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222 Adams Road, Williamstown, MA 01267, United States of America – Show map
Excellent location – rated 9/10! (score from 58 reviews)
Rated by guests after their stay at Orchards Hotel.
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13 properties in Williamstown
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58 verified reviews
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Orchards Hotel's staff speaks: English
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Outdoor Pool (seasonal)
Ski Storage, Ski Passes Available
Food & Drink
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), 24-Hour Front Desk
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 58 reviews
Value for money
Show reviews from:
In the scenic hills and countryside of the Berkshires in Hancock, Massachusetts, this hotel offers endless recreational activities and many of the comforts of home.
Score from 234 reviews Very good
The motel is 1.5 miles from the Williamstown village centre and 20 minutes’ drive to the Jiminy Peak Mountain Resort, which offers skiing.
Score from 110 reviews Very good
On the Williams College campus, this Massachusetts hotel features an indoor pool, hot tub and sauna. All guest rooms include free Wi-Fi and cable TV.
Score from 328 reviews Good
Surrounded by the Berkshires, this 3-acre property features mountain views and free Wi-Fi access. This Williamstown, Massachusetts motel is less than half a mile from Williams College.
Score from 117 reviews Wonderful
The staff was incredibly helpful and nice. Nothing could beat the breakfast at the hotel! Yum!
Prox to Williams, great accomodations for reasonable money, very comfortable beds and rooms, bathrooms. Very clean.
overpriced mediocre breakfast
Overall good experience for the money. Free cookies and staff was friendly
Fitness facility was limited but at least they had one
Location parking and entrance. Tea service was great
Old looking - slow shower Staff was not friendly
The facility is amazing and very comfortable. I particularly enjoy the fireplace in the bedroom while the temperature was freezing outside
When I went to the bar to have a beer while waiting for the take out food, it took the woman bartender a very long time to become helpful.
No coffee pot or refrigerator in the room
Staff was very accommodating, decor was lovely, room size good, clean, little details like afternoon tea, cookies was a nice surprise. Price was a great value.
We enjoyed every aspect of our stay. The hotel is beautiful, clean and the rooms spacious. The staff goes above and beyond and were always upbeat and friendly.
Staff was courteous and friendly. Loved the fresh baked cookies at the desk.
I did not like that we had to go back to the lobby a total of five times over our stay to get our room key reactivated
The hotel restaurant served high quality, fresh local food. Hotel staff were friendly and welcoming. Arrived on a wet autumn day but cheered by a real log fire. Our 11 and 13 year old boys enjoyed playing chess by the fire.
Just a little niggle, the heavy wooden headboards on the beds were wobbly.
The location was good, the staff was polite and it had so much potential, but we left disappointed.
No staff was ever at the reception desk to ask a question or put in a request. On a Sunday afternoon/evening, no staff was "allowed" to light a fire even though it was below freezing outside. We were told the manager was off for the night and no one else could light the fire. Then, we were told that someone would be up to do it shortly, but they never arrived. If it is advertised, it should be available at all times, plus what kind of special training do you need in upstate MA to light a fire? Don't you experience cold winters every year? Three people came up to clean up the table after the afternoon tea reception, but they left and did not refill the hot water. I could not refill my tea cup because no one was around by the reception desk to tell the water was empty. The bathroom by the gym was dirty and the garbage was overflowing. Disgusting. We waited to be seated for dinner for almost 10 minutes. No one even greeted us, they just kept walking passed us. If you are understaffed, hire more people, but don't make me wait that long. This hotel had so much potential; beautiful grounds, restaurant on premises, large sitting room, etc., but in the end, we left very disappointed.
Room was extremely good Restaurant meal was also very good.
Great staff. They make you feel special. Even an unexpected upgrade! Look forward to a return visit.
Very pleasant staff. Quiet and comfortable room
The hotel is badly in need of refurbishing. Carpets are quite shabby and there is considerable deferred maintenance to be done, e.g. rotted wood in door framings. The landscaping, particularly in the front, has been neglected and the light bulbs at the entrance were burned out so it was difficult to find the entry drive at night.
Decor Location Bed
Bathroom A/C Noise
The decor of the hotel was tasteful but a little bit tired.
The hotel tried to double bill me, charging for our one night the moment I booked on line, then giving us a bill for the same amount before we checked out. The hotel needs sprucing up too, especially considering its prices, and the fact that breakfast is not included. Mediocre value for money all around.
No coffee available to make in room. No complimentary newspapers.
Rooms Efficient check-in Complimentary afternoon tea items and tea/coffee in a.m. pool price value for hotel luxury easy access to Williamstown art museums Amazing staff -- very customer focused
Nothing -- loved everything!
The atmosphere was of a country hotel in the Cotswolds, England. It was a wonderful change of pace and, if what we observed, it was great for families with children. The rooms are spacious and our bathroom was wonderful.
We had Room 113. There was no WiFi, even with the assistance of the assistant manager and a techie who struggled to get it. Later, when we tried to leave the room we couldn't get the door to lock. After much trying, another techie came and reset the door. Was this a coincidence or a 13 event? The hotel needs to do something about its culinary staff. Our dinners were awful. Maybe that was because we took the $45X2 dinner event you suggested. Unfortunately, I was under the impression that their prixe fixe was similar to a hotel in the Cotswolds where one was expected to have dinner on site I would suggest that you avoid that add-on for your bookings. It only aggravates people when they discover they could have done better avoiding it and reflects on you.
The receptionist was extremely unwelcoming at check-in; one might say that she "had an attitude". We then discovered that our friends' reservation had been cancelled without our knowledge. Fortunately, I had a print-out confirmation for two rooms, one for us and one for our friends. Rather than assuring us that there was a room available that would be ready as soon as possible, she stared at the computer screen, sighing, making us feel as though we were causing the problem, and certainly not instilling confidence that there would be an available room. In the end, it all worked out and subsequent encounters with staff were courteous and appropriate.
Staff at front and restaurant very attentive, tasy food, nice rooms
Hotel needs some maintenance work, chipping paint, rot at base of some exterior doors, chipped tiles in pool but overall very attractive
Atmosphere was pleasant and friendly.
The service, the room, furniture, and food.
The place and attitude of Orchards was excellent and made for a very pleasing stay
Room too dark
Lovely, spacious, clean
A bit dated, but clean and spacious
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