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162 East 82nd Street, Upper East Side, New York City, NY 10028, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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55 verified reviews
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NYCity Upper East's staff speaks: Russian, Spanish, English
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Non-smoking Rooms, Family Rooms, Heating, Air Conditioning
Russian, Spanish, English
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 55 reviews
Value for money
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It was a terrible experience and nothing to write home about.
The place did not make available the original apartment we booked and only sent us a mail on the day of check-in, there was nobody to attend to us at the residence, we had to get a phone from a good man and after speaking with somebody we were sent to Hester street where other apartment users gained access into our apartment on several occasion at the dead of the night which made impossible to sleep at night due to fair of being robbed or attacked in anyway. It was a terrible experience in all and will not book the apartment never again.
Great location. Had full amenities of a home away from home.
Did not match advertised pictures. Was told we could leave our bags until check-in but since wasn't manned facility, we had difficulty with that. Ran out of towels and toilet paper while there and very difficult to get replacement. Was not told how to access wifi.
The spacy and well equipes appartment was in just minutes walking distance from Central Park, Metro station and local supermarket. We recommend NYcitystay to Friends with plans to visit NYC.
Great location. Clean apartment.
No amenities of any sort, like no soap/shampoo in the bathroom, no hair drier. Very basic furniture in the apt, no art or any decorations. The fold out couch is not very comfortable. Nobody at the property, you have to pick up the key from a different building (welcome to NYC, your cab driver will be upset about the extra stop from the airport), and after 6 pm (which is really the only time you would be at the apt), the contact number is for emergencies only. Nobody cleans the apartment daily. I guess that's a given for this kind of rental, but it didn't actually occur to me until we got there and it got pretty messy after the 3rd night. I'm not used to doing my own dishes and making my bed while traveling, I'd rather be out having fun. IMO, for the same price, I'd rather have stayed at a 3 star hotel around the same area. This place wasn't nicer than that, and I would have enjoyed having amenities and hotel staff.
Excellent location Nice apartment with good facilities Accommodating owners Brilliant WiFi
In need of a little DIY but nothing major Owners could only be contacted by email
Good location and all we needed was provided.
The sofa was lumpy and uncomfortable. If there had been five of us sharing the seating would have been inadequate. Also, we were provided with a key which did not open the apartment door. On the plus side someone kindly came out with a spare.
Very good location
There was no toilet paper when we got there, the second bedroom just had a mattress on the floor, and the first morning we stayed there a cleaning woman came in unannounced and was looking for something.
Very disappointing as WiFi and TV didn't work. Also there weren't any toilet paper. No reception at the property made it very inconvenient as we had to store our luggage elsewhere after we checked out as our flight was later in the day. Definitely would not recommend it
Good location, Clean bath room,
No TV, no WiFi, Yellow stain on the wall, Broken kitchen sink faucet, Warbling kitchen table, Bed made noises when turn,
Good location, very helpful staff, apartment itself was excellent
It was very cute and had a dishwasher.
Not very clean! The dishes in the cabinets were dirty. Floors were dirty. Hair on the bathroom floors. No hand soap to even wash ur hands.
voici le mail laisse a la personne qui etait mon contact: I would like to express our disappointment regarding the apartment itself. First of all, the person that has given us the keys could hardly speak in English and cannot give any advice what so ever. The flat was really dirty , with remaining hairs in every room. The plastic bin is absolutely disgusting with sticky stains and remaining sauce on it. The apartment was rented and then invoiced for 7 people : there are only 6 sleeping spots, there are only 4 cups , few plates and spoons. The toilet flush was leaking with constant noise during the night. The shower tap was nearly broken and in very bad shape. The linens are not white anymore , they are yellow and do not provide a feeling of freshness and cleanliness. The confirmation of the rental was sent to me the day after our arrival in the apartment ! In conclusion, I am not at all happy with this rental. Considering the amount of money spent (nearly 2000 dollars) , the value is not in relation with this product. We were expected a higher level of offer. Above all, the dirtiness of the flat is unforgivable.
Excellent location. Cute apt. Help when I called for it.
Cold near the windows, drafty. Other problems were taken care of, so cannot complain.
I enjoyed everything especially the staff they were extremly pleasant.I hope to do buisness with them again.
The least two things i didnt like was the plumbing and the Wi-Fi.
Reasonable price Reasonable location
Lack of wifi Needs a second bathroom if 6 people using 2-bed apt No welcome pack explaining area, facilities, when to leave etc
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