Park Central

Excellent location. Walking distance to to many of New York main attractions.Good value for maney.

The location was great! The staff was good about compensating us and making up for the inconveniences that occurred. Breakfast was wonderful. The room was much bigger than we expected for NYC.

They gave away our room with the King bed so we ended up with two full sized beds even though we had a reservation and could show them our comfirmation paperwork. They had overbooked. They compensated us by knocking off $60.00 off the room price. It took about 40 minutes for the valet to get our car as they had originally brought the wrong car. To compensate us, they did not charge us for the parking...another $39.00 plus tax savings. There was a moldy smell in the hotel, just not very fresh smelling, Room and linens were clean however!

Location, room price, and the staff were all very good. The facility itself was well cared for.

The restaurant was expensive as was the parking.

The room was big enough; the bed was very comfortable, it was quiet and the service was excellent.

Professional and helpful staff. Comfortable and well maintained room. Great fitness facilities. Ideally located for a New York sightseeing trip.

The location of the hotel is excellent. It was clean and the room we moved to had great views.

The evening we checked into the hotel, they did not have a room available for 2 hours. From midnight until 2 am we waited for a room along with many other distressed patrons. They checked us into a room that did not have the amenites for which we had booked and paid on-line i.e. iron, TV remote, safe, etc.

I arrived very late at night, and I got a bad room the explication: "it the last room left, tomorow morning ask for a new room". Price of wifi connection are not logic.

The only thing I liked about the hotel was the location, it was about 10 min away from central park and only 15 from time square.

Although this hotel had a multi million pound referb, it clearly did not show. The room had dirty carpet it was never cleaned during our stay. The bathroom was never cleaned properly. The staff where not interested in serving our needs. The outside of the hotel just looked like a building site.

Good communication with the staff , reactivity and good cervise

Perfectly located, subway next to the hotel, many sighseeing around, we recommend

Nice big clean rooms. Excellent concierge staff. Location close to Time square & Central Park.

- Better catering for vegetarians would have been good

Location close to Central Park and 5th Avenue. Staff very helpful and friendly. Great elevators - select floor and you are directed to appropriate elevator for fastest service.

Room not cleaned to expected standard, but this was quickly rectified.

the staff were very friendlyon

rooms were a bit hot at times