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Newest reviews for Palace Hotel

  • Maria
      United States of America
    August 30, 2014

    The location was great and was just a few steps from the beach,

    The Palace is falling apart! The furniture, fixtures, and hotel itself is in desperate need of renovation! I arrived to find there were dirty sheets on my bed... Yuck!!! It set the tone for the rest of my stay. The air conditioning unit didn't work right. The room was humid and muggy and wouldn't stay cool. I will never, ever stay there again!

    4.6

  • Teresa
      United States of America
    August 26, 2014

    The location is excellent .good room for the price

    7.5

  • Michael
      United States of America
    August 20, 2014

    I liked the idea having the dining area to be same floor as we were staying. Made it much easier trying to get kids up and out to breakfast on time. Staff were helpful.

    Would've been much nicer to have the front of the hotel to see the promenade beach and ocean.

    7.5

  • Judith
      United States of America
    August 19, 2014

    The room was clean and big enough for my husband myself and our two young grandchildren. Parking is not easy in cape may and the lot at this hotel is small But we managed to get a spot everytime. If you are a big breakfast eater, I would recommend eating out but if eat a quick light breakfast then the free breakfast is acceptable.

    7.9

  • Anonymous
      United States of America
    August 17, 2014

    right across from beach

    old tv - bad color and had to do a number of things to get it working and small room

    8

  • Richard
      United States of America
    August 16, 2014

    Excellent location, friendly cleaning staff, nice room.

    Most of front desk staff were not friendly. One young man was almost oblivious, seemed indifferent to visitors. They claim Wifi access but they don't tell you it's not for all rooms, just for a few locations in the building which would have made a difference.

    7.9

  • Boryana
      United States of America
    August 14, 2014

    Clean room

    The wifi didn't work.

    7.9

  • Kristin
      United States of America
    August 14, 2014

    The staff was so knowledgeable about the area and super friendly, especially with our young girls.

    9

  • Howard
      United States of America
    August 13, 2014

    Close to beach, free breakfast, pleasant check in

    No Pool, limited parking

    7.5

  • Eileen
      United States of America
    August 11, 2014

    Room was reasonably spacious and the hotel is right across the street from the beach.

    The air conditioner is a wall unit and very noisy. The hotel does NOT have enough parking spaces for all of its guests.

    8.3

  • Harry
      United States of America
    August 10, 2014

    Location is excellent. Facility is clean and comfortable. Parking is easy.

    Nothing.

    9.2

  • Anonymous
      United States of America
    August 7, 2014

    Across the street from the beach.

    No gluten free options for breakfast except for a piece of fruit.

    7.5

  • Anonymous
      United States of America
    August 7, 2014

    Second bedroom is really the livivg rm with sofa bed.

    9.2

  • Marilyn
      United States of America
    August 6, 2014

    Very quiet, clean, and very nice breakfast. Nice location and side ocean view. Reasonable rates for mid-summer stay.

    9.2

  • Anonymous
      United States of America
    August 5, 2014

    Friendly service and continental breakfast.

    No pool

    7.9

  • Anonymous
      United States of America
    August 4, 2014

    We stayed in a suite - loved it, especially the two bathrooms! Loved the location and ocean view. Loved the balcony.

    Could not get wi-fi service in our room.

    7.9

  • Thomas
      United States of America
    August 2, 2014

    Everything was great.beach right there and harry's was 2blocks away great food and drink

    Nothing

    9.6

  • Anonymous
      United States of America
    August 2, 2014

    Loved the location to the beach.

    Hotel needs upgrading. And I think because they allow animals the hotel room had a bit of a smell.

    7.5

  • Anonymous
      United States of America
    August 1, 2014

    location - ocean view. There were 4 women so liked the fact we had 2 bathrooms. Rooms were comfy and clean

    There were 4 of us yet we only had 3 outside chairs and 3 coffee cups. Not a biggy, but if there are 4 people you should notice and at least put in 4 chairs. We had to keep taking the dining chair out - but we always brought it back in at night.

    7.5

  • Cecelia
      United States of America
    July 31, 2014

    One day while I was on vacation I woke up with a terrible migrane. My sister was staying with me and she said the staff went so far out of their way to help her get me things she couldn't believe it. All the staff were friendly and helpful, the location was perfect.

    The only thing I could say that was at all negative is that the hotel is old, but exceptionally well maintained. The other negative is that on the weekend nights if you come back after 10 you need to park on the street because all hotel spaces are taken. The street is quiet and there are no meters, so not that much of a hardship.

    8.8

  • Karin
      United States of America
    July 29, 2014

    Nice size room, clean and comfortable bed

    They did not specify that "pet friendly" means dogs only, although I made it clear at the time of booking that I was bringing a cat. They tell me this when I checked in. Where I come from, cats are pets too! Nowhere in the website or anywhere in the hotel did it say dogs only! The woman at the check-in tells me "many hotels in Cape May county are doing away with allowing cats". Why? Yet they allow people to bring in big dogs that growl and show their teeth at people? It makes no sense.

    6.3

  • Tony
      United States of America
    July 28, 2014

    Quiet

    Parking

    8.8

  • Anonymous
      United States of America
    July 28, 2014

    The location was excellent, the hotel was clean & the breakfast was sufficient

    Didn't like that there was no pool, but not something to complain about.

    7.9

  • John
      United States of America
    July 27, 2014

    Staff was very friendly and helpful. AC was not working in first room and staff member moved us to a better room. Location is right across the street from the beach.

    First room AC not working. Room dated and need of updating.

    7.5

  • Anonymous
      United States of America
    July 27, 2014

    proximity to the beach and downtown

    rooms are dated, with sparse and outdated furniture.

    6.3

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