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222 Adams Road, Williamstown, MA 01267 – Show map
Excellent location — rated 9/10! (score from 38 reviews)
Rated by guests after their stay at Orchards Hotel.
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13 properties in Williamstown
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38 verified reviews
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Orchards Hotel's staff speak: English
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Outdoor pool (seasonal)
Ski storage, Ski pass vendor
Food & Drink
Free! Free private parking is possible on site (reservation is not needed).
Vending machine (drinks), 24-hour front desk
From 16:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! Up to three children under 18 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a child's cot/crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Orchards Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 38 reviews
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No coffee available to make in room. No complimentary newspapers.
Rooms Efficient check-in Complimentary afternoon tea items and tea/coffee in a.m. pool price value for hotel luxury easy access to Williamstown art museums Amazing staff -- very customer focused
Nothing -- loved everything!
The atmosphere was of a country hotel in the Cotswolds, England. It was a wonderful change of pace and, if what we observed, it was great for families with children. The rooms are spacious and our bathroom was wonderful.
We had Room 113. There was no WiFi, even with the assistance of the assistant manager and a techie who struggled to get it. Later, when we tried to leave the room we couldn't get the door to lock. After much trying, another techie came and reset the door. Was this a coincidence or a 13 event? The hotel needs to do something about its culinary staff. Our dinners were awful. Maybe that was because we took the $45X2 dinner event you suggested. Unfortunately, I was under the impression that their prixe fixe was similar to a hotel in the Cotswolds where one was expected to have dinner on site I would suggest that you avoid that add-on for your bookings. It only aggravates people when they discover they could have done better avoiding it and reflects on you.
The receptionist was extremely unwelcoming at check-in; one might say that she "had an attitude". We then discovered that our friends' reservation had been cancelled without our knowledge. Fortunately, I had a print-out confirmation for two rooms, one for us and one for our friends. Rather than assuring us that there was a room available that would be ready as soon as possible, she stared at the computer screen, sighing, making us feel as though we were causing the problem, and certainly not instilling confidence that there would be an available room. In the end, it all worked out and subsequent encounters with staff were courteous and appropriate.
Staff at front and restaurant very attentive, tasy food, nice rooms
Hotel needs some maintenance work, chipping paint, rot at base of some exterior doors, chipped tiles in pool but overall very attractive
Atmosphere was pleasant and friendly.
The service, the room, furniture, and food.
The place and attitude of Orchards was excellent and made for a very pleasing stay
Room too dark
Lovely, spacious, clean
A bit dated, but clean and spacious
Great staff, very clean, lots of attention to detail, loved the robes, and bed was very comfortable.
Mostly everything, especially library, workout room, cookies & apples, friendly and helpful staff, furnishings, and wall hangings.
Noisy pilot light in gas fireplace. Proximity to street & traffic. (we were in Rm. 101).
Turn down service was lovely
Carpets were clean but worn Cabinets needed painting
The staff was very friendly and accommodating. The room was large and clean (free upgrade) :). Gala restaurant was lovely, ate by the fire. Met Chris and Greg the bartender was a lot of fun. Our server Deb was very helpful and friendly.
No indoor pool or hot tub, but we made due. Was a little bit pricey but worth it.
Room was spacious and very comfortable. Great value for the money. Gala restaurant was excellent although a little pricey. Staff couldn't have been nicer
Our room was spacious, quiet & lovely. Same with the bathroom. Received a free upgrade to a room with a fireplace. We used it briefly- see temperature note...
We had trouble with the room temperature being way too hot- even though the thermostat read 66 degrees! Ended up turning it all completely off.
Lovely rooms! Front desk was welcoming and helpful
Restaurant staff was unpleasant and not at all helpful. Food was good, but we were treated quite rudely by the head waitress.
Hotel was great but my husband was v sick after eating undercooked fish in the restaurant. We mentioned this to the hotel staff as we checked out next morning and his reply was, "mmm that's interesting". We had hoped he might be sympathetic or at least offer to inform the chef.
Overnight trip to the area to visit the Clark Museum and for hiking on Mt Greylock. The restaurant was excellent and a bargain. The hotel is welcoming and very comfortable and not overly expensive. We would stay again in a heartbeat!
Varied menu selection, especially breakfast
my room is poor maintain. AC doesn't work properly.
Very nice rooms. Helpful staff. Pretty area.
All aspects of the room were comfortable and attractive. Enjoyed the dining room meals.
The long walk from rooms 200 to 2007 to the dining room and from the front desk! It would be much better with a more direct route to the dining room especially.
Spacious and comfortable accommodations in a small college town. Convenient central location for visiting the world-famous Sterling and Francine Clark Art Institute.
Some minor difficulties with services provided (e.g. initial overcharging by front desk, defective room phone disconnected as a repair, noisy next door partying not stopped). Generally not as impressed as expected.
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