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21 East 52nd Street, Midtown East, New York City, NY 10022, United States of America – Show map
Excellent location – rated 9.4/10! (score from 219 reviews)
Rated by guests after their stay at Omni Berkshire Place.
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541 properties in New York City
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219 verified reviews
They speak your language!
Omni Berkshire Place's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs USD 15 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 219 reviews
Value for money
Show reviews from:
This modern hotel features 5 restaurants. It is a 7-minute walk from Grand Central Station and 3 blocks from the 51st Street subway station.
Score from 913 reviews Good
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The Waldorf Astoria, a landmark hotel on Park Avenue in Manhattan, offers luxurious rooms with marble bathrooms, just blocks from upscale shopping on 5th Avenue.
Score from 3127 reviews Good
This hotel is 1 block east of the 79th street subway station and west of the Museum of Natural History. It features elegant rooms, on-site spa services and free Wi-Fi.
Score from 637 reviews Very good
Location, staff, ambiance,
Size of bed
The staff was really helpful and fimriendly always willing to help with any question about the city. It was very clean. Overall the staff seemed well trained.
They don't have a direct line to call a taxi. Internet is very expensive. The rooms are small. They charge for everything.
Clean rooms, great location, wonderful staff. They made it a special trip at every turn. Bed slept like a dream. Nicest fold-out hide-a-bed I've ever seen.
The room was very quiet and conducive to a great night of sleep
Having to pay for wifi, breakfast was only buffet.
Everything, Quality of hotel, staff and location
Would have liked a coffee pot in the room
Location near MOMA, Rockefeller Center, Central Park and other mid town sites. Good exercise room.
Staff were efficient but perfunctory and not particularly welcoming. Room temperature hard to regulate (was there during cold snap). Was charged for use of in-room food erroneously (they did reverse charge when asked to). Was told coffee/tea beverage service would be delivered but never arrived.
Reservation was made by Booking accommodation for 3 people with bedroom preferably with two beds, but upon checking in, I was informed that there would only be room with a bed and that did not would be responsible for reverva made in Booking, would have to do with them direct. We had to stay 6 nights sleeping in one bed.
D water in d room sometimes doesn't work, hot water & cold
I was very impressed with the staff. All very helpful/friendly. The hotel was beautiful inside/out. Very clean and had all the amenaties needed.
Was not happy to have to pay extra for Wi Fi considering the cost of the room. Good thing I didn't need to use it. It is free in the lobby but that's not convienant.
Nice location, good service. We also tried the late restaurant and it was actually very good (small menu though)
Perfect location Good for kids Helpful staff Good restaurant downstairs
A little expensive but that is Manhattan Bathrooms little old Don't expect much in views
Except for macys- walk to lots of great NYC shopping and eating
The location. The doormen. The Bar. The Restaurant.
The Front Desk person who checked me in was unpleasant. Plus we were not told that my Omni membership did not count because I booked through Bookings.com. So I didn't get any member amenities. This after many stays at Omni Berkshire! Same front desk guy informed me!
location, location, location; umbrellas available for guests; bedding and pillows; free internet as Select Guest members
lobby furniture was tired, almost ragged; our room was small; no drawers for clothes; as Select Guest members, we were supposed to get coffee in AM; we had to call to ask every day.
If you are a shopper, you are in the middle of the finest shops, but if you are not there to shop, there are nicer hotels for less!
If I'm going to pay over $500 a night, I want a view and I don't want to wait for the hot water for 20 minutes. I'd rather be in the newer hotels, closer to Times Square.
I specifically requested a room with 2 beds--either 2 doubles or a king with a rollaway. It was on my email confirmation and when I arrived they said it was not in my record, was not available and the BLAMED YOU. So, I would highly recommend that you have a better understanding with your hotel clients because they rudely said they couldn't help and that I should always book directly with the hotel, not through a third party. It was not a good experience.
Coffee delivery to my room in the morning.
My room shared a wall with the elevator and I heard it all night.
Window area in room cold
Excellent hotel with excellent service in perfect location for business travelers.
There was no business centre help during week ends and the rooms need more natural light
BAD BAD BAD I stayed in another hotel half the price less was much better The toilet was not clean when we checked in and the towels as well No free Wifi staff are not friendly and rude
Love the location friendly staff quick room service comfortable beds lovely lobby well appointed roomsWe
We had lunch with friends waited for service had to sk three times to be served and then it was forever!!
The staff was incredibly efficient and attentive and genuinely friendly - they really impressed me.
No free WiFi; no coffee pot in the room.
The hotel location was outstanding. The restaurant and concierge staff were very good. We would certainly stay there again.
I booked the hotel through booking.com. When we checked in, there was some confusion about the room we had booked (a suite). We were asked to go and sit in the reception area while it was sorted out. No big problem, but the reception staff could have been friendlier and more conciliatory given that the problem was not of our doing, and that we had been on the go, travelling, for more than 12 hours. The offer of a complimentary coffee or cold drink while we waited would have changed my perception of the check in experience.
Great service.!!!. Especially at check in. Everyone was so helpful and nice. The room was great!..the service was top notch!..location perfect! This will be my spot next time tn the City! Thank you!..We had a Great time at the Omni!
I can't think of anything.
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