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196 Painttown Road, Cherokee, NC 28719, United States of America – Show map
|Deluxe King Room|
|Deluxe King Room with Spa Bath|
|Deluxe Queen Room with Two Queen Beds||
|Deluxe Single Room||
|Standard Single Room||
|Standard King Room|
|Standard Double Room||
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12 properties in Cherokee
Including hotels, apartments, villas and more.
467 verified reviews
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Cherokee Grand Hotel's staff speaks: English
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Outdoor Pool (seasonal)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free) , 24-Hour Front Desk, Meeting/Banquet Facilities
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years is charged USD 10 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 465 reviews
Value for money
Show reviews from:
Smoky Mountains Inn and Suites - Cherokee is just 3 miles from the Great Smoky Mountains National Park.
Score from 636 reviews Good
In Central Maggie Valley, this hotel has an indoor swimming pool and an outdoor hot tub. Complimentary Wi-Fi is provided to all guests. Cataloochee Ski Area is less than a 15 minute drive away.
Score from 249 reviews Wonderful
This hotel is at the entrance of Harrah's Cherokee Casino, across from from Great Smoky National Park. The hotel features an outdoor pool, free Wi-Fi and spacious rooms with cable TV.
Score from 251 reviews Very good
In Cherokee, North Carolina, this lodge has a seasonal swimming pool rooms with free Wi-Fi access. Great Smoky Mountain National Park is just a 10-minute walk from the property.
Score from 120 reviews Very good
everything was great even the staff was fun to be around
The bed was suppose to be king. I got a full size and was told I would have to pay to get a upgrade. Very uncomfortable for two adults. Not good.
Very modern updated facility...
The easy walk to and from the casino While not great, atleast breakfast and coffee were offered free
It was all very nice! It felt safe there. Easy to get around
I was a little anxious about not being at the casino or right across the road so I could walk, and if the weather is decent, it is certainly within walking distance, but the casino shuttle was great. They give you their card with the number so you can call anytime you are ready to be transported. It also picks up from the casino on the hour until 3 a.m. Staff at the hotel was great. Everyone I encountered was friendly and courteous.
The lobby was very nice & clean. Location was awesome as was the price. The shuttle was stellar. I would stay there again.
Room was old & dated. Needed some improvements & could have been cleaner. It was not unbearable & would stay there again.
Breakfast, quiet, close to Harrah's Casino and shopping. Room and linens clean. Pleasant staff. Shuttle service to Casino on weekends.
Ice machine and water/snack machines in main hotel, should make them available on other side of hotel, a bit of a walk in the middle of the night.
Clean , smell good
Wifi too bad, low low
The room was big and comfortable. The hotel was clean and well maintained. I also liked how close it was to the casino. The staff was very friendly and helpful.
I didn't like anything I looked at the reviews and the pictures before I chose someone needs to fix them cause our room sucked the bed sucked my husband could hardly take a shower cause the shower head to low and it smelled like smoke. The neighbors were banging around in the morning the cleaning lady showed up at like 930 in the morning and we weren't out if bed and she never came back with fresh towels or anything. Was very disappointed probably won't go through booking.com again
We didn't like the whole experience
stopped up sink in bathroom
cleanlyness, great friendly helpfull staff
Clean, proximity to casino, friendly and knowledgeable staff, large room, reasonable price, good parking, quiet. Smoke alarm in room was "chirping" when we entered, as the battery was weak. Notified staff, who replaced the battery immediately.
WiFi in room was a bit weak; only two "bars" much of the time.
Staff was nice.
Bed awful. "standard" rooms AWFUL. (scary). Free Breakfast unedible! YUK - will not stay again! :(
It's a 10 minute walk to the casino. If it's shopping you want ... it's a 10 minute drive to quality handmade pottery, jewelry, leather, carvings...you name it. Plenty of local restaurants to enjoy. Cherokee is unique. . .one of the few places that can still touch your spirit.
Friendly staffs and decent breakfast.
Room was little old
location was perfect for our trip
I thought it was odd that we had a refrigerator, microwave, coffee maker, but no table and chairs to sit at besides sitting on the bed, which I do not like to do.
Convenient to casino and some eating places.
The matresses need updating along with room decor. Felt like a shelter. The cable was awfull. Looking at a snow bound screen!
Proximity to casino. Cleanliness of room. Friendly/helpful staff.
Mattress on bed but only because it wasn't mine.
Two used wash cloths left in the shower from the previous guest. That leaves me to believe the shower was not cleaned. Beds are poorly made. The beds sheets was so wrinkled, it looked like the bed had been slet in.
Close proximity to casino
Paper thin walls. We could hear everything coming from adjacent rooms as well as the loud and boisterous talk out in the parking lot. Because of loud noise coming from a car stereo right out front, we were unable to get to sleep until after 2am! It was terrible..Hotel staff ignored the noise, opting not to tell the violators to have some courtesy for other occupants. Our stay was brutal!!!
staff and location
just seemed very old hotel
I am not shure the bed had been changed and where we were close to the road you got a lot of trafic noise.
I will stay with you again.
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