No coffee maker/water boiler in the room. Valet can be a bit slow in bringing the car.
From the moment we arrived, the staff at the Orchard hotel made us feel genuinely and personally welcome and individual. I have NEVER experienced such genuinely warm, attentive service at a hotel! The facility was spotless and the bed insanely comfortable--and the Wifi was FAST. We especially like the calm Art Deco decor; so many San Francisco hotels decorate to remind a visitor of the city's more raucous Victorian past, which can be fun for a day or two but on a week long visit feels overdone to me.
Gym facilities are important to me. While the Orchard does not have a gym of its own, it does give discount passes ($15/day) to an actual gym a few blocks away. For someone who wants a serious workout, this is much better than the typical hotel fitness room, which is often not quite up to my workouts at home. Here I had all the proper equipment, space, etc.
Many top restaurants are only a few minutes walk away.