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Newest reviews for Hotel Nikko San Francisco

  • Richard
      United States of America
    September 13, 2014

    Room was modern and very comfortable Bathroom clean, with everything you needed. The restaurant had food to rival the best in New York, presentation as well as taste.

    The half glass partition on the shower. Elevator waiting area felt like a mausoleum.

    10

  • Janine
      United States of America
    September 9, 2014

    The location was amazing, we were there for the California Dental Association Conference at Moscone Center three blocks or so away. We were given a free upgrade to the Nikko floor which was very nice. Staff was friendly but not intrusive. I think this will be our annual hotel stay for convention, & I will certainly be back for personal stays as well. Already recommending it to my friends!

    Not a thing!

    10

  • Remedios
      United States of America
    September 9, 2014

    the fan in the bathroom was broken

    7.9

  • Anonymous
      United Kingdom
    September 9, 2014

    Great location and fantastically comfortable bed. After 11 days in an RV with 9 of them in the desert this was exactly what was called for. Staff were polite and helpful and free late check out was greatly appreciated

    9.2

  • Mikko
      Finland
    September 7, 2014

    Concierge. Bed. Room service. Gym.

    Front desk staff.

    8.8

  • Anonymous
      United States of America
    September 6, 2014

    Facilities. Breakfast. Staff

    Location.

    8.8

  • Iris
      Australia
    September 6, 2014

    The hotel is in an excellent location. Also the staff is so friendly. they will go out ot way to help you on all enquiries.

    did not have any issuee with the Hotel. All good.

    10

  • Anonymous
      United Kingdom
    September 4, 2014

    Nice room, bathroom and bed

    You have to pay for wifi. You have to pay for breakfast. You have to pay for use of pool. You would expect these to be included when paying for a relatively expensive room.

    6.3

  • Baldamero
      Australia
    September 4, 2014

    Car parking expensive.

    9.6

  • Sheena
      United States of America
    September 2, 2014

    hotel nikko is in a prime location for shopping and nightlife. good food and good entertainment was only a short walk away.

    8.8

  • Ludy
      Saudi Arabia
    September 1, 2014

    The location is good close by the union square, less than 10 min walking.

    7.9

  • Anonymous
      United States of America
    August 31, 2014

    No breakfast. No toothbrush/paste. Small rooms. Expensive than what you can get.

    5

  • Gayle
      United States of America
    August 26, 2014

    Hotel staff friendly and helpful. Location is excellent. Very comfortable stay. Hop on Hop off tour bus stops on Mason. Union square, shopping and restaurants within walking distance.

    Tenderloin people asking for monetary help is uncomfortable.

    9.2

  • Anonymous
      United States of America
    August 23, 2014

    the location, very close to everything. quiet. A full service hotel, recommended for value, but not too impressive. If they are caring a bit more details and training of the staff, it can be a great hotel.

    staff not coordinated and trained well. I had a five night stay including breakfast. Every day the same set of breakfast, very tiring . The menu should be at least slightly changing everyday.

    7.1

  • Douglas
      United States of America
    August 22, 2014

    The design, from lobby to individual rooms, is outstanding--feng shui spaces, convey a feeling of relaxed coziness. Staff is always attentive, excellent housekeeping. A surprise was the quality of the restaurant--excellent (and even better now than in previous stays).

    If it were up to me, I'd lower the volume of the piped in music in the lobby (on the other hand, the taiko drumming was a great plus, limited of course to an hour two days a week).

    10

  • Lys
      United States of America
    August 21, 2014

    Staff very professional, hotel and rooms clean and lobby large, open and elegant.

    10

  • Peter
      United Kingdom
    August 20, 2014

    Very central, nice room high up away from the noise from the city - great views.Staff very friendly and concierge Desiree particularly helpful with our activities - although we didn't get chance to meet.

    Pool was a little tired looking - one or two tiles needed replacing and the hand rail was loose.

    9.6

  • Anonymous
      United States of America
    August 19, 2014

    The room was spotless and very comfortable, though on the small size. The bathrooms were remodeled, with a large walk-in shower, which added to the four star quality of the hotel. We really enjoyed our stay.

    They said that the bed was a queen, but more like a full. The health club was an additional fee.

    9.2

  • Thomas
      United States of America
    August 19, 2014

    The hotel lobby was clean as well as the rooms. The front desk staff was friendly. Location was convenient to most anything.

    It is 2014........to not provide complimentary internet is inexcusable. There was a daily fee to use the fitness facility. There was a charge if you MOVED anything in the mini-bar.....not just consume anything. There was not a daily paper delivered to the door. All of the above just left a "sour taste" and for that reason would not stay there again.

    7.1

  • Cheryl
      United States of America
    August 19, 2014

    Centrally located and able to walk to many attractions and sites . The staff was awesome, accommodating, caring and attended to every detail. The room was great - and so comfortable. Looking forward to our next stay.

    9.6

  • Nadeem
      Bahrain
    August 18, 2014

    Location

    Very expensive for a 4 star property

    5.8

  • Anonymous
      United Arab Emirates
    August 18, 2014

    Location, cleanliness, staff helpful

    Beds a little uncomfortable rolling towards the heavier sleeper in one bed.

    8.3

  • Diane
      Canada
    August 17, 2014

    Bathroom set-up was awesome for the size of the room. Great for a family of four.

    Did not include free Wifi. Beds were small.

    8.8

  • Rose
      United States of America
    August 17, 2014

    Reasonable price, proximity to BART line.

    Should have a shuttle to the airport.

    9.2

  • David
      United Kingdom
    August 16, 2014

    Everything

    Nothing

    10

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