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222 Mason Street, Union Square, San Francisco, CA 94102 – Show map
Excellent location – rated 9.1/10! (score from 1170 reviews)
Rated by guests after their stay at Hotel Nikko San Francisco.
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1170 verified reviews
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Hotel Nikko San Francisco's staff speaks: Chinese, Turkish, Filipino, Japanese, French, Spanish, English, German
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Terrace, Sun Deck
Sauna, Fitness Center, Solarium, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and costs USD 15.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 50 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Turkish, Filipino, Japanese, French, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 17 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 30 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Nikko San Francisco accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1170 reviews
Value for money
Show reviews from:
Home to the historic Magneta Grandfather Clock, this luxury Union Square hotel is right in front of a cable car stop. A day spa and restaurants are available.
Score from 822 reviews Very good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 1958 reviews Very good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 1638 reviews Good
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1312 reviews Very good
Location staff room bed
everything was awesome
Room was modern and very comfortable Bathroom clean, with everything you needed. The restaurant had food to rival the best in New York, presentation as well as taste.
The half glass partition on the shower. Elevator waiting area felt like a mausoleum.
The location was amazing, we were there for the California Dental Association Conference at Moscone Center three blocks or so away. We were given a free upgrade to the Nikko floor which was very nice. Staff was friendly but not intrusive. I think this will be our annual hotel stay for convention, & I will certainly be back for personal stays as well. Already recommending it to my friends!
Not a thing!
the fan in the bathroom was broken
Great location and fantastically comfortable bed. After 11 days in an RV with 9 of them in the desert this was exactly what was called for. Staff were polite and helpful and free late check out was greatly appreciated
Concierge. Bed. Room service. Gym.
Front desk staff.
Facilities. Breakfast. Staff
The hotel is in an excellent location. Also the staff is so friendly. they will go out ot way to help you on all enquiries.
did not have any issuee with the Hotel. All good.
Nice room, bathroom and bed
You have to pay for wifi. You have to pay for breakfast. You have to pay for use of pool. You would expect these to be included when paying for a relatively expensive room.
Car parking expensive.
hotel nikko is in a prime location for shopping and nightlife. good food and good entertainment was only a short walk away.
The location is good close by the union square, less than 10 min walking.
No breakfast. No toothbrush/paste. Small rooms. Expensive than what you can get.
Hotel staff friendly and helpful. Location is excellent. Very comfortable stay. Hop on Hop off tour bus stops on Mason. Union square, shopping and restaurants within walking distance.
Tenderloin people asking for monetary help is uncomfortable.
the location, very close to everything. quiet. A full service hotel, recommended for value, but not too impressive. If they are caring a bit more details and training of the staff, it can be a great hotel.
staff not coordinated and trained well. I had a five night stay including breakfast. Every day the same set of breakfast, very tiring . The menu should be at least slightly changing everyday.
Location, professionalism of staff.
wifi not included in tariff
The design, from lobby to individual rooms, is outstanding--feng shui spaces, convey a feeling of relaxed coziness. Staff is always attentive, excellent housekeeping. A surprise was the quality of the restaurant--excellent (and even better now than in previous stays).
If it were up to me, I'd lower the volume of the piped in music in the lobby (on the other hand, the taiko drumming was a great plus, limited of course to an hour two days a week).
I liked it all
Staff very professional, hotel and rooms clean and lobby large, open and elegant.
Very central, nice room high up away from the noise from the city - great views.Staff very friendly and concierge Desiree particularly helpful with our activities - although we didn't get chance to meet.
Pool was a little tired looking - one or two tiles needed replacing and the hand rail was loose.
The room was spotless and very comfortable, though on the small size. The bathrooms were remodeled, with a large walk-in shower, which added to the four star quality of the hotel. We really enjoyed our stay.
They said that the bed was a queen, but more like a full. The health club was an additional fee.
The hotel lobby was clean as well as the rooms. The front desk staff was friendly. Location was convenient to most anything.
It is 2014........to not provide complimentary internet is inexcusable. There was a daily fee to use the fitness facility. There was a charge if you MOVED anything in the mini-bar.....not just consume anything. There was not a daily paper delivered to the door. All of the above just left a "sour taste" and for that reason would not stay there again.
Centrally located and able to walk to many attractions and sites . The staff was awesome, accommodating, caring and attended to every detail. The room was great - and so comfortable. Looking forward to our next stay.
Very expensive for a 4 star property
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