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800 North Michigan Avenue, Gold Coast, Chicago, IL 60611 – Show map
Excellent location – rated 9.7/10! (score from 120 reviews)
Rated by guests after their stay at Park Hyatt Chicago.
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120 verified reviews
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Park Hyatt Chicago's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year), Bicycle Rental, Bikes Available (free)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 62 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Free! One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 120 reviews
Value for money
Show reviews from:
Located a 5 minute walk from the shops on Magnificent Mile, this unique architectural hotel offers on-site dining options, modern in-room amenities and easy access to popular sites.
Score from 636 reviews Wonderful
Featuring a riverfront location in the heart of Chicago, this lavish hotel has floor-to-ceiling windows with city, lake, or river views from each guest room.
Score from 359 reviews Exceptional
Located next to the John Hancock Center, this 4-star boutique hotel is also across from world-renowned shopping at Water Tower Place.
Score from 745 reviews Very good
Located on top of Chicago’s famous Water Tower Place, this hotel offers artfully decorated guest rooms with large picture windows that provide views of iconic Chicago architecture or Lake Michigan.
Score from 254 reviews Wonderful
The comfort of the rooms is unsurpassed.
The concierge was not the friendliest. We had requested bikes prior to our arrival and when we got there the concierge proceeded to tell us that they only had two bikes (we needed 3) and that was that. I was not impressed with him.
Great location and food and beverage services. They made my wife some gluten free entrees not on the menu. Nice touch.
Courteous staffs, good location, children friendly.
We are Africans and we think provision should be made in terms of food. At least rice should be on your menu.
Only complaint is the bathroom's opening to the sleeping area. No privacy. We did not like that.
4 seasons let me drive a porsche....hyatt didn't have one
Great location friendly and helpful staff.
Impeccably trained staff, who were friendly and helpful as well as efficient. Spectacular views from room. Excellent restaurant and room service. Beautiful pool. Zero complaints. It's not inexpensive, but you definitely get a facility and service commensurate with the cost.
Location is fantastic, staff friendly and efficient. Brilliant wi-fi unlike a lot of hotels.
Spa treatments were ok but not incredible. Garden terrace was closed fro refurbishment during my stay
Great view of the lake. Very comfortable bed. Hotel provides many amenities including robes, slippers, soaps, lotions, toothbrush, toothpaste and bottled water. Hotel staff was knowledgeable and accommodating.
There was no hair dryer in our room so I called the front desk and they said one would be delivered immediately. It never did arrive, but when checking out the staff was kind enough to deduct a refreshment charge from our bill.
Service was excellent the view from the hotelroom was great looking over the water tower and Michigan Ave. We had one frig in the room for the minibar and me and my wife went out to eat and we didnt have nothing to store our food away so the hotel brought us another small frig for our food in a matter of minutes
The doormen, porters, concierge and reception staff were all excellent. Friendly, helpful and engaging.
Welcoming from all staffs
Upon rqst rcvd tea kettle and tea bag and auger without coffee bag which all Hyatt until now I stay always provided
Service from the staff was great. They were very accomodating to our needs. One of the nicest rooms we've had. The bathroom was especially nice.
Nothing to complain about.
They don't change or add to the shampoo , conditioner and the body shower everyday , not enought and the quality was bad , don't expected from 5 stars hotel, everything else was great .
Room layout is outstanding.
The best hotel we have ever stayed in. Fantastic location in the heart of the Magnificent Mile. Wonderful lake view. Top quality but quiet service. A superb room.
This is the best hotel I've stayed at in Chicago. There was fresh coffee and tea in the lobby daily. The staff were attentive but not bothersome. The fitness facility was amazing-best hotel fitness facility I've ever seen. Location is perfect as well! Right in the heart of Michigan Ave. I can't say enough great things about this hotel.
Right at the heart of great things to do in Chicago
I was pleasantly surprised to find that I could order from the entire menu at NoMi and have it delivered to my room in under 30 minutes.
Staff was negligent. There was only one elevator operating during our stay so you had to wait up to 20 minutes to either go up or down. By far the saddest luxury hotel I have ever stayed at. The price extremely outweighed the value. I will never stay there again and I wouldn't recommend it for even someone I disliked.
bathtub, rooms service, view
Loved the location near the Magnificent Mile, great for shopping. Enjoy the room with a view of the city and a nice bath tub, comfortable bed. Staff was very courteous, particularly the porters getting us a taxi. Restaurant at Hotel had nice decor and good cuisine. The gym and SPA facility were great. Indoor pool and jacuzzi were perfect for Winter time in Chicago.
Nothing really. Just wished there was a Starbucks indoors, like the Hyatt Regency in Chicago. Nevertheless, the Cappuccino prepared at the hotel was delicious!!
Staff was great and very friendly and helpful. Loved the location, close to shops and restaurants and lovely view of the city. Room was very quiet and the beds were so comfortable!
We are Starbucks and Peet's coffee lovers so to us the coffee in dining room was not good. Also, the door going from the bathroom into the toilet in our room was not very private...it's a glass door and was open at both the top and the bottom. Strange, we thought.
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