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2 New Montgomery Street, Financial District, San Francisco, CA 94105, United States of America – Show map
Excellent location – rated 9.3/10! (score from 393 reviews)
Rated by guests after their stay at Palace Hotel.
|Deluxe King Suite|
|Grand Deluxe King Room|
|King Room - Market Street View|
|Superior King Room|
|Superior Double Room (Maximum Occupancy: 4 Guest)|
|Deluxe King Room|
|Deluxe Double Room (Maximum Occupancy: 4 Guest)|
|Junior King Suite|
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393 verified reviews
They speak 3 languages
Palace Hotel's staff speaks: French, Spanish, English
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WiFi is available in public areas and costs USD 16.99 per 24 hours.
Wired internet is available in the hotel rooms and costs USD 16.99 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 59 per day.
Bristol Farms (0.5 miles)
Ferry Plaza Farmers Market (0.5 miles)
Twin Peaks Lookout (5 miles)
Lake Merced (12.5 miles)
Pacific Ocean - Ocean Beach (6.5 miles)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 40 per person per night when using existing beds.
One child under 4 years stays free of charge in a crib.
One older child or adult is charged USD 50 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 393 reviews
Value for money
Show reviews from:
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Score from 737 reviews Wonderful
Situated within a 5 minute walk of Ferry Building shops and ferries to Alcatraz, this luxury San Francisco hotel features guest rooms with stunning views of the San Francisco Bay and the Financial...
Score from 257 reviews Very good
May 21, 2015
Hotel is in the process of being renovated and there were glitches in our room.
April 28, 2015
hotel did not want to honor the free breakfast included in booking.com reservation. Emailed was forward to hotel management to review, and because I called earlier and spoke to somebody direct about reservation and they had confirmed reservation with free breakfast. hotel staff finally honored free breakfast included with booking.com reservation. I feel if I did not have the name of the person I talk to prior to arrival I believe they would not have honored the free breakfast.
April 23, 2015
April 5, 2015
Pillows to hard
Very helpful and professional staff, good room service.
March 15, 2015
Check in was at 3, but room was not ready until passed 5!
It seemed newly renovated, very nice
February 17, 2015
Location, room, loung and bar area.
February 17, 2015
The pool area was closed
Service was perfect, bed was comfortable, facilities were great.
February 10, 2015
Surprised my wife for her birthday weekend with a stay at the Palace. The staff was wonderful, the hotel beautiful, we had a terrific experience.
February 9, 2015
Room cleaniness, paid Wifi
February 3, 2015
Difficult to enjoy wifi (you pay) in this hotel. Mistakes with in room dining.
February 1, 2015
Tired property with essentially no gym
Friendliness of the staff and location
January 30, 2015
Cleaning not great. Found hair and dried up contact lenses on floor. Room too small for 2 double beds, leaving no space for bedside table. Wi fi should be free in the room which a guest has paid for, not just free in the lobby.
Excellent friendly staff and service.
January 28, 2015
The paid WiFi was a bit of a downer. The hotel wasn't cheap so amenities such as WiFi should have been included.
The best thing about the hotel is that it was a short walking distance from everything we wanted to do!
January 18, 2015
Everything. Grand old building, fantastic helpful concierge staff, chandeliers, fabulous big beds, central location.
January 18, 2015
The location was perfect for shopping, walking to Union Square, Fisherman's Wharf (long but doable) Financial District and Embarcadero restaurants and attractions. The hotel bed was very comfortable and the room and bathroom were quite large for an older hotel. It has been nicely updated with an air of bygone elegance and we would highly recommend The Palace! Next time we are in San Francisco,we will definitely stay there again!
January 16, 2015
Sunday brunch was a plus!!
January 5, 2015
Having to pay for a WIFI is thing from the past ( in particular in a modern technology city like San Fran = ridiculous).
Concierge service was second to none
January 4, 2015
We liked everything.
The hotel is stunning, the staff is helpful and so friendly / we loved everything!
January 4, 2015
We loved everything about this hotel, everything we wanted had been thought of already, making for a delightful all round experience. The location is central to most areas, and right on transport routes. The ambience of this beautiful and historical hotel is one of sophistication and grandeur without being pretentious.
January 1, 2015
Exorbitantly expensive breakfast buffet, with no less expensive options. Expensive wifi that barely works. Beautiful swimming pool was closed for renovation!
Lovely Garden Court with its ornate glass atrium; large rooms with high ceilings, comfortable beds, great staff.Have stayed there before, and enjoyed the lovely pool.
December 26, 2014
You have to pay for the wifi in the room and in the public area they only give you one hour free wifi.
Literally when you get off BART and hit the ground level, you will see the hotel right in front of you. It's walking distance to union square, ferry building and pier 39 (20 mins walking) and lots of great shopping and restaurants.
December 25, 2014
1. Marble steps when exiting to Market street. Can be slippery if wet and managing baggage. Would be nice to have a slow ramp at this location as an option.
1. BART access to hotel is perfect 2. The main dining room is to behold, is magnificent. 3. Staff was friendly and helpful. 4. Great location, access to many other places and services. 5. Hotel is historic, comfortable.
December 25, 2014
Not free wifi
December 15, 2014
The holiday decorations The friendly staff The price The food The bar
December 14, 2014
Had to pay for wifi
Lovely building, clean and bright with superb staff
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