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Madison Square Garden (0.2 miles)
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Newest reviews for Hotel Pennsylvania

  • Anonymous
      Australia
    August 30, 2014

    Fantastic location - central to all the areas we visited. Lobby staff & "ticket selling" personnel really knew NYC & gave excellent suggestions & advice. Room was basic but comfortable. Able to store our baggage after checking out.

    Terrible Wi-Fi connection - had to be in Lobby to use it OR had to pay extra in order to use it in room :( Bit expensive (but where isn't it in NYC). Could do with a lick of paint.

    7.5

  • Paweł
      Poland
    August 29, 2014

    dramatically dirty room ,never have seen that since many many years !!!

    4.6

  • Indra
      Italy
    August 29, 2014

    Location, elevator and price

    Room, carpet, bathtub, electricity are old and looks dirty

    4.2

  • Gail
      United States of America
    August 29, 2014

    not able to cancel with adequate notice. unable to change dates of stay. No consideration of family emergency.

    2.5

  • Anonymous
      Ireland
    August 29, 2014

    The only saving grace was the location - that is it

    - I asked for a room facing the Empire State Building, it was not provided. - The window could not be shut so there was a very loud air vent sound just outside the window that I had to bear with for the duration of the stay - The hotel itself is dated and grotty e.g. black patches on the bath tub, old fossets and carpets. - There were very long waiting times to speak to staff at reception, several stations were not attended and yet several staff members appeared to be present doing other types of paper work ignoring the guests. - The general standard of the hotel for the price was very poor and could not justify recommending it to anyone unless being offered at a third of the price.

    5

  • Saima
      United Kingdom
    August 29, 2014

    I got bites allover my body. Wasnt a clean hotel and the staff werent helpful

    4.2

  • Jane
      United Kingdom
    August 28, 2014

    Location

    Cleanliness. Very small room. No safe. No tea coffee making facilities. Overall shabby.

    5

  • Llafor
      United States of America
    August 28, 2014

    It's location is prime in Manhattan

    The room was dirty Bathroom had broken items and wasn't clean. There was no bathtub Bed was very hard and uncomfortable The room was small and the bed and TV gave no space to walk around. My room number was 1492 for reference. .. I was disappointed with the experience.

    3.8

  • Yassin
      United States of America
    August 28, 2014

    location, all the service in general

    rooms could have a little more updated especially the beds

    6.7

  • Aleksei
      Russia
    August 27, 2014

    Location

    Was a bit costly for the hotel of this kind.

    7.1

  • Hayley
      United Kingdom
    August 27, 2014

    Location excellent for access to all major tourist attractions. Near to train station and easy to find tour buses.

    Rooms were a little 'dated' and dingy.

    8.8

  • Anonymous
      United States of America
    August 27, 2014

    Location

    Some if the front desk staff werea little rude when asked questions and also attempted to report problems with room. Not very clean and poorly maintained.

    5

  • Arvind
      India
    August 27, 2014

    Absolutely Nothing!!!

    I was here for 4 nights and did not find anything good in the hotel except for the staff at the reception.

    3.3

  • Peter
      United States of America
    August 26, 2014

    ease of getting off train and walking across street to hotel

    was told included continental breakfast and it did not

    8.8

  • Lais
      Guyana
    August 26, 2014

    the location it's good, and the staff hey are very prestative.

    old rooms with very thin bed sets, the shower did't have water in the morning, no frigobar, old tv.

    5.4

  • Anonymous
      United Kingdom
    August 26, 2014

    Location, location, location.

    Paint peeling off walls, broken fixtures, poor decoration.

    5

  • Anonymous
      United States of America
    August 26, 2014

    Location of hotel was great, very close to subway & main attractions. Spacious bedrooms.... comfortable & quite. Asked for extra towels...got plenty. People at info desk very patient and helpful

    Staff at check in counter could have been more welcoming & friendly. Had a question about my room also... if the hotel had a swimming pool was told promptly 'NO' , no alternative offered. I felt I was being a nuisance. Bathroom in bad need of an up lift but serviceable

    7.1

  • Anonymous
      United Arab Emirates
    August 26, 2014

    Location

    Price

    5.8

  • Mary
      Ireland
    August 26, 2014

    Location

    Everything! Shabby room in need of painting & cleaning. Decor. Very old. Dirty windows at the front door always...

    4.2

  • Rene
      United States of America
    August 26, 2014

    The room was dirty and it had an unpleasant smell we had to change to another room and the bathroom looked dirty we wore not satisfied with the rooms

    3.8

  • Anonymous
      Canada
    August 26, 2014

    Location Get what you pay for

    Overall internal appearance needs cleaning...example elevator carpet needs to be replaced. Rooms need desperate upgrading...example remove or replace carpets, replace rusty bath tubs, remove mould from walls, etc No free internet or wifi for guests. Musty smelling rooms

    5.8

  • Rita
      Nigeria
    August 25, 2014

    The location of the hotel is excellent as it is right in the center of the bustling city of New York. Shopping, feeding, transportation, sightseeing is made easy from this strategic location.

    My stay was disturbed the day I sighted a little rat scurrying around in my room. I suggest constant fumigation considering that the building is quite old.

    7.5

  • Diana
      Canada
    August 25, 2014

    Location

    This is so old and run dowm they should be forced to rebuild/upgrade, etc.

    3.8

  • Anonymous
      Ireland
    August 24, 2014

    location, value, room size good

    bed was uncomfortable and sheets were not fitted. NO FREE WIFI!!!!!

    7.5

  • Berk
      Turkey
    August 24, 2014

    location

    cleanness beds rusts in the bath

    4.6

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