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3333 Shelby Street, Ontario, CA 91764, United States of America – Show map
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38 properties in Ontario
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167 verified reviews
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Ontario Grand Inn & Suites's staff speaks: Spanish, English
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Outdoor Pool (all year)
Golf Course (within 2 miles), Fitness Center, Hot Tub
Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free) , 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 166 reviews
Value for money
Show reviews from:
This Extended Stay America - Los Angeles - Ontario Airport is located in Ontario and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Score from 25 reviews Good
At the entrance of Ontario International Airport and 2 blocks from the Ontario Convention Center, this hotel has a free shuttle service to the airport and surrounding area.
Score from 115 reviews Good
Featuring an outdoor pool, hot tub and fitness center, Ayres Suites Ontario at the Mills Mall has guest rooms with free Wi-Fi. Ontario Mills shopping mall is just a 1-minute walk away.
Score from 47 reviews Wonderful
Featuring a free shuttle to Ontario International Airport, this hotel features cable TV with premium channels and pay options in each guest room.
Score from 135 reviews Very good
close to my office
arrived and waited while counter clerk was on phone for 5 mins while I stood there.
Quit and affordable
Good price, and close to shopping centers
Tv wasn't working and had to ask for hair dryer at the front desk. But they were friendly and helped us immediately
The room was updated, and clean. The bed was very comfortable.
This room was clearly not ready to be rented. We had to ask for everything including washcloths, and towels. THAT NEVER CAME. We had to ask for the coffee maker, fridge, ice bucket. The staff was put out that we actually wanted and needed those items. We had been driving a long distance, we wanted a cool drink and to relax. We waited over an hour just for the ice bucket. Unbelievable.
When we left
No cable wires to cable box Ironing board no iron Coffee no coffee maker Very few towels House keepers never cleaned our room. We had to ask for everything! Beat up furniture My wife is disabled the elevator was broken.She had to walk up to the second floor The receptionist had a horrible attitude when I told her that, I could not walk up the stairs! There was no accommodations were made!
it was quite
the hotel tell needs upkeeping
It seems every time I stay I always have to ask for towels. My last stay there was only one wash cloth and a floor towel. This is not my idea of an ideal situation, I'm also not sure why towels are not provided I will try one more time and if no towels are provided I will switch all my future reservations elsewhere.
I love the style of the room and the awesome shower
The bed was comfortable. Property is close to the airport.
Very noisy neighbors (across the hall) allowed to party most of the night (until 2:30 a.m.), and allowed to remain in the hotel. With a 6 a.m. flight, I didn't get much sleep.
If you are looking for a place where front desk dont sweat you, then this is the place
The room was decorated well, and was clean enough. Close to the airport.
1) I waited over an hour for housekeeping to deliver a working coffee pot. Hardwood floors don't absorb the noise from nearby rooms. There was a party across the hall that kept on until 2:30 a.m.! Very loud, obnoxious group that was allowed to stay through the night. This, by far, was the most disrupted night of "sleep" I have ever experienced. With a 6 am flight, it did not provide me w/the rest I needed. Unfortunately, I will not stay on this property again.
The bed was wonderful. I would have liked to have taken it home with me.
When I got up at 3:00 am Friday morning to take a shower and found out I did not have any wash cloths and ended up using a hand towel. It took approximately 15 minutes for the water to warm up.
Beautifully designed room.
Bed needs replacement.
The suite is pretty decent large space. Perfect for the family.
Attentive staff, clean and well appointed room.
No towels when we arrived, Remote did not operate TV, both issues fixed by staff immediately. No towel bars in bathroom, difficult to turn on shower without getting wet before your're ready to! Pathetic breakfast offerings.
The decor of hotel was great.
I checked in and was given a room and the comforter wasnt made on the bed thought it was odd and then the tv wasn't working so we called and they sent someone but couldn't fix. And then we had the maids rushing in fixing the bed and then just we were just given a different room with no explanation so I was just disappointed.
comfortable beds and spacious suites
The room had dirty stained curtains and walls. There was plaster damage to walls as well. I had to go hunt down my own ice bucket. There were no washcloths in the room. Called front desk for them. Waited over a hour then had to go get them myself also. I'll never stay there again
-complimentary breakfast - nice staff - 24 hour service
The stay was just great, the room was so nice and I fell in love with the bathroom and shower! The bed was so comfy after a night out.
Excellent room Great king bed Loved the space Air conditioner Friendly staff, esp; Joshua, Seth, and Rachel Would have liked to stay longer.
Only one thing though, I wanted to go swimming around10:30AM on Monday 20th, but neither the pool or the Jacuzzi were ready. So I missed out, as I had a busy day in Ontario and my flight was early the next day.
Location was great!!
The room was dirty. The first thing I check was the bed for cleanness. There was hairs in the sheets and under the pillows and on the floors, bathroom and the counter top of sink. It was late and I was tired and all I wanted was to get rest for exam the next day, but all I can do was toss and turn. I advised the front desk and all the said was I'm sorry I will make sure the housekeeping cleans it good next time. No refund.
No towel, no shampoo and so on. And the sink doesn't work, it is full of water. The reception told us to wait for until the next morning.
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