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2700 Sand Mine Road (Check In Only), Davenport, FL 33897, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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84 verified reviews
They speak your language!
Regal Palms Reservations by FPM's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool (all year), Terrace
Golf Course (within 2 miles), Water Park, Sauna, Fitness Center, Spa, Massage, Game Room, Playground, Karaoke, Evening Entertainment
Food & Drink
Bar, Restaurant with Dining Menu, Snack Bar
24-Hour Front Desk, Ticket Service, ATM on site, Concierge Service, Business Center, Souvenir/Gift Shop
Convenience Store (on site), Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
Publix (1 miles)
Applebees (1 miles)
Paddy Wagon Irish Pub (0 miles)
4:00 PM - 12:00 AM
6:00 AM - 10:00 AM
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 84 reviews
Value for money
Show reviews from:
April 17, 2015
I had spoken with the property owner about my reservation and I was told we were all set. This was not true. Our reservation was never sent to the resort and then there was no air in our unit so they offered us another room that was supposed to be ready by 6:30pm. Checkin was at 4pm. We got there at 10am and wanted to see if we could check in early. There were so many issues that we were not in a room until 11pm. That room was not clean, had dirty towel and sheets, garbage, no toiletries, disgusting showers and more. We had to switch rooms and resorts 3 times. Completely ruined our vacations. Worst customer service from an owner I have ever experience.
April 13, 2015
Dirty, crowded, web site is deceitful.
March 18, 2015
Staff were rude, could not find our booking or internet passwrd at check in. Kitchenhad limited supplies to use for cooking (ie no can opener or scissors or sharp knife).Needs patio chairs out back and found a cockroach. Broken smoke detector in guest room,
Townhouse was clean. Water park fun and guests friendly. Arcade dirty
March 15, 2015
Dirty,only 1 wash cloth 3 towels, pots were dirty & Could not be cleaned. Linen had blood on it. Locked key in unit called for someone to unlock . No one ever showed up. We finally got opn it's credit card & no one ever did show with spar key
March 13, 2015
No wifi and took over 2 hours to check in since they blamed it in the property managemt company even though I had confirmation of villa. Understaffed and very poor service.
March 10, 2015
Poor greeting by reception staff (Madison). The key did not work, and it took a long time to rectify this. Reception staff did not seem bothered
February 10, 2015
The lack of cooking utensils. ...very few pots
I like the size of the townhouse and the amenities
January 23, 2015
Very clean, and organized house. We were very pleased with our stay.
December 25, 2014
The place was filthy. The cleaner broke the kitchen tap and no one came to fix it for the whole 16 days we stayed there. No frying pan, no garbage bags, no cleaners or dish soap. Poor TV badly located high on wall (and no batteries in remote). Orlando Property Management never returned our phone calls.
It was quiet and there was lots of space and the bed was good.
November 16, 2014
everything else. took 2 hours to check in. no lightbulbs in the lamps. no wi fi. took a hour to get into our room. sheets were dirty. not enough staff to check in. nobody seemed to care about the place.been going there for years....NOT anymore
October 14, 2014
I like everything
September 25, 2014
We have a lot of problems with wifi
September 17, 2014
THERE WAS SOMETHING WRONG WITH LITERALLY EVERY ASPECT OF THIS RESORT!! THIS INCLUDED ROACHES AND ANTS, FIRE HAZARDS AND JUST PURE FILTH! Our trip started like this: We went to check in and the two employees behind the desk were very put out about having to let us check in. When they looked for the reservation they said they could not find it and to call the management company they then went back to talking and ignoring us. After 45min of trying to get ahold of the management, they finally accepted our reservation confirmation & they let us check in. We were told that we would get a unit close to the pool; instead they put us at the furthest point away, 30-45 min walk in each direction. Almost every road is named Calabria- so it is very difficult to find your unit when they all look the same and they are all on the same named road! As we got into the house and it was very dirty and almost all appliances were either broken or damaged to the point of being a hazard (4 slice toaster had one half of the metal parts loose inside ready to short out and electrocute you). No handles on the toaster either! The washer and dryer were broken! The washer only had hot water running to it and it smelled awful, the dryer did not dry anything. This was due to the dryer vent hose, which was filled the rotting water. We called management several times and could never get ahold of them. So, we emptied it ourselves. A small trash can was filled up with horrible smelling water and mixed with mold; this is considered a major fire hazard. Carpets were filthy and covered in bugs! Air conditioning filter was so blocked it had ripped in half and the internal coils were covered in over two inches of thick dust and dirt. It was clearly never maintained; this prevented the A/C from working, so the house wouldn’t cool below 82 degrees! After we fixed this issue ourselves, it only cooled to 78 degrees! Most of the vents were either had broken or missing vent covers.
September 5, 2014
We were very disappointed at our stay. The unit bedrooms and bathrooms locks did not work and we called the management office (which is located in another city) for more than 8 days in a row and nobody came to fix anything... We were promised everyday that it will be fixed on the same day but nothing was fixed. Whenever we email the management office, we get an automatic email to call the office and when we call the office no action is taken... They lied to us everyday for 8 days until we gave up and lived with it. We had no other way to contact a manager or anybody else, very frustrating... No one to talk to and no respect. The worst thing is that the front desk claimed that they cannot help because each unit was managed by a different company.. The front desk only knows how to take the money when you check in... Other than that the front desk is useless and rude.
Size of unit
September 4, 2014
The kitchen had hardly any utensils. The beds were of poor quality. Two of the lamps did not even have light bulbs in them. There was slats missing from the curtains. The air conditioning filter that was so dirty there was no airflow in the house. You can tell the building was not used a lot it was like walking back into 1984. Find somewhere else
September 4, 2014
the pool, slide, lazy river, the spacious 4 bedroom townhouse was very clean and roomy for all of my family (10) of us, the place was amazing, thank you so much for a memerable stay
September 2, 2014
Distance to attractions, size of pool, lack of parking for cars up by pool area
We liked the floor plan and the price for the space
August 31, 2014
It is a bit far from the theme parks.
Plenty of rooms with plenty of towels. Pool and slide were nice. Wifi was fast.
August 26, 2014
The roaches, dead & alive. the front door didn't lock right at all, someone came in the room WED while we were out and went through the drawers,carpet was filthy and coming up; dryer/washer only did a couple of towels at a time-booked room with 2 king beds, this had 1 king & 4 twin beds- dirty unit over all
The lazy river was OK
August 17, 2014
The unit we were given needed major cleaning, carpet was extremely dirty, beds were old, most fixtures were broken. Booking.com came to the rescue and moved us to a different location thank God.
August 14, 2014
The home was not very clean, carpet was dingy. Beds were extremely uncomfortable and did not look clean, luckily I always pack my own sheets and cases. Location was good but with the construction work going on on the main road the drive back to the home from the parks was horrible.
The cost was a plus. Pool area was very nice. Accessible to Disney and universal.
August 11, 2014
Too crowded and the clientele were sketchy - people swimming in their clothes pretty gross.
The accommodations were good.
August 7, 2014
pool was crowded charges was withheld until you check in. Also paid for pool facilty which every one did not use.
reasonal for price
August 7, 2014
Check in a disaster everyone checking in at same time, we had no mattress for 2 days as springs coming through on one bed and never received the DVD we were promised. Pool way over crowded and dirty, carpet discusting
Water slide and game room although expend ice
July 28, 2014
The booking dept basically screwed up my reservation
The hotel great
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