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Hotel Nikko San Francisco
222 Mason Street, Union Square, San Francisco, CA 94102 – Show map
Excellent location – rated 9/10! (score from 1151 reviews)
Rated by guests after their stay at Hotel Nikko San Francisco.
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6 Reasons to Choose Hotel Nikko San Francisco
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353 properties in San Francisco
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1151 verified reviews
We speak your language
Hotel Nikko San Francisco's staff speak: Chinese, Turkish, Filipino, Japanese, French, Spanish, English, German
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Terrace, Sun Deck
Sauna, Fitness Center, Solarium, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and costs USD 15.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 50 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Turkish, Filipino, Japanese, French, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 17 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 30 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Nikko San Francisco accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
This property has an optional health club fee per stay that is not included in the standard rates. This fee covers the following amenities:
- fitness center
Please note: Health Club access is included for all suites and Imperial Floor guests, otherwise a per room/per stay fee applies. Please contact the hotel for details.
First and last names are required when making a reservation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1151 reviews
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Hotel staff friendly and helpful. Location is excellent. Very comfortable stay. Hop on Hop off tour bus stops on Mason. Union square, shopping and restaurants within walking distance.
Tenderloin people asking for monetary help is uncomfortable.
the location, very close to everything. quiet. A full service hotel, recommended for value, but not too impressive. If they are caring a bit more details and training of the staff, it can be a great hotel.
staff not coordinated and trained well. I had a five night stay including breakfast. Every day the same set of breakfast, very tiring . The menu should be at least slightly changing everyday.
The design, from lobby to individual rooms, is outstanding--feng shui spaces, convey a feeling of relaxed coziness. Staff is always attentive, excellent housekeeping. A surprise was the quality of the restaurant--excellent (and even better now than in previous stays).
If it were up to me, I'd lower the volume of the piped in music in the lobby (on the other hand, the taiko drumming was a great plus, limited of course to an hour two days a week).
Staff very professional, hotel and rooms clean and lobby large, open and elegant.
Very central, nice room high up away from the noise from the city - great views.Staff very friendly and concierge Desiree particularly helpful with our activities - although we didn't get chance to meet.
Pool was a little tired looking - one or two tiles needed replacing and the hand rail was loose.
Centrally located and able to walk to many attractions and sites . The staff was awesome, accommodating, caring and attended to every detail. The room was great - and so comfortable. Looking forward to our next stay.
Very expensive for a 4 star property
Location, cleanliness, staff helpful
Beds a little uncomfortable rolling towards the heavier sleeper in one bed.
Bathroom set-up was awesome for the size of the room. Great for a family of four.
Did not include free Wifi. Beds were small.
Reasonable price, proximity to BART line.
Should have a shuttle to the airport.
Renovated room Very nice lobby Great staff
Price Check in way too long ! 1 staff member for 10 customers. Overnight parking rate is unacceptable
Extra cost for Wifi not free even in the lounge extra cost for swimming pool a shame from such a high class hotel...
The staff and the facility were excellent, professional and very helpful. Ms. Maki of the front desk tops the list.
Parking fee should be included in the room rate.
Super comfortable bed A+ location Helpful & friendly staff
Fantastic staff in all areas, always helpful and pleasant. Great bar. Great food in Anzu Buffet breakfast delicious and varied.
Would have liked beauty services available not just massage.
The staff is really friendly. Good location.
They charge everything including water
cleanliness, customer service
Location to main attractions. Comfortable beds and good room size.
Extra fee for Wifi and fitness facilities.
Room was very clean and Staff was also great.
The only thing I didn't like is for the pricey nightly stay ($465) it didn't include the use of the gym, pool & wifi. That would have been extra $35. I've stayed in many luxury hotels and those things are usually included and the rooms are suites for the same cost. Not sure if I would stay again if I had to pay the same price. For what you get and size of the room it shouldn't cost more than $200 for the night.
Many services weren't included such as wifi and pool.
Location, courteous and competent staff.
Housekeeping was not always dependable during our 5 day-stay. Basic bathroom amenities should be automatically replenished without being asked, for instance. The bedsheets were clean but greyish in color two days.
It is clean
No free internet and no free water in the room
Room arrangement- we booked two large deluxe rooms and paid online. When we checked in and they said there's only one room available and asked us to have the other room's guest staying at another hotel nearby. After we protested and requested to talk to the hotel manager, they came back and provided s one more room we found out only a small standard room located on the lower floor where renovation work was doing next to the room and thus all sort of nuisance and noise occurred day and night during our stay.
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