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Property Highlights

Places of Interest:

John Hancock Center Observatory (0.2 miles) Magnificent Mile (0.2 miles)
Show map Park Hyatt Chicago

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Most recent booking for this hotel was today at 04:26

Score from 1144 reviews Excellent 8.6/10

The Langham Chicago

hotel Featuring a riverfront location in the heart of Chicago, this lavish hotel has floor-to-ceiling windows with city, lake, or river views from each guest room.

Most recent booking for this hotel was yesterday at 17:01

Score from 350 reviews Exceptional 9.7/10

Sofitel Chicago Water Tower

hotel Located a 5 minute walk from the shops on Magnificent Mile, this unique architectural hotel offers on-site dining options, modern in-room amenities and easy access to popular sites.

Most recent booking for this hotel was today at 00:46

Score from 642 reviews Wonderful 9.2/10

Wyndham Grand Chicago Riverfront

hotel This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.

Most recent booking for this hotel was 10 minutes ago

Score from 1365 reviews Excellent 8.9/10

Newest reviews for Park Hyatt Chicago

  • Anonymous
      United States of America
    September 14, 2014

    The comfort of the rooms is unsurpassed.

    The concierge was not the friendliest. We had requested bikes prior to our arrival and when we got there the concierge proceeded to tell us that they only had two bikes (we needed 3) and that was that. I was not impressed with him.

    9.2

  • Anonymous
      United States of America
    September 5, 2014

    Great location and food and beverage services. They made my wife some gluten free entrees not on the menu. Nice touch.

    9.6

  • Jennifer
      United States of America
    August 10, 2014

    Only complaint is the bathroom's opening to the sleeping area. No privacy. We did not like that.

    8.3

  • Anonymous
      United States of America
    July 6, 2014

    The best

    4 seasons let me drive a porsche....hyatt didn't have one

    10

  • Robert
      United States of America
    June 26, 2014

    Great location friendly and helpful staff.

    Nothing.

    9.6

  • Susan
      United States of America
    May 11, 2014

    Impeccably trained staff, who were friendly and helpful as well as efficient. Spectacular views from room. Excellent restaurant and room service. Beautiful pool. Zero complaints. It's not inexpensive, but you definitely get a facility and service commensurate with the cost.

    10

  • Anne
      United Kingdom
    April 28, 2014

    Location is fantastic, staff friendly and efficient. Brilliant wi-fi unlike a lot of hotels.

    Spa treatments were ok but not incredible. Garden terrace was closed fro refurbishment during my stay

    9.2

  • Michael
      United States of America
    April 21, 2014

    Great view of the lake. Very comfortable bed. Hotel provides many amenities including robes, slippers, soaps, lotions, toothbrush, toothpaste and bottled water. Hotel staff was knowledgeable and accommodating.

    10

  • Anonymous
      Canada
    April 14, 2014

    There was no hair dryer in our room so I called the front desk and they said one would be delivered immediately. It never did arrive, but when checking out the staff was kind enough to deduct a refreshment charge from our bill.

    9.2

  • Jeffrey
      United States of America
    April 4, 2014

    Service was excellent the view from the hotelroom was great looking over the water tower and Michigan Ave. We had one frig in the room for the minibar and me and my wife went out to eat and we didnt have nothing to store our food away so the hotel brought us another small frig for our food in a matter of minutes

    10

  • Anonymous
      Australia
    March 23, 2014

    The doormen, porters, concierge and reception staff were all excellent. Friendly, helpful and engaging.

    9.6

  • Abdolmajid
      United Arab Emirates
    March 21, 2014

    Welcoming from all staffs

    Upon rqst rcvd tea kettle and tea bag and auger without coffee bag which all Hyatt until now I stay always provided

    7.5

  • Paul
      United States of America
    March 18, 2014

    Service from the staff was great. They were very accomodating to our needs. One of the nicest rooms we've had. The bathroom was especially nice.

    Nothing to complain about.

    10

  • Anonymous
      Canada
    March 12, 2014

    They don't change or add to the shampoo , conditioner and the body shower everyday , not enought and the quality was bad , don't expected from 5 stars hotel, everything else was great .

    7.5

  • Darius
      United States of America
    March 11, 2014

    Room layout is outstanding.

    10

  • Jeremy
      United Kingdom
    March 4, 2014

    The best hotel we have ever stayed in. Fantastic location in the heart of the Magnificent Mile. Wonderful lake view. Top quality but quiet service. A superb room.

    10

  • Lauren
      United States of America
    March 4, 2014

    This is the best hotel I've stayed at in Chicago. There was fresh coffee and tea in the lobby daily. The staff were attentive but not bothersome. The fitness facility was amazing-best hotel fitness facility I've ever seen. Location is perfect as well! Right in the heart of Michigan Ave. I can't say enough great things about this hotel.

    10

  • John
      United Kingdom
    March 3, 2014

    Right at the heart of great things to do in Chicago

    9.6

  • Mark
      United States of America
    February 18, 2014

    I was pleasantly surprised to find that I could order from the entire menu at NoMi and have it delivered to my room in under 30 minutes.

    9.6

  • Barrett
      United States of America
    February 17, 2014

    Location

    Staff was negligent. There was only one elevator operating during our stay so you had to wait up to 20 minutes to either go up or down. By far the saddest luxury hotel I have ever stayed at. The price extremely outweighed the value. I will never stay there again and I wouldn't recommend it for even someone I disliked.

    5.4

  • M.e.
      United States of America
    February 10, 2014

    bathtub, rooms service, view

    nothing

    10

  • Greta
      United States of America
    February 9, 2014

    Loved the location near the Magnificent Mile, great for shopping. Enjoy the room with a view of the city and a nice bath tub, comfortable bed. Staff was very courteous, particularly the porters getting us a taxi. Restaurant at Hotel had nice decor and good cuisine. The gym and SPA facility were great. Indoor pool and jacuzzi were perfect for Winter time in Chicago.

    Nothing really. Just wished there was a Starbucks indoors, like the Hyatt Regency in Chicago. Nevertheless, the Cappuccino prepared at the hotel was delicious!!

    9.6

  • Roy
      United States of America
    January 9, 2014

    Staff was great and very friendly and helpful. Loved the location, close to shops and restaurants and lovely view of the city. Room was very quiet and the beds were so comfortable!

    We are Starbucks and Peet's coffee lovers so to us the coffee in dining room was not good. Also, the door going from the bathroom into the toilet in our room was not very private...it's a glass door and was open at both the top and the bottom. Strange, we thought.

    9.6

  • Yukiko
      United States of America
    January 3, 2014

    I really enjoyed the service while I was there. The staff are all very friendly, and the rooms are spacious and gorgeous. I would stay here again, just for the rooms and the central location.

    We arrived before 3pm so we had to wait to check in since our rooms were ready. Because we booked two rooms between our group, when we finally were able to check-in, only one room was read. However, they assured us that the next room would be ready in 30 minutes. 30 minutes later we called down to check up on our second room, and we were told another 15 minutes. I was like, "Oh no, is this an indication of how our entire stay will be like?" When we finally checked in, everything else went very smoothly. One recommendation I have for the hotel management is to have housekeeping knock on doors after 8am, especially on holidays. We stayed at the Park Hyatt on New Year's Eve eve and New Year's Eve, and the first morning we got a knock on the door at 7:56am for housekeeping. Whaat?? On NYE?? The second night we put our "Do not disturb" sign up so we didn't get the knock the next morning.

    9.2

  • Anonymous
      Saudi Arabia
    January 1, 2014

    frindly staff

    9.2

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