Best Western On The Bay Inn & Marina

Views of the bay, pool area, parking

No tables available in the breakfast area at certain times

All was in perfect order. Room, beds, pool, included breakfast. The bus to South Beach stops in front of the hotel and runs very frequently.

Bus to south beach takes appr. 30 minutes, so is quite far.The hotel shuttle is only complimentary when pick-up service from airport, because the shuttle back to the airport is in principle paid.

Hotel staff were very nice, room was clean every day very good. Location near bus station was excellent. Access to internet.

The only thing we didn't like was breakfast, but we believe that is American breakfast that we (European) are not used of it. The other thing we found bad is that on our last night there I fellt really sick (that lasted for few days but that night it was the worst) and we wen't to the recepcion to ask them to call a doctor. The ld man that worked that night promised to call a doctor, he took our room number and went to room expecting a doctor who didn't show up. We had a flight so we left a hotel at 6 am and waited for doctor from 1 am. When we asked why didn't doctor come, he just told us that everything will be all right. I don't think this is accaptable, what if i would be any worse than i even was?? He just didn't take us seriously.

The reception was fine, but the room wasn´t. There´s a real problem of ants as I´ve seen other complaints and maintenance.

Very bad breakfast. Couldn´t consider it a continental. As it´s probably a 70´s building, it requires a lot more maintenance than it´s done, so there are many issues regarding the building conservation.

Confortable, good location, nice breakfast

Very small lift for carrying luggages.

We stayed in a Biscayne Bay view room, with balcony. Excellent choice. A nice lively bayside bar/restaurant is just downstairs.

I especially liked the grill called Shuckers, which is at the end of the hotel, with a great view from the bay.

Airport shuttle service, courteous staff, clean room & quiet. Liked the open-air restaurant on the bay. It was great for an overnight stay close to the airport for an early morning get away. I chose the motel based on reviews by other mature couples. I did want a quiet room and that is what I received. Good value for the money.

The comfort of the bed and the balcony

No, but they could add to or give more variety to the breakfast menu

Staff were very friendly and helpfull throughout the stay,

Hotel staff were very helpful and polite

Did have sunburn, so had to stay in my room.

There was some noise, think it was the climate of the kitchen, that disturbed me a bit at night.

Continental breakfast was great. Room was great with balcony and cold A/C, but little, pesky ants were everywhere...especially the bathroom was overrun with these pests.

As mentioned above, the ant infestation was horrible. This being S. Florida, I understand the problem and the kind, attentive staff more than made up for this. Overall, it's a great hotel.