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Herbert Hotel

hotel This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.

Most recent booking for this hotel was yesterday at 22:11

Score from 848 reviews Good 7.6/10

Newest reviews for Nob Hill Hotel

  • Michael
      United States of America
    September 10, 2014

    I fell down the stairs on my back, hard! Most service staff would have run to my aid, asked if I was ok, apologized...something! Your front desk woman who was working the night shift had barely blinked after turning her head back to her customer and finishing her sentence. Everyone else around me asked if I was ok and yet your own employee acted as though she could not care less. The room was great but based on this horrible customer servise experience I would not recommend to a friend.

    The front desk woman laughed at me when I fell down the stairs for starters.

    6.3

  • June
      United States of America
    September 9, 2014

    The location was good to explore, lots of cafes. Easy walk to Nob Hill area and Union Square. Parking garage near by. Nice wine and cheese at early evening. The room was comfortable and charming in an old world style. Free breakfast was very plain and basic. Check out the bar, Fly near by.

    7.5

  • Alison
      Ireland
    September 4, 2014

    The hotel was very close to union square

    Very noisy hospital across the street. Room was very small

    5.4

  • Zara
      United Kingdom
    September 3, 2014

    Comfortable beds with lots of pillows. Bathroom really clean and extra walk in wardrobe space

    Over priced. Stayed for 4 nights and got woken up before 8am most morning with workmen doing construction work in the courtyard. Walls really thin so could also hear guests conversations and other annoyances. Carpets really need replacing and breakfast isn't worth getting up for.

    6.3

  • Thirin
      Canada
    September 2, 2014

    Nice and clean room Nice staff Fair breakfast

    Check out time not so flexible No fridge Small room

    7.5

  • Anonymous
      United States of America
    August 24, 2014

    they moved us to another room after we complained

    Couldn't walk around the bed - too small No towel rack - it was broken and on the floor No lightbulb in lamp - staff told us that they couldn't bring up a new one b/c she was alone

    4.6

  • Carol
      New Zealand
    August 18, 2014

    Excellent staff Handy location

    going home

    9.6

  • Apollo
      United States of America
    August 18, 2014

    -Ambiance -Service -Accommodations -Rates

    -Slightly slow internet

    10

  • Lesley
      United States of America
    August 11, 2014

    The location was walking distance to many attractions but out of the congestion of Union Square.

    8.3

  • Pinkas
      Switzerland
    August 6, 2014

    First room was really small and did not correspond to the original booking. Only after some claims we could get a bigger room. Parking is not included

    5.4

  • Anonymous
      United Arab Emirates
    August 6, 2014

    comfort proximity to SF attractions complementary wine

    noise neighborhood food elevator

    5.8

  • Anonymous
      Norway
    August 6, 2014

    Nob Hill is à cozy hotel in an ok area fairly close to downtown,cable car,and other attractions.

    6.7

  • Anonymous
      United States of America
    August 6, 2014

    I usually am uncomfortable while sleeping in hotels, however, I slept very well. The bed was very comfortable.

    The housekeeper did not clean the coffeemaker in the room. It had dust on it from the first day of my stay which was 8 days.

    6.7

  • Cindy
      United States of America
    July 31, 2014

    Comfortable bed nice bathroom one particular staff member extremely helpful. He was there on our departure day. Good location. All in all it was good.

    Unflushed toilet upon arrival. Arrival date reception not real helpful.

    7.1

  • Tomas
      Czech Republic
    July 30, 2014

    Location, afternoon wine testing

    Breakfast poor

    7.5

  • Marianna
      United States of America
    July 30, 2014

    We liked the location and the cleanliness for sure.

    We didn't like the fact there was no air conditioning. It would be fine in the cooler months.

    7.9

  • Cornelia
      Germany
    July 30, 2014

    the free wine offered in the late afternoon gym

    rooms are a little bit small but cute

    7.5

  • Alyse
      United States of America
    July 29, 2014

    Bathrobes Comfy bed

    Requested to retrieve our car from valet. The receptionist told us that we would not get it by the time we wanted (in 15 minutes). He told us it would be 20-25 minutes. We packed up, checked out, and WAITED. Valet took 40 minutes to retrieve our car which I just cannot find acceptable for a Monday morning at 8a.m. As a result we were late for a doctors appointment. Had we parked the car ourselves we would've been on time.

    4.6

  • Carlos
      Colombia
    July 29, 2014

    Location, confort, price

    Vegetarian Breakfast

    8.8

  • Bo
      China
    July 28, 2014

    The service from employee was very perfect.

    The elevator is not so good.

    7.9

  • Frederick
      South Africa
    July 25, 2014

    Nice classic hotel with character

    Dodgy location, car got stolen outside on the street. No warning from staff and they just shrugged their shoulders and said "0h yeah this happens all the time" would have been nice to know that info...

    5.4

  • Jamie
      Hong Kong
    July 23, 2014

    location is good and at a decent point between different areas. The Italian restaurant that joins the hotel serves good quality food.

    Wifi did not work in the room No air-conditioning Room keys kept erasing (heard other guests saying the same) Stayed four nights but room cleaned only twice Because there was no wifi I sat at the lobby often and every day I heard many different complaints from guests. including that ppl were already in assigned room, soaking wet mattress, bugs etc. The hotel was cheap to stay at but the level of service and attention can definitely be improved. This is the 27 hotel that I have stayed in in 2014.

    4.6

  • Anonymous
      United States of America
    July 23, 2014

    Nothing.

    The front desk clerk was very rude and and not professional when speaking to the my guests and myself. He also blamed us for other people in the hotel's actions. Worst experience ever. Will never go back again and will not recommend to anyone to stay in that hotel.

    2.5

  • Ralph
      Australia
    July 22, 2014

    Every thing about this hotel was awesome. We have been travelling for nearly 3months through 9 countries and this was our best experience.

    Nothing all was excellent

    10

  • Anonymous
      Australia
    July 21, 2014

    Good location. 5 minutes walk to cable car,walk distance to Union square,Lombard street and fisherman wharf! We booked 2 rooms and I can tell each room is decored differently, beautiful and antique

    The room card doesn't work properly sometimes which is annoying but I guess it's mainly because this is a historical building and everything is in its originally status

    10

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