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7299 Universal Boulevard, Orlando, FL 32819, United States of America – Show map
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515 verified reviews
They speak your language!
Best Western Orlando Gateway's staff speaks: Portuguese, French, Spanish, English, German, Arabic
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Outdoor Pool (all year), Sun Deck
Tennis Court, Golf Course (within 2 miles), Fitness Center, Hot Tub, Game Room
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
Portuguese, French, Spanish, English, German, Arabic
Publix (1.5 miles) WholeFoods (1.4 miles)
Walmart SuperCenter (1.8 miles)
Chilli's (0.4 miles) Fish Bones (1 miles) Red Lobster (0.4 miles)
Starbucks (0.8 miles) TGIFridays (0 miles) Yard House (0.5 miles)
Lake Eola (13 miles)
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 515 reviews
Value for money
Show reviews from:
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The Comfort Inn & Suites Universal - Convention Center in Orlando, Florida is near several popular attractions, including Universal Studios and SeaWorld.
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This Orlando hotel provides free shuttle services to area theme parks, including Disney World and Universal Studios. It features an outdoor pool and rooms with free Wi-Fi.
Score from 1193 reviews Good
Helpful staff. Good pool area. All the facilities you need really. Very close to Universal and next door to Wet'n'Wild.
The air conditioning unit was not working proper
The closeness to universal studios Florida
A shuttle to International Drive would have been nice as no other restaurants within walking Distance for young children.
I loved the Breakfast! Omelette made to order, make your waffles. The kids loved the pool and the hot tubs. Free shuttle to Universal.loved it.
om booking with booking.com, I booked the room with breakfast, on arrival, no meal was on the booking.
Staff friendly and helpful, room very clean
Long wait to get any service in the restruant and then they did not have what was on the menu.
The staff was very helpful. Orlando went the extra mile for my Husband's equipment he uses for breathing. I really appreciated his help and patience with us, it was an unexpected gift that was so helpful. Please thank him for us. Also, a night manager found room for us to extend our stay at a very busy time of the year. This was a business trip that extended and I was stuck for a place to stay. He really came through for us. Lucklily I had joined the Businesss rewards program and I think it helped.
The toilet flash was not doing well.
The location and the surrounding environment.
The entire staff was amazing. Geraldo, Sarah, Octavio, Maria, and everyone on staff was helpful, friendly and accommodating. I will definitely stay again next year. I had a medical situation with my son and they helped me tremendously. It just made the situation easier to contend with if people care and point you in the right direction. Thank you BW for a terrific time.
The hotel lounge was very uninviting, the lights were on very bright.
Location, price, hotel lobby was nice and bed was comfortable
Nothing at all.
Good price/volue rate.
Strange smell of smoke inside the room.
No A/C, loud party crowd next door all night...got no sleep. Called desk to complain noise only got worse. Desk never followed up to make sure they were being courteous. No offer for uncomfortable night of heat and noise to make amends.
Maintenance guy was the friendliest staff member.
Our bathroom had a
The location, being so close to the theme parks.
We didn't get our wake up call but the resort fee was taken off our bill.
Close to universal studios
Everything was OK
Absolutely fantastic location - everything was just "around the corner". Freindly staff. Shuttle to amusement parks.
Breakfast too poor.
The entire property is clean. The pool area is nice. The location was perfect for us. The BW is great value. We would stay here again.
There wasn't complimentary coffee in lobby! I felt that if they could have figured out a way to charge me for the air we breathed it would have been done. We have stayed in a lot of different motels (all different brands) and this is the first one that not only didn't have coffee in the lobby but also charged us an early check out fee. Do not recommend this place to anyone.
The air conditioning unit in our room worked but also leaked, leaving a large part of the carpet wet upon our arrival.
The optional breakfast was great. Location in proximity to Universal park was good too, only a fee mins away.
we stayed in a lot of Best Western and never had so many problems. the water was cold to take a shower. facility was dirty we had hair on her bed sheets for god sake.we ask for a bottom floor and got to stop for what's the window having a baby. the breakfast was not complimentary you had to pay $10 per person I could have just went to IHOP for that. anytime I've ever stayed at a Best Western the food was complimentary.in general I was not happy and would not stay there again
I did not like anything
Bed is not that large for 2 people
Location is great, price is good
Location, Stuff and cleanliness.
Love the enviroment property staff was great great breakfast and service will return..
I had trouble logging onto the free wifi. I kept losing signal and had to keep going down to reception and sit there
Very friendly and helpful staff. Breakfasts served at the restaurant were very good.
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