눉They got our reservation mixed up with someone else with a similar name. If we, the guests, hadn't spotted the inconsistencies in our room (wrong type) or reservation days (total number of days didn't add up), then we would've been in a cheaper room for less days than we had paid for. Took them a few hours to figure it all out and it ruined our first day as we had to be on hold while they fixed the mix-up and we had to postpone the majority of our activities to the next day/later in the week (including an important meeting). Lesson learned: if we stay again, we'll triple-check the reservation.
The breakfast selection was poor as they only had pastries, a few fruit, and coffee/tea. There are very limited seats (3 tables) to eat at, so most of the hotel guests either took their pastries to go, or took it all upstairs to eat in their rooms. At one point we were so desperate for warm, salty food we went to a store across the corner and bought scrambled eggs, has browns and bacon to go along with the pastries and coffee (Pretty delicious combination, actually).
눇The staff were fantastic and friendly.
Wifi connection is strong, fast, and reliable. My dad, who had to work while on vacation, especially loved this.
Tea selection at breakfast was good, particularly enjoyed drinking "Paris."
Bed was comfortable, my sister loved it. But it was not firm enough for my dad who has a bad back.
Location was good, the 6 just a minute away.