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79-00 Queens Boulevard, Queens, NY 11373, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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62 verified reviews
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Pan American Hotel's staff speaks: Spanish, English
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Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Lockers, Shared Lounge/TV Area
Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 62 reviews
Value for money
Show reviews from:
This modern Manhattan hotel is a 10-minute walk from the Empire State Building. It has a 24-hour gym. Guest rooms include a 32-inch flat-screen cable TV and an MP3 connection.
Score from 504 reviews Good
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 149 reviews Good
This Long Island City hotel features a 24-hour gym, free Wi-Fi and rooms with a flat-screen TV. The 21st Street Subway Station is 1 block away, providing easy access to Manhattan.
Score from 849 reviews Good
Featuring rooms with a private balcony overlooking the Manhattan skyline, this Long Island City hotel is less than one block from the 39th Avenue subway station.
Score from 869 reviews Very good
This was the worst experience ever. The hotel had technical issues and had to cancel our reservation. They failed to notify us on time and altered us on 6 pm the day we were suppose to check in. We arrived at the hotel late that night and they sent us to another hotel telling us it was the same class hotel, which was untrue. We were forced to sleep in a dirty and unsafe hotel and they refused to help us find something else or offer us any other hotel. When we talked to the staff they had no idea what was going on and just kept repeating what they were told to saw, when we talked to the manager, they offered us no compensation and told us that they could not do anything to help us.
There is airport shuttle from the hotel to JFK and LGA airport for $10 per person.
The bed linen was very thin and the carpet was dirty. The bed was very saggy and not comfortable. You sink into the middle of the bed. There is no hot water (coffee machine) in the room.
Location is so-so, not far from the shopping district in Queens and transportation to the city center in Manhattan Island is relatively easy. Check-in and check-out process were very quick, the staff was helpful.
The shuttle service to the airport is only limited until 4 p.m. Not too friendly for those who board evening flights. Pretty pricey for a hotel located outside city center.
My son and I liked the old fashion hotel. Yes! it needed some renovation but it is closing down on the 5th of January 2014. Staff were courteous and helpful. There was a Chinese restaurant which was great value for $5.25 for a large meal. Malls were 10 minutes down the road. A MacDonald just over the road. Half an hour into Manhattan. I would definitely stay again.
No wifi or safe the in rooms had to go down to lobby.
location is not to far from times square
THE HOTEL IS OLD AND DIRTY, NOT COMFORTABLE and shuttle to airport is not free which was not clair in hotels amenties. would not recommend it to any family with kids. IT IS NOT 3 STARS HOTEL AT ALL
Staff were not very helpful or friendly.
This place is a dump !! We booked two rooms , they were not what we booked ! They said they did not even have what was on our booking email !!! Place smelled of POT ! Was discussing !!!
like the comfortable bed and morning coffee
the washing stuff is not enough for 4 people.
location is good neer queens center
there are no reastraunt there are no bellman on arrival for help
The evening staff was friendly and helpful, and the driver to the airport was very efficient and friendly also.
The restaurant / bar was closed for renovations and apparently had been closed for some time. Since we had just arrived from Europe on a eleven-plus hour flight, this was not welcome news. I would suggest that the website be updated to include the lack of services until these services are again available.
Near the subway station to Manhattan.
1. Old building. 2. Deteriorating amenities. 3. Dirty carpet. 4. Malfunctioning heating/cooling unit. 5. Noise of trucks at the back area of the building at mid-night. 6. The dining room was closed for renovation. 7. No hot water bottle in room.
I liked the free parking lot with no fuss. The price was acceptable.
It was a little far from the subway for us old folks. Very few amenities, E.G. coffee in room, microwave in room. The bar/restaurant was closed. There was a smell of sewer around the outside.
Good price, handy to subway stations, free airport shuttle.
Internet access only in lobby. Decor a bit out of date.
Close to Grand Ave/Newtown subway, shopping, food, 2 major highways. Great city tour right from the hotel lobby. Ask the concierge. Also LOVED having free parking.
everything is not good. Price is high, but environment is bad.
No restaurant in the hotel - had to go out for breakfast and dinners. No internet in the room, free wi-fi in the lobby was so slow it was unusable. cleanliness was substandard for a hotel that was more expensive than holiday Inn I stayed in other cities. Staff offered poor local travel information
Room was clean and tidy, staff replenished and cleaned room well.
Attitude of the bell captain the Monday night of my stay. He was rude and seemed to be very irritable. He did not seem to want to give me advice regarding finding the location in NYC I was asking for, he did offer me information but I was made to feel like I was putting him out. I put in a written complaint with the reception lady.