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Newest reviews for Orchard Hotel

  • Lynda
      Canada
    August 27, 2014

    Fabulous king size bed and high thread count bedding. So comfortable it is hard to get out of bed. Central to almost everything. Great breakfast. Excellent staff. Very helpful and friendly

    A bit of street noise, but it is downtown San Fran!

    9.2

  • James
      Canada
    August 24, 2014

    Good location and great staff. Hotel and rooms are very roomy and clean.

    Nothing.

    9.6

  • Anonymous
      Australia
    August 22, 2014

    Great room, friendly staff, comfy bed

    Walk to hotel up steep street

    9.6

  • Tiziana
      Italy
    August 18, 2014

    it was a perfect location to visit the city..the room was very quiet . we enjoied our staying there

    8.3

  • Nizar
      United States of America
    August 13, 2014

    The room was comfortable and quiet.

    Check out wasn't as smooth as it could've been.

    8.3

  • Peter
      Sweden
    August 11, 2014

    Perfect near to Union Square, China town, walkable to all downtown San Francisco

    The gym situated in one of the hotel rooms (but we were there for walking in the city, not the gym)

    7.5

  • Fahad
      Saudi Arabia
    August 10, 2014

    Location very good

    Old bed sheet and bad cleaning service. The car parking vey expensive and take a long time to bring the car.

    4.6

  • Leaza
      Australia
    August 5, 2014

    Location was great. Close to chinatown, cable car at door, plenty of eateries and friendly staff

    7.9

  • Kathleen
      United States of America
    August 1, 2014

    Bellmen were best part of the experience.

    Mini bar was not filled for 3 days, had to ask them to do it. Returned to our room by 4pm and housekeeping had not arrived yet. They they wanted to service at 4:15 and we had to get ready for a party and leave, so it was not convenient. Restaurant seemed overly expensive.

    6.7

  • Xavier
      Belgium
    July 29, 2014

    Very close to the BART, only 10 steps from the hotel. Quiet rooms with comfortable beds. Rooms are nicely decorated, large enough to stay a couple of nights and discover the city.

    The staff could be more up to date about San Francisco and its events, especially in the direct area around the hotel. Maybe they had some trainees when we were staying there, but they should assist them in that case. The parking & luggage assistant was somewhat intrusive/pushy

    8.3

  • Ian
      Australia
    July 26, 2014

    Comfortable, quiet and spacious room Close to Union Square Excellent and reasonable priced breakfast Friendly and helpful staff

    9.6

  • Lari
      United States of America
    July 25, 2014

    The staff was wonderful!!!! Very helpful and accommodating. We truly enjoyed our stay at the Orchard Hotel.

    9.6

  • Ronnelle
      United States of America
    July 21, 2014

    The staff was very helpful with securing transportation to the airport and helping us print boarding passes at no charge. We were provided maps and information about the wharf and local site seeing at the desk. The room was spacious and very clean. The bath had been updated and was also spacious. The hotel is located a few steps from a trolly stop and two blocks from the main shopping area in town as well as Chinatown. Several restaurants within a block offer delicious food. This hotel was one of our favorites in a three week vacation.

    For some reason we were given a handicapped room. There was a very large shower, which was actually nice, but possibly the glass doors were installed incorrectly. The side that opened was near the shower head and was, of course, not as tight as the stationary side. Water leaked out on the floor from the bottom. We used the bath mat to help stop the leakage as we showered. Had the sliding door been located at the side away from the shower head, the problem would not have existed. We were traveling with friends who were in a regular room. They did not have any problems.

    9.6

  • John
      Australia
    July 21, 2014

    Staff were good, interested to help us. The Hotel is served by a cable ca Waiting for a space on the cable car is at least 15 minutes.

    Arrived Sunday pm, the restaurant and bar were closed. Monday the restaurant was closed. The room was small. The Hotel is halfway up a very steep hill.

    6.3

  • Laura
      United States of America
    July 17, 2014

    Convenient to everything in SF, within walking distance of many sites. Staff are friendly and helpful.

    WiFi was super slow and kept kicking us out. Not a huge deal since we weren't in our room that much, but a little frustrating when we were looking for maps, etc.

    10

  • Anonymous
      New Zealand
    July 16, 2014

    Everyone was so friendly & helpful. A lot of thought has gone into meeting travellers needs.

    Would be good if there was a guest laundry.

    9.6

  • Lindsay
      Canada
    July 15, 2014

    Large rooms and comfortable beds. Also very quiet.

    Nothing! Not one thing you could complain about at this hotel!

    7.5

  • James
      United States of America
    July 14, 2014

    Location, Location, Location!! Very good, close to everything just 2 city blocks away from Union Square. Within easy walking distance of major shopping. Get Cable Car right outside the door on Powell St. Uncle Vito's Pizzaria across the street and Roxanne's restaurant two doors up on Powell & Bush Streets. Both great places to eat! Very friendly and helpful staff at hotel.

    Parking was by Valet only at $46/day!! But knew that going in. :-(

    10

  • Beth
      Australia
    July 14, 2014

    Comfortable, generous sized room. Quieter location but very central and easy walking distance to most attractions or transport. Friendly, helpful staff.

    plastic shower curtain but am being really finicky because the bathroom was a comfortable size and clean.

    9.2

  • Ernesto
      Spain
    July 4, 2014

    Well located, big rooms and bathroom, everything very clean, staff really nice and helpful

    Breakfast wasn´t included

    9.2

  • Anonymous
      Turkey
    July 3, 2014

    Wifi is free - very near to union square in the heart of the city

    Should be slippers in room. Dont want to walk on carpet.

    9.2

  • Kathy
      United States of America
    July 2, 2014

    Everything. The staff was outstanding and so helpful. The rooms were nice and the beds were great. I would stay there again.

    9.2

  • Lim
      Singapore
    June 30, 2014

    Manager Colin responded well to resolve the noisy room and changed to King's room and reduce rate.

    Room King Suite next to Lift landing area- noisy.Change the Motor and Gearbox!

    7.1

  • Wayne
      Australia
    June 23, 2014

    Good location and pleasant staff

    No Room service for late night meal options

    7.5

  • Willie
      South Africa
    June 20, 2014

    Location; nice, quiet room with comfortable bed

    Windows cannot open; no view from room; not usual amenities for business person

    8.8

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