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341 West 36th Street, Midtown West, New York City, NY 10018, United States of America – Show map
|Queen Room with View|
|Queen Room with Bath Tub - Hearing Accessible/Non-Smoking|
|Double Room with Two Double Beds with View|
|Queen Room with Roll in Shower - Hearing Accessible/Non-Smoking|
|King Room with View|
|Double Room with Two Double Beds|
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256 verified reviews
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DoubleTree by Hilton New York Times Square South's staff speaks: English
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Food & Drink
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is needed) and costs USD 40 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for cribs in the room.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 256 reviews
Value for money
Show reviews from:
Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.
Score from 487 reviews Very good
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 3136 reviews Good
Just a 4-minute walk from the famous Empire State Building, this Manhattan hotel features a rooftop bar. The classically furnished rooms include free Wi-Fi, a flat-screen TV and iPod docking station.
Score from 1848 reviews Very good
This New York City hotel features a free fitness center, an on-site beauty salon and a restaurant. Times Square and the Empire State Building are both a 6-minute drive away.
Score from 784 reviews Good
The hotel location was prefect for us. It offered us the option of walking 6 blocks to the theatre or walking 2 blocks to the closest subway for a 5 min. ride downtown. The staff was extremely pleasant.
Unfortunately, there was no hot water our first morning. The issue was corrected & we had no problems any other days.
Everything was so great just wow Staff was super caring, always available and they even gave us cookies when we arrived :D Beds were the comfiest and the room was clean, with a lot of space. The hotel is near the big apple and metro/bus station. I suggest this hotel to everyone you won't regret it Like i don't get why it's a 3/4 star hotel man give this hotel all the stars 10/10 A+
The water in the shower was not that hot but they told us they were in maintenance, sadly i left before it was fixed since i did not stayed in nyc for long
Price and location
amenities. Cold room. No heat plus front desk didn't help when told.
room were clean good location reasonable size room (for NY) refrig in room staff helpful and friendly
not enough elevators for property
Convenient for Times Square, Empire State and Penn station ( to get everywhere else)
Small (clean) rooms and expensive for what it is
Location was fine. Not a great block but close to Times Square. Staff was pleasant.
Small room, not unexpected in a NYC hotel. Really dated lobby and restaurant. Elevators are old, small, and painfully slow.
Every staff was very helpful. Lobby very cozy.
Shower stall a bit slippery, you may want to invest in non-slip grip mats.
Great location, helpful staff.
Coffee machine in room Warm chocolate cookie on arrival Huge king size bed Clean bathroom and powerful hairdryer
sound of ice machine in corridor next to our room
The staff were friendly and helpful. Close to Penn Station. The room was good with a nice view of the Hudson River. Very comfy bed. Large bathroom-great shower.
No brochures/coupon offers on places to see or shop. Small elevators.
Location, places in walking distance
Felt a bit seedy outside
The elevators were super slow and at one point stopped working, I had to walk down the stairs.
Location & proximity to both tourist spots and subway
Not much to comment; except the prices in NYC are always expensive.
The location was a 5 min walk from Times Square. Had lots of shops/restaurants/bars closeby. Yet set away so not on a main busy street.
Conveniently close to transit and restaurants, but quiet enough for a good sleep. Staff friendly and helpful; our compact room was cleaned efficiently. Computers and printers in lobby very handy. Everything worked!
Fridge was a bit noisy, so we unplugged it after we devoured our leftovers.
Thomas was extremely helpful and made the trip fun with his friendly and fun personality.
Convenient to my reason for travel. Staff was very professional and helpful. Everything seemed clean in the room.
Room was tiny, very noisy with street noise one of the nights, most of the night. Control to the A/C was broken. For the price I expected at least a bit larger of a room. No free WiFi--should be included in the room price. Was told that check in time was 3pm but when I arrived it was changed to 4pm. Breakfast could have at least been included at the price paid.
When we arrived at the hotel, the staff did not find our reservation. We had to wait over 10 anxious minutes until it was found. For the price we expected a better service. Upon check-in we where asked for a credit card just for unexpected expenses. Three days later a credit card was again requested due to "problems" with the first and we where informed that only a pre authorization would be performed and the final payment could be made in whichever form we preferred. On check-out we found out that the total amount had already been credited to this card, we requested a cancellation and made the payment. After arriving back home and checking our bank statements we found that a pre authorization was pending on the first card, the total amount had been credited when the second card was originally requested and still not cancelled. After several phone calls the matter was finally sorted out but frankly the international cards excuses wore thin considering we had been traveling in the US and only found such careless disregard at this hotel.
No respect for my reservation created online for my king room. I went with my wife and was given a two bed bed room instead. I was charged an extra night. I arrived Thursday at midday and was charged for Wednesday. This was all caused by ms Jennifer who i thought was very rude. She yelled at me at reception the day i was going to pay. I Don;t find it right that i was charged for Wednesday the 10 of September. I also did not like the way i was treated by Jennifer. I would recommend teaching your employees manners, due to me being a foreign tourists. I will not recommend nor will return to your hotel. Ever.
Rooms quite small
The tv wasn't working.
Great staff, very helpful
Shower dioor didn't close all the way (room 2405).
Waiting of an elevator takes ages
The reception staff were friendly and helpful
the housekeeping was below standard. we were not given the required towels. we either got bath towels OR handtowels OR bathmats, never all of them. if they took away the bathmats they didn't always replace them. I would have been happy to use the same towels for the duration of my stay but they took them away each day without replacing them. and they kept taking the pillows too
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