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Orlando Metropolitan Resort
8444 Austrian Court, Orlando, FL 32819 – Show map
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 29 at 1:13 AM from the United States.
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575 verified reviews
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Orlando Metropolitan Resort's staff speak: Spanish, English
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Tennis Court, Fitness Center, Hot Tub, Playground
Free! WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 8 per 24 hours.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Fax/Photocopying, Souvenir/Gift Shop
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Orlando Metropolitan Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests under the age of 21 can only check in with a parent or official guardian.
The property will be undergoing renovations from Thurs, May 01, 2014 until Mon, Jun 30, 2014. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 575 reviews
Show reviews from:
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The staff was very kind.
How many days do u have.
THE BEDS WERE SOFT
THE ROOMS WERE NOT PAINTED ALL THE WAY THE WALLS WERE STRIPPING I HAD TO ASK FOR NEW SHEE
No internet in the room and no covarge T-mobile
Location good showers
Bed bugs! (bites everywhere) security of rooms
Just the location
Hotel, breakfast , dirty, old and unsecured elevator and etc.
Elevator wasn't very functional
Every thing was drity and nothing worked staff didnt listen to our request and management didnt bother to switch us rooms at all hot the whole night
Wasn't very professional, looked like more of a motel than a resort. One of the staff thier was not professional at all Infact. I was not treated how customer should be treated. Overall the place needs to remodeled and needs new staff at the front desk.
Peace of mind
Staying alone its a place to share
Proximity to amusement parks
The staff, room wasn't clean...
The service was horrible. There were long waiting lines all day and all night. The workers were rude and reluctant to give receipts. The rooms were disgusting, nasty towels and rags. Bed covers and sheets were dirty with hair and follicles from previous customers. The ice bucket was disgustingly dirty, it was a horrible stay especially for newlyweds.
Very close to activities on I Drive, within walking distance
The pool matched the picture
The rooms they show only some rooms looked like it, our tv didnt work nor did our fridge, the first night we got in room our pillow cases were dirty and we had no rags, rooms and front office had a terrible smell and the clarks were not helpful when it came to the problems in the room, one man told me there was nothing he could to make me happy because his system was down which i dont understand what that had to do with the list of things i told him wasnt working.
room not clean, nothing work in the room.
Staff was nice
Ice machines all empty, exterior of building not clean, mold in bathroom, did not feel safe at this place.
The staff was nice as well as the complimentary transportation to the theme parks.
They did not fulfill my requests. I asked for a microwave and I didn't get it. The garbage was only emptied in the room. No sweeping at all and they didn't change sheets on the bed. I found a soda spill in the room and it was never cleaned during my stay there in spite my request.
I guess it was good, the room was clean, the bed were confy, the staff was nice.
the elevator sometimes worked and sometimes didn't, the breakfest not great, and rhe staff were complaining about their problems there, so we could hear them. and if we have unhappy employee they are going to do a BAD JOB.
I was on the road and we are in the middle of the road with bad weather click cheap hotel.com found this so cheap to stay for 37.00 dollar a night it was great to stay the price was nice and clean
Everything. I slept without talking a shower because they had no towels. When I went to the desk at 4 am they still had no towels! This is my 3rd and last time staying at this rat motel trying to pose as a nice place!
The property does not feel safe at all. It's a good thing I have a carry and conceal license so I could at least have some security. It was loud at night with other guests. I showered with flip flops on because the bathroom felt so disgusting. The shower misted water as opposed to have a chance to actually get clean. I wouldn't sit on the toilet because it looked so nasty. There was still food in the fridge from past visitors--if you can even call it a fridge. It had a huge chunk of ice from where it hadn't been defrosted in a long time. The sheets and mattress covers were stained with what looked to be urine. The floors were so disgusting I didn't walk around without shoes. I didn't trust the pillows enough to not have bugs of some kind that I ended up spending money on new pillows just for the two nights I was staying there. The staff when I checked in was busy, but had zero hospitality. Check out was very simple, probably because they charged my card for the stay hours BEFORE I had even checked in. The stairways aren't clean--one even had a busted water pipe (a picture on a review website I found AFTER checking in). Who knows how long it has been broken. There's a sign on the door that says "for your safety use elevator". Which would have been nice but when I arrived the elevator repairman was on site. From the looks of the property, I wasn't about to take my chances in getting in a potentially broken elevator. The tennis courts are disgusting. The pool looks nice from a distance, but when you check in they don't tell you they have a pool. They tell you they have the courts and other things. So I'm not entirely certain that the pool they advertise in pictures is actually theirs. I would have much rather (and will next time) spend an extra 50-75 bucks to stay at a much nicer, cleaner facility anywhere around this one. Unfortunately for me and my husband, everything near us was completely booked the night we...
The attention of the staff are excellent
Needs and improvements in a hotel. There were not enough towels for guests and a piece of plaster fell from the ceiling of my room. Refrigerators are old.
Location, pool and the jacuzzi
Leaky n wet staircase, underneath beds very dirty, corridors n stairways smell funky, leaking aircondition units making walkways mossy n smelly
Nasty dirty hotel no amenities the hotel look horrible the halls dirty and smell bad very poor hotel bad experience
Room was a mess. Staff was very rude and unwilling to help. There was trash everywhere.
How I was received at checkin. Although it was not part of their service the willingness to help me take my luggage to my room. Breakfast facilities were excellent and the family atmosphere in the dining room, however if you were last to arrive the staff were reluctant to open a packet of cereal, so I had the dust and scraps of the cornflakes. I liked the atmosphere in the foyer(wifi) could possibly extend to the patio. The free shuttle, and the location was handy to other facilities ie restaurants souvenir shopping next door etc. Multilingual, loved that. Overall I enjoyed my stay some hilarious things happened which I will address in the next column.
Weather too hot. Lol not enough info at the desk about the room, ie bathroom taps a small thing but important info. The telephone in my room was not replaced, I felt vulnerable with no way to contact the reception, ie was undressed for the shower and did not know that the taps worked differently, therefore couldn't contact reception for info, fortunately a staff member came by and helped. The security lock inside was broken so once again felt unsafe. The bathroom was flooded from upstairs through the fan, once again no phone to contact reception, had to use the facilities while water was dripping down from above my head. The carpet felt damp, maybe water seeping from the leaks upstairs, the water that leaked from above seeped away somewhere so where did it go? The iron bar protruding from under the bed was dangerous . The bathroom plug not up to standard, as I showered the bath was filling up had I fallen the situation could've been catastrophic , so had to keep one foot on the plug, to keep the bath emptying. These are essential things for the safety and peace of mind of the guests, particularly if one is travelling alone. There was constant puddles of water near the lift, made the inside slippery, maybe this could be addressed by non-slip matting in the lift . Our country is safety conscious , hugely important, in your country you can be sued for the least little thing , so here's hoping that this review will be helpful for the comfort and safety of your guests. Maintenance , check all telephones in the rooms, address the issues highlighted. Thank you I did enjoy staying at your establishment, I have already recommennded it to friends.
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