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1525 Rycroft Street, Downtown Honolulu, Honolulu, HI 96814 – Show map
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222 verified reviews
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Pagoda Hotel's staff speaks: English
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Food & Drink
Wired internet is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
Express Check-in/Check-out, Tour Desk, ATM on site, Laundry, Meeting/Banquet Facilities, Hair/Beauty Salon
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 30 per night in an extra bed.
One child under 2 years is charged USD 25 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 222 reviews
Value for money
Show reviews from:
Close to many of Honolulu's most popular attractions, including the famed Waikiki Beach, this family-owned hotel features spacious accommodations, furnished with all the comforts of home, including...
Score from 469 reviews Good
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Score from 299 reviews Review score
Providing a free 24-hour transportation service to Honolulu International Airport and only a short drive from downtown Waikiki, this hotel offers comfortable accommodations furnished with modern...
Score from 314 reviews Good
Good price .
Wish it was closer to the beach.
Liked the location and value for money.
We didn't like the fact that the Pagoda advertised wifi access and although my computer asked me to connect to wifi in the Pagoda Lobby, wifi didn't exist. I missed a very important business skype session due to this. Waited a long time for room to be ready and had to become angry before the room was allocated.
Close to Ala Moana
nice rooms, staff helpful, close to a shopping centre
slightly further away from the beaches, have to pay for wifi,
What was not to like? Very clean, great staff, good security, close to shopping and bus routes, and it's in Hawaii!!! Loved our stay there and will definitely be back.
Homeless people everywhere . . . but that's not the Pagoda's fault, they're everywhere in Hawaii.
the location, very convenient and the staff are also very friendly and helpful
We loved that it had a kitchen. We caught fish and were able to eat it and saved money by being able to have groceries and other food.
Pool hours were not long enough.
Construction, house cleaning knocking on door when the "Do not disturb sign" was on the door.
near walmart for breakfast items before catching plane that morning
curtains didn't block out street lights noisy with passing traffic wire/metal entry doors to section of hotel dodgy looking people in other rooms close by
Parking fees lower than other hotels in the area. Excellent location.
Laundry room too small and facilities too sparse.
Great location. Close to shopping/food and beach
Room rates changes daily.
The friendliness of the staff, including the cleaning staff who cleaned my room. The layout of the restaurant, and the friendliness of the restaurant staff! And their desserts are awesome!
Garbage pickup trucks with their crashing/banging prior to 6:00AM almost every morning! Also, the 'beep,beep.beep' of their back-up/reversing buzzer; very annoying. In talking to one of the security staff, he informed me they wer enot supposed to be there before 8AM any morning, . .but there they were!
The bed was soft
I am local and had my house tented for termites; took the well known Pagoda name and it provided a fair price.
Your check in clerk treats you like you're another inferior being not fit for a Hotel in Waikiki; attitude of do not ask any questions, simply initial where I tell you. Then going up to the room, the hallway smelled bad, nauseating, have to hold your breath until you get into your room. The room has an old smell but you get accustomed and fair after a few minutes. the window AC seem new but noisy to be able to get any peaceful sleep. Your stinking hall way and the AC noice makes me not want to stay there again. It reminds me of Uncle Billy's in Hilo stinky's stale sweat smell. Pagoda has that and a sort of vomit smell too and beats out in Uncle Billy's in terms of smell. Your manager (I think Paul?) on Wed. June 18 and he sounded unaware claiming shampoo work every two months. If that is the case, you need to get new carpet cleaners and manager. It was disappointing to check in and find your access to your room smelly, abnoxious and sort of stuck.
Carlos at Reception was a huge help. He was very accommodating in putting my luggage on hold for a few days whilst I took off to the big island and sis what he could to help in general. Carlos was Pagoda's saving grace.
I arrived at10.30 pm. I enquired as to leaving a suitcase in storage... I was told no facilities of this nature were available...next morning I enquire again as the website states luggage storage available... Carlos is serving me and puts both in for the day with me to collet one that night for when I go to the big island. All pictures on the web display accommodation as being in the tower. The room that I had booked was no longer available so I was given a 'free' upgrade to a family room. This room was across and down the street.I had toclug 2 masave suitcases and a backpack down and over the road. It was raining and late at night with poor lighting. Not impressed at all. Once in the room I found it very clean bhg on close inspection found that the queen bed had ants crawling over it...as well as in the bathroom. Having traveled 12 hours to get there and had little sleep there was no energy left to complain let alone move rooms. sticking it out I took a shower.... Placed it on just warm only to find that every 2 minutes or so would spitbout boiling hot water burning me and then spit out cold water.... A very short shower indeed. For the price I didn't expect to have to cross a cross and walk down it in the middle of the night and get wet let alone have to sleep with ants or put up with a shower that can't decide whether its going to cook you or freeze you. I will be sending through a complaint.
Parking is extra and inconvenient. They charged me more than expected. The check in process and security deposit gave me the feeling that they are used to a different sort of "customer". The shower, though pretty clean, varied from cold to scalding constantly...be careful.
Lovely restaurant attached. Close to everything. Reasonable pricing. Nice pool. Friendly employees. Clean. Room key operated elevators. ATM in the lobby
The toilet leaked. The shower handles were loose and leaked as well. Sinks drained very slowly. Plumbing could have been better. 5 channels on tv only 2 channels in English (but who goes to Hawaii to watch tv?). The elevators were a little finicky about reading the card at times.
The staff was very nice
The room wasn't what was shown on Internet parking was two blocks from room and was additional 10.00 day Room was supposed to have fully equip kitchen and queen bed. Actually had two twin beds and a kitchen with one small pot and one knife. Bedding consist of sheets no blanket. Had three laundry facility which was two washer and dryers in each totaling 6 all together. I stayed here six weeks and for my stay only two out six of the washers work and one dryer. I did let them no this but it never got fixed. I personally will not stay here again.
My check-in and check-out was very fast because there wasn't any lines.
The facilities looked very old and needs renovation.
Close to grocery store, shopping and dining
the reason I like is because it is closer to the shopping areas
Very clean, nice staff, walking distance to wallmart and a lot of restaurants
Beach not in walking distance, noisy area, a lot of additional costs (special taxes, parking, Internet), internet redicolus expensive and no WiFi (but they are working on it)
Staff were uninterested in customer satisfaction. Air conditioner was noisy and poor.
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