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800 North Michigan Avenue, Gold Coast, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9.7/10! (score from 113 reviews)
Rated by guests after their stay at Park Hyatt Chicago.
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113 verified reviews
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Park Hyatt Chicago's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year), Bicycle Rental, Bikes Available (free)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 69 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 113 reviews
Value for money
Show reviews from:
Located in Chicago’s Lakeshore East neighborhood, this luxury hotel is in the modern Aqua building. Free Wi-Fi access is provided in every room, and Millennium Park can be reached in a 5-minute walk.
Score from 580 reviews Wonderful
Located a 5 minute walk from the shops on Magnificent Mile, this unique architectural hotel offers on-site dining options, modern in-room amenities and easy access to popular sites.
Score from 671 reviews Wonderful
Located on top of Chicago’s famous Water Tower Place, this hotel offers artfully decorated guest rooms with large picture windows that provide views of iconic Chicago architecture or Lake Michigan.
Score from 319 reviews Wonderful
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1925 reviews Excellent
The staff was very friendly and accommodating. The room very comfortable. It was the perfect location for us with its convenient location to the Subway and Michigan Ave.
The only minor nuisance was the ambulances that kept going down Chicago Avenue in the middle of the night.
Huge size of bathtub and indoor swimming pool
Most of staffs are not kind and helpful enough
Great room Enormous bath which opens onto the room Good amenities Excellent breakfast and in room dining Easy access for visitors Comfortable bed, great space and an Eames chair and footstool
Well on arrival the bellman was more concerned to put others in my cab than to notice I was arriving and had luggage. Other than that the bell team were great and helpful. There are no mirrors anywhere in the room, only in the bathroom
Bed most comfortable bed EVER Room set up is warm and inviting, rich wood panels, sliding door to oversized tub. Darkening shades were most welcome.
View outside window was of a rooftop and HVAC equipment - unimpressive.
Location and modern amenities. Very polite staff.
Loud air conditioning system which was annoying. Bed is not very comfortable for $455/night. Wanted to use the fridge to put leftovers but was jam-packed with drinks/beer.
The position very good in the heart of the city close to magnificent mile.
Staff not very warm.room too much dark...big and clean but with no charme
Clean, well maintained, quiet, appealing art and architecture. Quality furniture and building materials.Service was outstanding. Restaurant and room service as good. Free internet...gripes me when 4 and 5 star hotels charge for that.
Great location. Close to the main shopping area, within 10 minutes walk of the beach on Lake Michigan. Excellent room, friendly and professional staff, wonderful restaurant. I highly recommend having breakfast there.
The room was spacious and beautiful. The bed was so comfortable. I loved the window seat. The location is fantastic and the staff fantastic ! I would absolutely come back again.
The comfort of the rooms is unsurpassed.
The concierge was not the friendliest. We had requested bikes prior to our arrival and when we got there the concierge proceeded to tell us that they only had two bikes (we needed 3) and that was that. I was not impressed with him.
This hotel is one of my absolute favorites anywhere in the world, but the Chicago Park Hyatt is one of the chain's very best. The location is fantastic. The staff is always highly professional, friendly, and accommodating in every way, and the overall atmosphere offers elegance and style in a very comfortable way. Pricing is usually a good value compared to other hotels in it's class. Never a complaint when I stay here!
I honestly can't think of a single thing!
Great location and food and beverage services. They made my wife some gluten free entrees not on the menu. Nice touch.
Courteous staffs, good location, children friendly.
We are Africans and we think provision should be made in terms of food. At least rice should be on your menu.
Only complaint is the bathroom's opening to the sleeping area. No privacy. We did not like that.
4 seasons let me drive a porsche....hyatt didn't have one
Great location friendly and helpful staff.
Impeccably trained staff, who were friendly and helpful as well as efficient. Spectacular views from room. Excellent restaurant and room service. Beautiful pool. Zero complaints. It's not inexpensive, but you definitely get a facility and service commensurate with the cost.
Location is fantastic, staff friendly and efficient. Brilliant wi-fi unlike a lot of hotels.
Spa treatments were ok but not incredible. Garden terrace was closed fro refurbishment during my stay
Great view of the lake. Very comfortable bed. Hotel provides many amenities including robes, slippers, soaps, lotions, toothbrush, toothpaste and bottled water. Hotel staff was knowledgeable and accommodating.
There was no hair dryer in our room so I called the front desk and they said one would be delivered immediately. It never did arrive, but when checking out the staff was kind enough to deduct a refreshment charge from our bill.
Service was excellent the view from the hotelroom was great looking over the water tower and Michigan Ave. We had one frig in the room for the minibar and me and my wife went out to eat and we didnt have nothing to store our food away so the hotel brought us another small frig for our food in a matter of minutes
The doormen, porters, concierge and reception staff were all excellent. Friendly, helpful and engaging.
Welcoming from all staffs
Upon rqst rcvd tea kettle and tea bag and auger without coffee bag which all Hyatt until now I stay always provided
Service from the staff was great. They were very accomodating to our needs. One of the nicest rooms we've had. The bathroom was especially nice.
Nothing to complain about.
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