Palms Casino Resort  

The staff was excellent. They went out of their way to assist when asked. The bar and gaming staff were friendly.

The walls to our room was little thin. We could hear the intimate conversation details of the couple next door.

Apart from being a 10$ cab from the strip, the rest of the package was great..!

Great place to stay in las vegas

Very nice hotel has everything you need to enjoy your stay

I had the upgrade room but the room was worn looking, furniture chipped, old type TV, remote did not work, no coffee maker in room, no security for elevator as promised.

I loved the view that I had. The room was at a perfect temperature when I arrived. Everything was great!

I ended up staying at the Palms Place. Very happy with the upgrade. Great view of the strip and very comfortable room.

I liked the clubs and lounges that the hotel had to offer. The pool party on Friday was also fun.

Palms has a rating of 4 stars and I believe this to be grossly overstated. This was a 3 star hotel at best but I would more accurately rate it at 2.5 stars. I suppose I bought into all the hype about this being a great hotel to stay at for a younger more party oriented vibe and seeing as though I was planning a bachelor party I decided to book this hotel. This was a big mistake Palms is not a good value for what you get. I paid an average of 250 a night and I feel this was way too high for what this hotel offers. First off check in was a pain and I was informed that the beverage credit I was supposed to recieve would not be avaliable. The receptionist was also quite short with me and didn't seem very interested in addressing my concerns. When we got into our rooms we were very disappointed. This is supposed to be a Vegas 4 star hotel. The room was very plain dimly lit and full of early 90's wood grained furniture that you would find on old episodes of full house. There wasn't even a flat screen In the room just an ancient crt tv. The rooms at a holiday in express are more modern.The bathrooms though clean were in dire need of refreshing. The grout between the tiles were gone and the shower heads had no water pressure whatsoever. As far as the service was concerned I was very disappointed. There never seemed to be anyone avaliable at the front desk when you would call down, and in the rare event you did get someone on the phone it usually took multiple requests to have the simplest of things done. I had to call 3 times to get a roll away bed brought into my room. It took 2 hours from the time I placed the first call. The hotel also charges for access to their work out facilities which I found extremely annoying. I was terribly disappointed with my stay at the palms. Though my room was clean it was very basic and not indicative of what I've come to expect from 4 stars especially in a town like Vegas. I'm sorry Maloof brothers I will not be back to the palms.

The pool and the nightlife were incredible

The rooms were outdated. A lot of hidden costs

The gentleman who checked us in was great. He was very nice and helpful. The resturants in the hotel were great, and loved the drink vouchers.

The room was a "strip" view room. They told us there was going to be a "party" at the pool. They didnt tell us it was actually a rave and the music was so loud it shook our room. There was mold in our bathroom sink Im assuming that was from a leaky sink. The mold could have been an easy clean but Im assuming the cleaning crew didnt want to clean more than necessary. (Dont worry I wipe the mold off the sink with a tissue for you guys ;) ) The bathtup faucet was detached from the wall, the plumbing made loud noises anytime we flushed or showered. The music from Rain nightclub was very loud in our room as well. All and all I wouldnt stay there again.

The staff.

Restaurants.

It was great in all ways. loved it

That it was in Vegas.

That it was off of the strip and cost $30 a day in cab rides to the strip. Also not being able to use the pool because the hotel was hosting MTV spring break and you had to get on a list to use it. My wife and I found this very inconvenient trying to use the pool whenever we had a free moment to enjoy the pool. We felt that somebody should have warned us before we went not after we checked in and had to ask. We also believed that we were staying in the Playboy hotel when in fact it was just the regular palms.