The flat screen was nice, but the remote control/navigation of the channels sucked and there was no card to indicate which channels were which. Didn't matter to much as we barely watched the TV, but something to note.
The bar tenders in the pool side bar were nice, but very slow to sling the drinks, food was Meh.
Of the two main restaurants, we only had a drink in one. The bartender was pretty lame and was resistant to let us order food at the bar so we went down the street to Duke's (awesome place, you should go there) didn't try the fancier restaurant next to the 1st, but the menu looked good.
Finally, don't get snookered in by the timeshare sales people. You don't need what they're selling and they'll put you through 2 hours of hell to shave off a couple hundred dollars tickets bought at their "activity center"
You can buy tickets to anything on Oahu online, with out them trying to rope you into a sales pitch. Glad we didn't do it, as I've been through this before and knew the warning signs.
1st time to Hawaii. Live in the DC area and have seen many hotels. This one was nice. Not too big, but not cramped. Great service, awesome location. We had the partial ocean view which gives an excellent view of both the Waikiki Skyline and the ocean. We were on the 12th floor so that helped. Some people may complain about the city noise, but we didn't hear a thing. (note: live in a noisy neighborhood, this doesn't compare).
Staff was awesome at all times, save for the pushy timeshare sales guy (see my "Didnt like section". Didn't use the pool or hot tubs but they looked awesome. Plenty of lounge chairs to lounge in with a nice tall drink. Since the pool deck area is sandwiched between two tall building, you only see the sun for a few hours, which is fine by me, but if you'd like to tan, best go to the beach, which is right out the the door from the 2 restaurants.