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921 Canal Street, New Orleans Central Business District, New Orleans, LA 70112, United States of America – Show map
Excellent location – rated 9.1/10! (score from 100 reviews)
Rated by guests after their stay at The Ritz-Carlton, New Orleans.
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The Ritz-Carlton, New Orleans's staff speaks: English
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WiFi is available in all areas and costs USD 12.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One child under 4 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 100 reviews
Value for money
Show reviews from:
The JW Marriott New Orleans is on historic Canal Street in the French Quarter. It has a large outdoor pool with a terrace. Complimentary wireless internet is available in public spaces.
Score from 200 reviews Excellent
This New Orleans hotel is next to the gaming and entertainment at Harrah’s Casino. On-site dining options and rooms with free wireless internet access are provided.
Score from 95 reviews Excellent
This charming, historic hotel is a block from famous Bourbon Street. A restaurant, the Carousel Bar, and a heated rooftop swimming pool are featured on site.
Score from 173 reviews Excellent
Located in the French Quarter, this hotel offers rooms with laundry facilities, a full equipped fitness centre and an outdoor pool. It is 2 blocks from Bourbon Street.
Score from 381 reviews Very good
nearly everything else was quite bad for a ritz. everything was basically like a decent 4 star hotel but not like a 5 star deluxe
Comfortable well appointed room. Ritz Club experience was outstanding. As always Ritz employees are top notch and well trained
$300/night and I have to pay 12.95 for internet? come on! Would have been nice to be told I had Club privileges when I checked in not to experiment over half way through stay and find out I could use Club $50/day Valet? Wow! again given room cost one would think....
Had to take 3 elevators to get to my room! Paid over $600 per night and room was of very poor standard I would have at least expected a decent shower. I will not be returning
I didn't like that you serve jams with high fructose corn sirop. You serve the most unhealthy jams! I urge you to switch to a supplier that serves only good quality preserves. Thank you
Love the staff - so eager to please
Restaurant wasn't as good as I've had in other RC's and service wasn't as good.
I use the Ritz Carlton brand around the world and the one in New Orkeans is a great example.
Rooms are small, rabbits warren of corridors & turns. Food in the lounge is good but restaurants are barely ok.
The parking price per night was $50.00
I was woke up out of my sleep by a couple arguing and fighting in the next room.
Short walk to and from Bourbon street. I didn't have to worry about stumbling a long distance back to my hotel. Great atmosphere and secluded private dining and drinks made it a perfect place to hang out with any new friends you happen to meet after the pandemonium of Bourbon Street. It was a great place of refuge after partying.
The room was below average for the price. I've stayed at hotels with larger rooms for the price, but the room was spotless.
The pillows were too airy and wouldn't hold shape. I had to roll up the pillow to keep my head up.
The décor, the staff, the room, and the tub.
Not the fault of the hotel, but the loud party busses on Canal made it hard to get to sleep. They could be heard through the windows until approximately 3am in the morning.
hotel and amenities
Not getting free Wi-Fi because I booked thru a third party
Everything was spotlessly clean, and it was a top notch hotel
Wi fi was $12.95 a day, which we thought too expensive
We had a great rate and decided to upgrade to Club level and per usual the staff was above and beyond excellent. Russell and Sunday were so kind and pleasant. The food just great and we just stayed close and relaxed..
Parking fees really are stiff...your property next door is $10.00 per day less...hate to complain but it's the little things sometimes.
The location was great for us and the staff were very helpful. Particularly Karen whom was on the concierge desk. She was switched on.
The wine prices were quite high at the very nice bar. It made us go somewhere else for a drink when we would have liked to have stayed there. No free WiFi is weird in the USA. Everywhere else in the world is free
The jazz band at the restaurant. The valet service. The location next to the French Quarter.
Everything was perfect.
Starting with Alissa at the front(she was great!!!), the entire staff was awesome. The upgrade was a very nice surprise for my wife's birthday. We'll definitely be back.
Very nice rooms with excellent beds und very good service
Base price is very good but all extras are by far too expensive. Breakfast and parking prices are too high (you can park at the next hotel for half of the price or behind the hotel for a third) and wifi needs to be paid extra, not acceptable for such a hotel. We would probably choose another hotel if we'd come back to New Orleanes.
We had some unexpected problems with the room during the night. It was taken care of in a very profesional manner. We then could try all aspects an departement og the Hotel and its the best expiriense and Hotel ever
All the staff were superb in every way. From Bubba on the door through to the management. Bengeits were best in New Orleans.
In house meal prices were a bit steep.
I don't like the fact that the price for this hotel is raised 3x higher during the Essence Festival
The cost to park my car was very high
Service is as expected from the Ritz, exceptional
Food quality and variety
The only meal we ate in the hotel was breakfast and that was fabulous, if a bit pricey. All the staff were very friendly and helpful. The location was perfect for us and the room was spacious and very comfortable.