! He made us feel extremely special and was very accommodating to our needs andhelped to make our anniversary amazing!!! Thank youHilton for making me want to remain an HH member!

    There was nothing we didnt like.


  • Anonymous
      United States of America
    July 8, 2014

    Cookies. Front desk was very helpful.

    Elevators. Bellhops were rude.


  • Tomasz
    July 7, 2014

    -very friendly staff -good location (especially for exhibition center)

    small rooms (as everywhere in Manhattan)


  • Sebastián
    July 7, 2014

    The friendliness of the staff, the location and the freshness of the cookies

    The room size Prices of the restaurant


  • Patricio
    June 4, 2014

    Staff were excellent.

    Elevators crowded and slow.


  • Ivar
      United Kingdom
    May 13, 2014

    Comfortable room, lovely staff and centrally located near-ish to time square and also near a number of metro stops...

    The lifts!! Only two lifts to serve the whole hotels means a frustrating wait every time... Would be nice if the free wifi was in the rooms.


  • Anonymous
    May 8, 2014

    Great location close to Penn Station. Clean rooms with comfortable bed.

    Rooms were on the small side, interior looked dated (but functioning), Wi-Fi was expensive.


  • Keane
      United States of America
    May 4, 2014

    Location is strategically close to almost everything. Cookie was great!

    In the morning, I asked for bottled water to be placed in my room. I got back at 1am $ no water, I called the front desk & they have no way of providing it until 8am. I also had to use a different credit card for my room other than the one I used for booking & the front desk put the charges wrong I had to come back 2 times & talk to multiple people. The coriander scent of the toiletries were disgusting.


  • Dan
    April 30, 2014



  • Stephanie
      United Kingdom
    April 23, 2014

    Fresh cookies on arrival, comfy bed, wifi in lobby, convenient location for penn station and subway

    Not much room as the big bed took most of the space, no wifi in room


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