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Show map Phoenix Hotel, a Joie de Vivre Hotel

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Newest reviews for Phoenix Hotel, a Joie de Vivre Hotel

  • Antonio
      United States of America
    August 23, 2014

    The office staff was very helpful and friendly. The facilities were ok

    Very noisy, screaming guests well into the early hours of the morning (3 a.m. or so every night)


  • Shasnika
      United Arab Emirates
    August 8, 2014

    The staff were extremely friendly and helpful. They'd given the best recommendations for restaurants and bars, truly given us a "local" experience. The room size was big and had all the necessary amenities. I liked that they have free coffee and muffins for the guest everyone. There are plenty of magazines in the guest rooms and reception which gives recommendations on places to eat and visit in San Francisco, however the hotel itself had a great bar and restaurant. I also loved the free parking space given to the hotel guests which not many hotels (expensive hotels included) provide for free.

    Most tourist attractions are not near the hotel so it's best to have either a car or be prepared to walk.


  • Juho
    July 7, 2014

    The staff is exceptionally nice and helpful. The hotel is only about 15 minutes walk away from Union Square and there are lots of good restaurants nearby. Free parking! Courtyard with a big swimming pool is very nice. WIFI works well. Rooms are good-sized and clean.

    As said in many reviews, the area is not the best and walking back to the hotel was sometimes a little bit scary at night. But nothing ever happened and I don't think there was ever real danger. However, probably not a perfect place for families with small children. On the other hand, it's very near Union Square, public transportation etc. The walls and windows of the rooms are very thin. The hotel has Evening Policy according to which you should avoid noise after 10 pm. but if you have a neighbour who doesn't care and keeps noise, you will hear it and might have difficulties to sleep. We experienced this one night, other two nights were good. However, you will always hear some noise from the street, so if you are a light sleeper, that might disturb you. Free muffins were available only in one morning.


  • Harold
      United States of America
    July 3, 2014

    Awesome place to stay. I'll probably always stay there when in SF


  • Anonymous
    June 25, 2014

    Super helpful Staff and free parking

    Free Internet access only for single device


  • Cornelia
    June 16, 2014

    The staff was so friendly and helpful, made us feel comfortable. Rooms are huge, beds comfortable and even though there might be noise coming from the restaurant/bar, it was in normal circumstances.

    Location in Little Saigon wasn't really welcoming which I wasn't aware of. Would only recommend it to groups of people and not single travellers.


  • Isabel
      United States of America
    June 13, 2014

    The restuarant/bar was cozy with thousand of shelved old vinyl records, food and drinks excellent. Coffee maker in the room, great mattress, heated pool, parking! free wi-fi, easy 5 blk.downhill walk to city hall where there's tourist info. center, the BART/muni or catch the bus right out the door of hotel on the corner.


  • Jennifer
      United Kingdom
    June 1, 2014

    The staff, the cool pool area and lovely bar. The good was amazing

    The hotel was located in an undesirable area but the hotel and staff made up for it.


  • Benjamin
    May 9, 2014

    Facilities and location fabulous. Reception people were amazing. Parking and convenience marvelous.

    Room was a little bit hot without any air conditioning. Was 85F at day time. Breakfast was only coffee and tiny little muffins; not enough.


  • Jose
    April 29, 2014

    Besides the comfortable and clean rooms, this hotel has free parking, which can be really convenient (other hotels charge around $25/day). Restaurant Chamber serve delicious food and awesome cocktails!

    Location might disappoint you a bit, but I didn't feel unsafe at any time. I'd walk around during the day or at night and it was okay.


  • Pascale
      United Kingdom
    April 28, 2014

    Location, very central and convenient Lots of great food places around The hotel itself, great design Large rooms and good amenities Parking

    Neighbourhood can be a bit scary (like being in M.Jackson Thriller video) but don't let that put you off, still felt safe.


  • Anonymous
    April 20, 2014

    Very helpful staff! Large rooms. I Wold recommend it.

    A bit noicy, you could hear the neighboors very well. The breakfast was only a muffin and coffee/tea.


  • Anonymous
      United Kingdom
    April 11, 2014

    Amazing staff, very nice, polite and helpful. Comfortable bed, free parking, central location, lovely inner courtyard area with a pool. Impressive work on the refurbishing, complemented by fitting interior design elements. Good choice on the toiletries range.

    The immediate surrounding area might not be to everyone's liking, but it's only five blocks from Powell Street and the Civic Centre Muni and BART stations. There's also a bus stop right next to the hotel.


  • Abdulla
      United Arab Emirates
    March 27, 2014

    Loved it.. and I will keep going to it

    Wifi was slow


  • Paul
      United States of America
    March 21, 2014

    Beautiful layout.

    Restaurant was a bit noisy. Doors slam.


  • Khalid
      United States of America
    February 26, 2014

    Simple rooms

    Neighbors that partied until 4am.


  • Thomas
    February 9, 2014

    The bed was comfortable

    Terrible part of San Francisco. Be careful walking alone. Wifi didn't work for entire 3 night stay. Staff couldn't help. 2am banging on the door from randoms. Then charged extra on my credit card. Not a pleasant stay.


  • Anonymous
      United States of America
    January 2, 2014

    The staff was so amazing! They seemed like they genuinely cared about our stay. Loved the feel of the hotel - very unique! And the room smelled like lavender. Free parking makes it all worth it. I'll definitely be back and will recommend it to my friends. :)


  • Emily
    November 16, 2013

    The hotel was amazing, so relaxing and beautifully done up. The restaurant/bar was also a very nice surprise - really good food and wine, in a great environment. Interesting area, not too touristy which we liked.


  • Serena
    August 26, 2013



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