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Newest reviews for Palm Tree Extended Stay - Macon

  • Anonymous
      United States of America
    August 20, 2014

    Nothing

    The room, the comfort, the service, the awful smell, the bugs, the mold, the burn holes, stains

    2.5

  • Anonymous
      United States of America
    August 19, 2014

    Everything

    4.2

  • Heidi
      United States of America
    August 1, 2014

    When I arrived to the hotel after being on the road for a while. They didn't have my reservation. When I tired to show them all they told me was we can't go by that.

    2.5

  • Anonymous
      United States of America
    August 1, 2014

    My husband was the only one that went in to check in. From his description it sounded like a place for prostitutes.....doors were open, babies crying, men on the phone walking around late at night (we were there about 11:30pm). Not a good place to stay. He did have a good feeling about the place. Even the lady who checked him in made a comment to the affect of ...."are you sure you want to stay here?" ...she said the key would work for 15min. if we wanted to stay. We chose not to stay.

    2.5

  • Ronnie
      United States of America
    July 29, 2014

    nothing...

    this place needs to be condemned...its was very disgusting, dirty, smelly, roaches, no trash cans, no rags, cigarette burns on bed comforter, dust and trash beside bed and behind toilet, people walking up and down the hallway all day...i can go on and on...this place needs to be reported to the proper agency to have somebody come inspect it...I'd rather sleep in a dog kennel than sleep at this place again...at least then i know someone would at least clean up behind me...absolutely terrible

    3.8

  • Susan
      United States of America
    July 24, 2014

    The mattress was comfortable.

    I didn't like ANYTHING else! We travel a LOT and I've never stayed in a filthier, more run-down hotel. The hotel said they had a complimentary breakfast, but they didn't. DO NOT STAY HERE!!

    4.2

  • Matthew
      United States of America
    July 22, 2014

    I liked that after I checked in I had 15 minutes to realize how stupid I was for booking this place and get a full refund

    The drug deals The clientele The one sheet on the bed The dirt on the floor The mold on the wall The holes in the wall The diseased and dirty feeling

    3.8

  • Rolanda
      United States of America
    July 20, 2014

    Nothing

    It was horrible. It was dirty, smelled like mildew had holes in the wall. I wouldn't recommend this place to anyone. It needs to be shut down

    2.5

  • Anonymous
      United States of America
    July 20, 2014

    Nothing!!!!!

    The rusty AC unit, the hole in the wall, the horrible smell, and the nasty bed.

    2.5

  • Anonymous
      United States of America
    July 15, 2014

    CLOSE TO A VARIETY OF RESTAURANTS

    DID NOT HAVE ROM READY ON TIME, CABLE CONNECTION POOR, ROOM SMELLED LIKE BLEACH, CANNOT CONTROL TEMPERATURE IN ROOM, OLD BED SPREADS...I CAN GO ON AND ON....WILL NOT RETURN

    5

  • Kathleen
      United States of America
    July 8, 2014

    The staff were pleasant and helpful.

    The room was pretty dirty and threadbare. I don't know when the comforter had been washed last. There was no shower curtain. When we asked for a shower curtain, a staff person threw it on the bed for us to put up. The towels and sheets were threadbare. The carpet was dirty. The soap was really old and split in half when I unwrapped it. The emergency exit was propped open so anyone could enter. Next time I will spend a little more money for a better motel.

    5

  • Florrie
      United States of America
    July 3, 2014

    The staff was very friendly and willing to help

    I left the room to visit family and was welcomed back to roaches on the walls and random people outside the facility begging

    4.6

  • Robert
      United States of America
    June 30, 2014

    Served my purpose for reservation made, clean comfortable nights sleep

    No complaint

    7.1

  • Kelly
      United States of America
    June 21, 2014

    The front desk clerk was niceand friendly.

    False advertising on booking.com. It said on your website there was free breakfast included in the rate and this hotel did not offer breakfast at all. That was the entire reason I booked it. I booked a non smoking room and was given a smoking room. It was filthy and there were stains all over the walls. The hallways smelled of mold and mildew so strongly it made us gag. It was unsafe, not well lit and we felt scared for our well being here. If it hadnt been so late I would have forfeitted my rrservation and went elsewhere. I simply cannot believe this is what booking.com considers a hotel worthy to list on their site. I will stick with priceline from now on. I am disgusted and NOT SATISFIED.

    3.3

  • Karen
      United States of America
    June 19, 2014

    we arrived and our rooms were dirty so half our party was moved clear to the other part of motel. also reserved a king bed and was giving a double. place was run down and filthy was traveling through and been on the road 18 hours so felt we didnt have much of a choice at 3 am.

    2.5

  • Elizabeth
      United States of America
    June 18, 2014

    The fact that you did make adjust ment to fit my time of stay.

    The odor of smoke was crazy and unexplainable. The noise was tirable. Holes in the wall. Carpet in hallway filty. Stains in the sheets. The stay was very bad for a cancer serviver.

    3.3

  • Sharon
      United States of America
    June 17, 2014

    There was a bucket under sink in bathroom almost full of stagnant water, where sink leaked. Dead bugs in drawer. One live roach was also spotted. Sheet had stain on it.

    4.2

  • Leslie
      New Zealand
    June 17, 2014

    It was cheap

    No lighting in room - light fitting had been removed leaving exposed wiring, power points also had exposed wiring, room stank, carpet was damp (from refrigerator leaks?), stain marks on bed and sofa, old tv that sometimes switched off when changing channel, dents in walls, AC was noisy

    3.3

  • Anonymous
      United States of America
    May 18, 2014

    The next morning when we left!

    It was awful! Floors not swept or mopped in forever.. Tables not clean... The smell was terrible. I could go on.. Do not take your family.

    5

  • Kiamber
      United States of America
    May 11, 2014

    My computer chair was broken .. My room had bugs .. & there were not batteries for the remote

    5.4

  • Theresa
      United States of America
    May 2, 2014

    when I walked into the building it was fully of smoke. I checked my reservation and asked if my room was smoke free. She said they all were but everyone smokes in them anyhow. I asked to see the room first before checking in and was sent down some stairs to the lower level where the plaster was falling off the walls and the hallway was filthy. I opened the door to the room and the mattress and boxsprings were on the ground with no frame. The bathroom water was leaking. All of this was noticed from the doorway. I went back and told her I didn't want the room and left. It was filthy all around!

    2.5

  • Anonymous
      United States of America
    April 23, 2014

    Nothing the place was awful

    2.5

  • Debbie
      United States of America
    April 15, 2014

    Only had one issue, given a room that was still occupied initially. Went back to front desk and was promptly given another room. Staff was very friendly and helpful.

    7.9

  • Kaitlyn
      United States of America
    April 9, 2014

    Low price.

    Rude staff; will awknowledge boyfriend by first name, will not awknowledge me at all.

    5.8

  • Brian
      United States of America
    April 9, 2014

    It was off the highway

    They wouldn't clean the room and WiFi was very bad cleanness was very poor it smelled

    5

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