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222 Mason Street, Union Square, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.1/10! (score from 1554 reviews)
Rated by guests after their stay at Hotel Nikko San Francisco.
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370 properties in San Francisco
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1552 verified reviews
They speak your language!
Hotel Nikko San Francisco's staff speaks: Chinese, Turkish, Filipino, Japanese, French, Spanish, English, German
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Terrace, Sun Deck
Sauna, Fitness Center, Solarium, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and costs USD 15.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 50 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Paid WiFi, Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Turkish, Filipino, Japanese, French, Spanish, English, German
Bristol Farms (0.6 miles) Walgreens (0.3 miles)
Starbucks (0.3 miles)
Mt. Tamalpais (22.5 miles)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 35 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1554 reviews
Value for money
Show reviews from:
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2106 reviews Very good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2248 reviews Good
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1540 reviews Very good
Just a 5-minute walk to Union Square Park, this luxurious hotel blends San Francisco Victorian décor with modern amenities like free Wi-Fi in all rooms.
Score from 200 reviews Very good
We like the locations! The beds are great in the rooms
felt high pressured into upgrading, and definitely not worth the Money.
$100 hold per night and 3-10 days to get it back
Room, view, location, and brunch Concierge was helpful
Having to pay for internet access.
Perfect location for access to tour bus, cable cars, shopping. Convenience of a Starbuck in the building. They were very accomodating with an early check in for me and texted me to advise the room was ready.
I got upgraded to a business-executive room, which was really nice and confortable
no wifi even in lobby
Room cleanliness could be improved. Moved a chair to sit closer to the window and found popcorn and other treats under where it sat. Room service breakfast food was cold and pancakes tasted greasy, and the coffee tasted stale.
The staff was fantastic and helped us with our last minute reschedule. They (especially Abby) went above and beyond.
Staff advised at check in children under 6 were free of charge. Ended up being under 5. We were charged a different rate each day for our meals. Also the food in the restaurant was average for anything other than breakfast.
Rooms were great.
Charge for wifi, charges for every single extra including use of leisure centre
Very comfortable rooms, excellent location.
Service was sincerely pleasant and attentive at the registration desk, with the valet parking team and in the Kaanapali bar. Ryan and Hakim in particular were both gracious and prompt.
Fee based wifi is a absurd. Wifi is fee on many airplanes now and you expect a client to now pay or it?
Parking is expensive... That was the major downside. I would think it wouldn't be so much for hotel guests ! We easily spent 300 just to park there for the week.
We stayed here for 1 week and had a great time! Our room and view was amazing! The hotel is located right in Union square and near so many restaurants! Our kids loved the pool and we were impressed by the comfortable beds/pillows!
That we only had 2 nights there.
Our 22 yr. old college daughter wanted us to share her spring break w/ us! The Nikko was the best kickoff ever as their staff was the kindest, most courteous we have ever experience!
Expensive wifi and leisure area needs more staff attention, lots of towels lying around.
Great location and facilities for city break. The pool was a welcome escape from the bussel of the city and everything was to hand. Staff knowledgeable and friendly. Kat on reception made a great first impression.
Cleanliness and location
No free wifi
Location, Clean, Staff
Given cost of rooms free wi-fi should have been a given. There is a charge to use the gym.
Pleasant room, very comfortable bed. Excellent well-equipped gym and small pool. Staff very helpful.
1. WiFi is not free 2 .inside pool and fitness are not free 3.refrigerator is packed and they will charge if the stuff are moved 4. phone call expesnsive 5. no bath tub in my room
Be warned... I was told that this hotel was originally for airlines so some of the rooms are rediculous small!! The first king size room I got had room for not much more then the bed itself. The staff however was great about checking alternate floor plans to help me find the biggest room they had available. Parking was $50 a night but it's sf so no surprise there
The hotel is Beautiful, the staff is amazing! It is expensive but anyplace worth staying in San Francisco is. There is a great sushi restaurant and a cabaret right in the lobby and there is a Starbucks attached. It is also perfectly located near great shopping and the Powell/Mason cable car line.
wifi too expensive and not good enough
excellent location, rooms, beds, and nice staff.
Hotel Nikko is located about 2 minutes walking distance from Union square and its just one block away from the Powell street Station. So it was very easy to get to all the major tourist spots via public transport. Also, its very easy to get to all the major shops and some really good restaurants.
At check out the front desk tried to over charge me...it was a big headache but it was finally settled.
Rooms are well appointed & the staff is too notch.
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