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Show map Oakland Marriott City Center

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Homewood Suites by Hilton - Oakland Waterfront

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Score from 38 reviews Very good 8.3/10

Newest reviews for Oakland Marriott City Center

  • Anonymous
      Australia
    29 August 2014

    Great clean hotel and save a few bucks by not being in the middle of SF.

    Too many bums in the area but I guess you can't really escape them in SF

    8.8

  • Anonymous
      U.S.A.
    20 August 2014

    Value was terrific! San Francisco hotel prices in August are outrageous Oakland is a great alternative.

    My ONLY request for this hotel was A QUIET room. Instead, our next door neighbors were very young, and very loud from 115 am until 4 am we were exhausted. Called front desk, initially taken care of then started up again with no follow up

    7.5

  • Joshua
      U.S.A.
    19 August 2014

    Never even went to room

    I booked the room wanting 2 beds and online there were 2 beds shown. This was for myself and a friend I would not share a bed with. When I checked in they only had a king and an air bed. And Air bed was NOT acceptable! And then after I found a room at a different hotel it took me 30 minutes to get checked out and get verification that I would not be charged. And the girl I dealt with moved very slow and was rude.

    6

  • Joe
      U.S.A.
    17 August 2014

    The staff was great.

    Was told I could get a roll away but got to the hotel and they ran out of beds. Then was told I could get a air mattress but call to get the air bed and they ran out of them.

    7.5

  • David
      U.S.A.
    17 August 2014

    Liked the service. Liked the location.

    Room was not fully cleaned. They sold out double beds after i requested it a week in advance. The bed they brought up to the room for my disabled son was uncomfortable,large and dirty.

    7.5

  • Anonymous
      Uruguay
    1 August 2014

    Comfortable beds.

    The food at the bar wasn't that good. No microwaves in room

    7.5

  • Freddie
      U.S.A.
    28 July 2014

    Our room was great, nice view of Oakland hills. Also, very clean and nicely done.

    Good linen, materess was excellent. Very comfortable room.

    8.3

  • Gerard
      U.S.A.
    25 July 2014

    The staff were very service oriented and always helpful.

    10

  • Evan
      U.S.A.
    22 July 2014

    Location is great, facilities were good. Hotel seemed clean for the most part. A manager at the front desk was very responsive when I asked about the hotel's policy on people making too much noise in the rooms - I'm sorry, I do not know his name.

    $3.50 for a (small) bottle of springwater (in the room) is utterly ridiculous. I did not appreciate that there was no security in terms of access from the parking garage - easy to walk right into the hotel from outside with no one assuring that you belonged there... the same thing late at night from outside the hotel, coming from outside through the lobby with no one around. I had no particular problem with safety on this trip, but I could imagine one pretty easily.

    7.9

  • Heather
      U.S.A.
    10 July 2014

    Room temperature was easy to adjust and maintain. Bed was really comfortable.

    Be prepared to the little extra expenses like valet parking, room service and internet access.

    8.3

  • Amparo
      U.S.A.
    9 July 2014

    Location. Service desk representatives were very pleasant and helpful.

    6.7

  • Amiri
      U.S.A.
    9 July 2014

    The hotel was great clean inside and out great room and wonderful staff !

    Have to pay for wifi in the room, no microwave in room or refrigerator .

    9.6

  • Jill
      U.S.A.
    8 July 2014

    Very comfortable beds, roomy and excellent location to BART

    10

  • Antwanette
      U.S.A.
    8 July 2014

    We enjoyed ourselves

    10

  • Jason
      U.S.A.
    8 July 2014

    Free wifi means $15 wifi

    9.2

  • Bianca
      U.S.A.
    8 July 2014

    The hotel was nice and hot. Called us a cab when needed

    $25 for parking $10 for wi-fi

    6.7

  • Anonymous
      U.S.A.
    24 June 2014

    The room was very nice and clean, the bed was extremely comfortable, the pillows were awesome, and the toiletries were unique.

    Downtown Oakland is pretty much what you'd expect Downtown Oakland to be. We hopped on the train and went to SF for the night, because the sketchy individuals in Oakland were enough to drive us away.

    9.2

  • Yating
      Taiwan
    1 June 2014

    It is a nice place to stay. Very comfortable bed.

    8.8

  • Tamara
      U.S.A.
    2 May 2014

    Centrally located to downtown Oakland.

    9.2

  • Kristine
      Netherlands
    1 May 2014

    The room next to the elevator shaft! Also, the breakfast buffet: breakfast buffets encourage overeating, and a buffet is NEVER as good as meal ordered from a menu. Listen to Michelle Obama: discourage overeating and don't mask economy measures (less staff needed on buffets) as an effort to meet customers'wishes.

    8.8

  • Allan
      U.S.A.
    15 April 2014

    Location was perfect for the Oakland Fox Theatre where we attended a concert that evening. Desk staff gave us a $10 voucher for food and beverages at the lounge on the 2nd floor while we waited for our room and removed the Internet charge from our bill. My wife left her Kindle tablet in our room, and when we called lost and found the housekeeping staff had found it and held it safely until we could come and pick it up.

    10

  • Becky
      U.S.A.
    10 April 2014

    The location was perfect. It was directly opposite the train station. The staff was very accommodating, Very comfortable bed and room was nice.

    There was no amenities bar. Small spots of mold in Bathtub.

    8.8

  • Tanya
      U.S.A.
    24 March 2014

    This hotel was close to the airport and close to downtown Oakland and just steps away from the BART. I cam to Oakland to take my daughter and a friend to a concert at Fox Theatre. This was an exceptional location. The beds felt like we were sleeping on pillows and the views from the room were fantastic. I loved that the cabs were right around the corner and the valet was 24/7 so if I needed a cab, it was there. The staff were all fantastic and the restaurant, gym and gift shop on the 2nd floor were nice amenities. We didn't use the pool during out stay, but it looked lovely, especially in the evening. Many people told me not to walk to Fox Theatre in the evening, but the weather was nice and there were a lot of people out on the street from the concert. It was completely safe. We will definitely stay here again.

    There was a private party on the second night of our stay. Unfortunately, a few had had too much to drink. That evening (morning) around 2:00 am, we had random people banging on our door. I called the front desk at 3:30 am and they sent up security. Unfortunately, we were all awake and opted to leave. The hotel did refund me that night's stay, which was very generous. The hotel did have security in the lobby and few folks looked like they were sobering up in the lobby before they drove home. It was not the hotel's fault. I would still stay at this hotel on another trip down to Oakland.

    10

  • Renae
      U.S.A.
    18 March 2014

    They were very courteous and the room was very comfortable.

    I was very dispaleased that I was placed next door and across the hall from a large group of HS kids that were making a ridiculous amount of noise runnning up and down the halls like 5yr olds and slamming doors from 7am until 1pm when I checked out. I did complain to the hotel Mgr. and they offered to comp. my valet, the only sugg. I have is for the front desk to be more aware of where they place individual travelers in the hotel.

    7.5

  • Lydia
      U.S.A.
    27 February 2014

    Overcharged me by over 300 and left me broke my whole vacation ! Very poor service in the restaurant / bar! Overall a disappointing experience.

    7.9

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